Case Administrator

3 weeks ago

Cardiff, United Kingdom HM Prison & Probation Service Full time

**Details**:
**Reference number**:

- 287609**Salary**:

- £20,126 - £23,182**Job grade**:

- Other- NPS Pay Band 2 National**Contract type**:

- Permanent**Type of role**:

- Administration / Corporate Support**Working pattern**:

- Full-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- This position is based at NPS 33 Westgate Street, Cardiff, CF10 1JEAbout the job

**Job summary**:

- Please refer to Job Description**Job description**:
The National Probation Service is creating a specialist, dedicated and highly skilled National Security Division, which will provide an enhanced level of management and intervention for the most high-risk, complex and high-profile offenders in the community.

The National Security Division will be based across 5 geographical units covering North of England, the Midlands, Wales and the South West, East of England and South Central and London and Kent, Surrey and Sussex. Each unit will have operational satellite locations. Main office Locations of the units are London, Cardiff, Manchester, Reading and Birmingham. The units will be responsible for the management of national security cases outside of the NPS regional structures. Each unit will be managed by a Head of Operational Function working to the Deputy Director of NPS Critical Public Protection Operations. Specialist staff will deliver an enhanced set of national standards to the management of terrorist offenders, serious organised criminals and other critical public protection cases.

**Overview of the job**

This is an administrative job within the National Probation Service.

**Summary**

The jobholder will provide administrative support within the National Probation Service (NPS), ensuring that staff and service users are supported through efficient processes, maintaining administration systems within specified timescales in order to promote the achievement of team and Divisional objectives.

In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.

This role may involve some out of hours work.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

**Responsibilities, Activities & Duties**

The job holder will be required to carry out the following responsibilities, activities and duties:

- Responsible for setting up and maintaining accurate offender and victim information on relevant approved databases.
- Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending.
- Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.
- Provide cover for an effective and efficient reception and telephone enquiry service
- Act as single point of contact within unit for specialist area of work as required
- Deal fairly, effectively and firmly with a range of Service users, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures.
- Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan.
- Carry out enforcement administration as required.
- Where necessary, issue petty cash /vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures.
- Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases.
- Report faulty equipment and / or materials to Manager and arrange for replacement/ repair as agreed.
- Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary.
- Undertake specific ViSOR administration tasks in accordance with the procedures
- Attend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and, distributing notes/minutes and action points
- Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required.
- Provide cover within the unit and to other units within the LDU and Division as appropriate.
- Carry out safeguarding children duties in accordance with the NPS statutory responsibilities and agency policies
- Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes, challenge anti-social behaviour and attitudes.
- To work within the aims and values of NPS and NOMS

The duties/responsibilities listed above describ

  • Case Administrator

    1 month ago

    Cardiff, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 273344**Salary**: - £19,087 - £23,182**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Full-time**Number of jobs available**: - 2Contents Location About the job **Benefits**: Things you need to know Location - This...

  • Case Co-ordinator

    1 month ago

    Cardiff, United Kingdom Cardiff Council Full time

    **About The Service** Cardiff Council’s Support and Accommodation Service provide accommodation, advice and support to vulnerable single people and families in housing need. Our services run 24/7 365 days a year. **About the job** The Supported Accommodation team for families are based in 4 localities across the city at Ely, Gabalfa, Grangetown and...

  • Payroll Administrator

    2 weeks ago

    Cardiff, Cardiff, United Kingdom Portfolio Payroll Limited Full time

    Our client, a leading Bureau are looking to hire a Payroll Administrator on a 4-month FTC. They are looking for a payroll professional who can start immediately to join their growing team.You'll be acting as first line support for all payroll queries, making sure that they are resolved in a timely manner and recorded accurately on the system.The role will...

  • Administration Assistant

    4 weeks ago

    Cardiff, United Kingdom Thompsons Solicitors Full time

    We are looking for an Administrative Assistant to join our admin team, part time, within our Cardiff branch to provide support to the teams within the branch and nationally. With a passion for administration and supporting colleagues, you will take pride in delivering a first-class service to our staff. To ensure you thrive in the role, we will provide you...

  • System Administrator

    1 month ago

    Cardiff, United Kingdom Meridian Business Support Limited Full time

    We have an exciting position available to join one of our clients as aSystem Administrator on a temporary basis.We are seeking a dynamic, enthusiastic, and confident individual to join a small team in providing support as a single point of contact for users of the CareFirst system within Childrens Services. CareFirst is the case management system utilised by...

  • FULLY REMOTE

    7 days ago

    Cardiff, United Kingdom Love Success Recruitment Full time

    Our client, a global Management Consultancy, is supporting a banking firm by recruiting multiple Remediation Case Handlers / Complaint Handlers for an immediate 3-month project. These roles will be fully remote opportunities for a period of 3 months. You will work a 35-40-hour week, Monday to Friday at a day rate of £122.23 PAYE, accruing holiday pay...

  • Data Administrator

    1 month ago

    Cardiff, United Kingdom Love Success Recruitment Full time

    Starting immediately for 4 months, you will be liaising with team members from other departments as well as clients. You will have a high attention to detail, excellent administration and customer service skills, and good knowledge of Microsoft Excel. As a Data Administrator your role will be to collate and enter client information accurately and...

  • Team Administrator/assistant

    1 month ago

    Cardiff, United Kingdom HCB Solicitors Full time

    We are looking for an enthusiastic, hard-working and reliable Administrator/Assistant with the opportunity to progress to a Secretary/Legal Assistant. You will be part of our busy and growing Team in the Education Department based at our Cardiff Office located at Cardiff Gate Business Park. Please note that no previous experience is needed as full training...

  • System Administrator in Cardiff

    4 weeks ago

    Cardiff, United Kingdom Meridian Business Support Limited Full time

    We have an exciting position available to join one of our clients as aSystem Administrator on a temporary basis.We are seeking a dynamic, enthusiastic, and confident individual to join a small team in providing support as a single point of contact for users of the CareFirst system within Childrens Services. CareFirst is the case management system utilised by...

  • Occupational Health Administrator

    4 weeks ago

    Cardiff, United Kingdom Innovate Healthcare Ltd Full time

    **Job Title**:Occupational Health Administrator **Salary**:£21,500.00 - £22,500.00 per annum **Hours**:37.5 hours per week (Mon - Fri) **Location**: Cardiff University (Hybrid Working available) An exciting opportunity has arisen for an Occupational Health Administrator to join a rapidly growing organisation working in the Private Healthcare sector based...

  • Senior Administrator

    14 hours ago

    Cardiff, United Kingdom TSR Legal Full time

    Senior Administrator - Cardiff Up to circa £30,000 (DOE) Central Cardiff Excellent Benefits & Development TSR Legal are proud to be working with one of the UK’s leading providers of costs services who now have an opportunity for a Senior Administrator to join their Cardiff offices on a full-time basis. You will have the responsibility of handling...

  • Administrator

    1 day ago

    Cardiff, United Kingdom Liberty Full time

    Responsibilities for the Administrator role are: Providing administrative support to our operational teams Working on various planned works programmes Working towards targets with the operational team Record accurate detail with relevant systems Capture regular updates and communicate with colleagues Maintain accurate records on allocated projects ...

  • Administrator

    23 hours ago

    Cardiff, Cardiff, United Kingdom Tate Full time

    A law firm based in Liverpool Street is seeking an Administrator, paying up to 27,000 on a 6 month contract, to help support their team of Legal Secretaries.The Administrator will be supporting one of the biggest and rapidly growing teams in the business and will be assisting during a team during an extremely busy period for them.This role will be 5 days in...

  • Patent Law Administrator

    1 week ago

    Cardiff, Cardiff, United Kingdom Major Recruitment Doncaster Industrial Full time

    Patent Law AdministratorBenefits - Free Car Parking, On Bus Route, Cooking Facilities, Supportive Team, Excellent Working EnvironmentJob Title - AdministratorSalary phLocation - SheffieldDuration - TemporaryHours - 9am-5pm Mon-Fri with An Hour for Lunch This is an exciting opportunity for the successful administrator to work with a long-standing solicitors...

  • Senior Insolvency Administrator in Cardiff

    1 month ago

    Cardiff, Cardiff, United Kingdom Stonebridge Executive Search Full time

    Stonebridge are currently recruiting an Senior Insolvency Administrator based in Cardiff for one of the UKs top boutiques. We are currently working with a global network accountancy firms. They are looking for candidates who have focussed on insolvency and have a mixture of skills in at least one of the following areas: Liquidations, Administrations, CVA's...

  • System Administrator

    1 month ago

    Cardiff, United Kingdom Meridian Business Support Full time

    RQ1253781 **Posted: 24/04/2024** **£12.38 to £24.76 Per: hour** **Cardiff, Wales,** **Temporary** - We have an exciting position available to join one of our clients as a System Administrator on a temporary basis. We are seeking a dynamic, enthusiastic, and confident individual to join a small team in providing support as a single point of contact for...

  • System Administrator

    4 weeks ago

    Cardiff, Wales, United Kingdom Meridian Business Support Limited Full time

    We have an exciting position available to join one of our clients as aSystem Administrator on a temporary basis.We are seeking a dynamic, enthusiastic, and confident individual to join a small team in providing support as a single point of contact for users of the CareFirst system within Childrens Services. CareFirst is the case management system utilised by...

  • Administrator - Bank

    3 days ago

    Cardiff, United Kingdom Spire Healthcare Full time

    **Bank Hospital Administrators | Spire Cardiff Hospital | Pontprennau| Previous Admin Experience Desired** Spire Cardiff Hospital has an exciting opportunity for Bank Hospital Administrators to join our dynamic and experienced Admin teams being trained across various departments in the hospital to work on a flexible/ad hoc basis with us to help cover...

  • System Administrator

    7 days ago

    Cardiff, United Kingdom Meridian Business Support Full time

    We have an exciting position available to join one of our clients as a System Administrator on a temporary basis. We are seeking a dynamic, enthusiastic, and confident individual to join a small team in providing support as a single point of contact for users of the CareFirst system within Children’s Services. CareFirst is the case management system...

  • Claims Administrator

    1 month ago

    Cardiff, United Kingdom International Medical Group Full time

    As one of the world's top International Medical Insurance companies, IMG helps individuals and companies of all sizes. Every second of every day, vacationers, those working or living abroad for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence use our products to give themselves...