Current jobs related to Manston Surgery Care Navigator/receptionist - Cross Gates - South & East Leeds GP Group

  • Receptionist / Care Navigator (30 Hours P/w)

    3 months ago

    Waltham Cross, United Kingdom Primary Care Careers Full time

    **About the Role**: Warden Lodge Medical Practice is recruiting a receptionist to join our busy team on a part-time basis, working 30 hours per week. There is more to our receptionist roles than answering the phone and making appointments. In this essential front-line role at the practice, receptionists help patients to access the right services, assist...

  • Medical Receptionist

    4 months ago

    New Cross, United Kingdom Clifton Rise Family Practice Full time

    Clifton Rise Family Practice looking for an enthusiastic, highly motivated Receptionist to help with the day to day running of our GP practices in the center of New Cross. The Receptionist administrator will be joining our small friendly team to provide and maintain high standards of patients care as well as management and administrative tasks. Must be...

  • Medical Receptionist/admin

    4 months ago

    New Cross, United Kingdom Clifton Rise Family Practice Full time

    Clifton Rise Family Practice looking for an enthusiastic, highly motivated Receptionist/Admin to help with the day to day running of our GP practices in the center of New Cross. The Receptionist administrator will be joining our small friendly team to provide and maintain high standards of patients care as well as management and administrative tasks. Must...

  • Medical Receptionist/admin

    4 months ago

    New Cross, United Kingdom Clifton Rise Family Practice Full time

    Clifton Rise Family Practice looking for an enthusiastic, highly motivated Receptionist/Admin to help with the day to day running of our GP practices in the center of New Cross. The Receptionist administrator will be joining our small friendly team to provide and maintain high standards of patients care as well as management and administrative tasks. Must...

  • Medical Receptionist

    4 months ago

    Aston Cross, United Kingdom EJ Connect Limited Full time

    EJ Connect are a specialist Recruitment Agency, providing Permanent and Temporary staffing solutions to GP Surgeries for all clerical positions. Our Mission is to connect great organisations with even greater people. **Medical Receptionist** - **GP Surgery**: - **Aston**: - **SystmOne**: - **Full Time**: - **Temp - Perm** **The role of the Medical...

  • Receptionist / Care Navigator - 30.5 Hours Per Week

    6 months ago

    Waltham Cross, United Kingdom Primary Care Careers Full time

    Flexibility is essential as you will be required to work different or additional hours to cover for colleagues. You will be expected to work at both sites - Valley View Health Centre and Cuffley Village Surgery. Duties to include: Dealing with telephone enquiries promptly from patients/general public and other health professionals Making/cancelling...

  • Receptionist/administrator

    4 months ago

    West Cross, United Kingdom St Thomas Surgery Full time

    St Thomas Surgery is a busy, friendly practice with a branch surgery in West Cross. We are looking for an enthusiastic, motivated person to join our multi-disciplinary team. Applicants must be flexible and be able to work between the hours of 8.00 am - 6.30 pm. Duties to include Dealing with patients at reception, answering the telephone, making...

  • Navigator

    1 month ago

    King's Cross, United Kingdom Single Homeless Project Full time

    Single Homeless Project has a new opportunity for a Navigator to join and work in our team based in Camden and Islington. You will join us on a full-time basis working 37.5 hours on a fixed term contract until March 2025. In return, you will receive a competitive salary starting at £32,325.00 and rising incrementally to £34,996.44 per annum (pro...

  • Medical Receptionist

    4 months ago

    Cross Hands, United Kingdom Amman Tawe Partnership Full time

    **Amman Tawe Partnership** **JOB DESCRIPTION** **JOB TITLE: CARE NAVIGATOR** **REPORTS TO: PRACTICE MANAGER** **HOURS: Part Time and Full Time** **Job summary**: The purpose of the role is to: - Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone -...

  • Recovery Navigator

    2 weeks ago

    Charing Cross, United Kingdom The Forward Trust Full time

    Job Title: Recovery Navigator - D&RJoin The Forward Trust as a Recovery Navigator - D&R and play a vital role in supporting individuals on their journey to recovery.About the Role:We are seeking a motivated and passionate individual to work within our Dependency and Recovery Services team. As a Recovery Navigator, you will be responsible for carrying a...

  • Recovery Navigator

    2 weeks ago

    Charing Cross, United Kingdom The Forward Trust Full time

    Job Title: Recovery Navigator - D&RJoin The Forward Trust as a Recovery Navigator - D&R and play a vital role in supporting individuals on their journey to recovery.About the Role:We are seeking a motivated and passionate individual to work within our Dependency and Recovery Services team. As a Recovery Navigator, you will be responsible for carrying a...

  • Nurse Practitioner

    4 weeks ago

    Waltham Cross, Hertfordshire, United Kingdom High Street Surgery Full time

    Job SummaryHigh Street Surgery is seeking a skilled Nurse Practitioner to join our team on a full-time basis. The successful candidate will be responsible for delivering high-quality general practice nursing services to our patients.Main ResponsibilitiesManage chronic diseases and provide preventative healthcare to our practice population.Work...

  • Senior Administrator

    5 months ago

    Clay Cross, United Kingdom Derbyshire Community Health Services NHS Foundation Trust Full time

    The successful applicant(s) will have the ability to undertake hybrid working. The post holder would be part of an established team, that works closely with our Acute Partners, Adult Care and other multiple agencies. - To provide a full and comprehensive administrative service in support of the Clinical Navigation Team including diary management, organising...

  • Weekend Receptionist

    4 months ago

    Waltham Cross, United Kingdom Big Motoring World Full time

    As a Receptionist you will be responsible for providing an exceptional, professional customer experience to our guests whilst they are at our showroom. This begins with greeting the customer and collecting the required details to ensure that they receive the service we seek to provide. - **Are you a people person?**: - **Looking to be part of a great...

  • Practice Nurse

    2 months ago

    Waltham Cross, United Kingdom High Street Surgery Full time

    Job summary High Street Surgery in Cheshunthas a fantastic opportunity for apractice nurseto join our team on afull-time basis for hours per week, although jobs share will also be considered, to beresponsible for the delivery of general practice nursing to the whole practice successful applicant will receive significant support from the clinical team...

  • Receptionist/administrator

    3 months ago

    Waltham Cross, United Kingdom Albury repair work ltd Full time

    **Receptionist** **We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.** Albury repair work ltd is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 30,000 patients daily. Our employees believe we are creating a better world where...

  • Receptionist

    4 months ago

    Gerrards Cross, United Kingdom University College London Hospitals NHS Foundation Trust Full time

    We are seeking an enthusiastic and bright individual who enjoys patient contact and working in a busy, friendly, multi-disciplinary team environment to support us in the delivery of a high quality service. You will work collaboratively to assist in providing excellent receptionist and administrative services within the Neurology team at the Chalfont Centre...

  • Full Time Receptionist

    3 months ago

    Waltham Cross, United Kingdom Big Motoring World Full time

    Hours: Full time - 42.5 hours week on average on a rota. Hourly rate: up to £10.42 **Join The Team!** As a Receptionist you will be responsible for providing an exceptional, professional customer experience hosting our customers whilst they are at our site. This begins with providing a huge welcome to all of our customers and collecting the required...

  • Part-time Receptionist

    3 months ago

    Waltham Cross, United Kingdom Big Motoring World Full time

    As a Receptionist you will be responsible for providing an exceptional, professional customer experience to our guests whilst they are at our showroom. This begins with greeting the customer and collecting the required details to ensure that they receive the service we seek to provide. - **Are you a people person?**: - **Looking to be part of a great...

  • Paramedic - Primary Care

    4 months ago

    Gerrards Cross, United Kingdom The Chalfonts Primary Care Network Full time

    **Overview** We are very excited to be recruiting for a Paramedic to join our forward thinking, experienced team. Based at The Misbourne Practice, this role will be employed by The Chalfonts Primary Care Network (CPCN) which includes three GP Practices and supports a local population of approx. 32,000. This role will ideally be suited to an experienced...

Manston Surgery Care Navigator/receptionist

3 months ago

Cross Gates, United Kingdom South & East Leeds GP Group Full time

Manston Surgery Care Navigator/Receptionist

The closing date is 07 June 2024

Job summary

Working within the Manston Surgery reception / administration team, the post holder will help provide a friendly and welcoming service for all patients. The Care Navigator will support patients to access the right health care in a professional and efficient manner. Follow practice processes to actively signpost patients to the most appropriate healthcare professional and service, whilst handling any complex queries and challenging situations in a professional manner, ensuring any issues are resolved where possible, at the first point of contact. Assist both clinical and admin colleagues with the smooth running of the reception area and surgery building.

Please note working hours will be between 7:30am - 6:00pm

Part time and Full time considered

Main duties of the job
- The post-holder is expected to comply with the employment policies and procedures, with due regard to clinical and information governance policies and procedures, and any other policies and procedures necessary for the safe and effective discharge of the duties contained within this document.

About us

Manston Surgery

Manston surgery is at 1st Floor, Crossgates Medical Centre, Station Road, Cross Gates, Leeds LS15 8BZ.

Serves patients in the following areas of LS14 & LS15 Cross Gates, Whitkirk, Halton, Seacroft, Swarcliffe, Whinmoor & Stanks.

Job description

Job responsibilities

**MAIN DUTIES AND RESPONSIBILITIES**

To welcome patients presenting either in person or by telephone; ensuring you respond promptly and positively.

Book appointments for patients and cancel appointments where needed.

Support patients in navigating to the most appropriate service, which may include informing patients of external health care providers and online services.

Effectively handle all queries that present at the practice; problem solving, signposting and escalation of matters, as appropriate.

Ensure patient records are accurate and kept up to date and that all patient contacts are documented in the system using the Care Navigation Template.

Initiating contact with and responding to requests from patients, other team members and associated healthcare providers.

Carrying out administrative duties which include scanning, tasks, out of hours reports, new patient registrations (including basic urine dip), opening and sorting of post (both internal and external), photocopying reports, updating patient details, filing INR reports and data inputting as requested.

Processing medication requests, including issuing repeat medication and appliance items, as well as forwarding patient requests onto the practice pharmacy team/on-call GP.

Communicating effectively with local pharmacy staff and resolving/investigating any queries they may have.

Processing e-consults via system one and triaging the patient accordingly using signposting where necessary.

Opening up/locking up of practice premises and maintaining security in accordance with practice protocols.

Carry out chronic disease recalls and vaccination campaigns, booking relevant appointments working from a list to ensure clinics are fully utilised

Informing patients of test results and following up with instructions from clinicians.

Keeping the reception area and notice boards clean, tidy and up to date.

Taking payments for private documents from patients and providing receipts

Support all clinical staff with general tasks as required.

Assisting the Site Co-ordinator with weekly fire alarm checks and weekly/monthly legionella testing, when required.

Assisting the Site Co-ordinator with weekly room plans and petty cash records, when required.

To be able to work with people from a wide variety of cultures and backgrounds, and people with disabilities and learning difficulties, and to be able to communicate with them (and, when necessary, their carers) appropriately to facilitate their care and understanding of their care within the service.

Attend and positively contribute to team meetings.

Fully comply with all company Health and Safety requirements, including reporting all accidents, near accidents, and hazards.

Treat all patients fairly and with respect.

Provide cover across all sites as required

This is not an exhaustive list, and it is expected that this role will develop as the business grows.

**PERSONAL SPECIFICATION**
- Excellent Customer Service experience
- Computer literate in Word and Outlook
- Good Listening skills and attention to detail and accuracy
- Professional verbal and written communication skills are essential
- Excellent command of spoken and written English
- Able to demonstrate flexibility and adaptability in a changing environment
- Able to work constructively with internal and external parties to resolve issues
- Ability to work under pressure while maintaining a positive professional attitude
- Ability to work as part of the team
- Able to multi-task
- Knowledge of medical