Customer Service Assistant
2 months ago
**Are you looking for a Permanent Career in 2023?**
**We are looking for reliable, passionate, and professional individuals who want to join the BCA family**
**Job Title: Customer Service Assistant (Driving Licence Required)**
**Location: BCA Avonmouth**
**Salary: £11.40 an hour**
**Working Hours: Working 4 days on 4 days off shifts between 8am - 4pm**
**Who are we?**
We’re the biggest name in Europe’s vehicle remarketing industry, selling **1.3m vehicles per year**, across **60 locations** and with a **turnover of £2billion**. We believe our people are the best in the business, they are friendly, expert, and professional.
**Main purpose of the job**:
- To deliver industry leading levels of customer service to our Buyers.
- Deliver an efficient, high quality collection experience.
- Ensure queries and complaints are resolved in a timely, professional and cost-effective manner.
**Main responsibilities**:
- Vehicle production administration, including data entry and document management.
- Administer the Click and Collect process ensuring a consistent, positive buyer experience and efficient dispatch to hauliers.
- Provide counter service to customers and visitors.
- Support buyers through the swift resolution of queries and complaints.
- Liaise with central claims team to ensure that any issues are resolved promptly and recorded accurately.
- Action requests for information or action from the central Call Centre.
**Skills and experience required**:
- Excellent customer service skills.
- Excellent attention to detail.
- IT skills Salesforce
- Decision making & problem solving
- Influencing & communicating
- Team Player
**Why choose BCA?**
- Onsite parking
- Employee Assistance Programme
- Eye care scheme
- Access to BCA Rewards which provides online and store discounts with a range of retailers
- Cycle to work scheme
- Training/apprenticeship offering
- Deals on new cars
- Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability._
-
Customer Service Assistant
1 month ago
Avonmouth, United Kingdom BCA Bristol Full time**Are you looking for a Permanent Career in 2023?** **We are looking for reliable, passionate, and professional individuals who want to join the BCA family!** **Job Title: Customer Service Assistant (Driving Lisence Required)** **Location: BCA Avonmouth** **Salary: £11.40 an hour** **Working Hours: Working 4 days on 4 days off shifts between 7am -...
-
Customer Service Assistant
2 months ago
Avonmouth, United Kingdom BCA Bristol Full timeWe are looking for reliable, passionate, and professional individuals who want to join the BCA family! **Job Title: Customer Service Assistant** **Location: BCA Avonmouth** **Salary: £11.40 an hour** **Working Hours: Working 4 days on 4 days off shifts between 7am - 6pm** **Who are we?** We’re the biggest name in Europe’s vehicle remarketing...
-
Customer Service Assistant
4 weeks ago
Avonmouth, United Kingdom BCA Bristol Full time**Are you looking for a Permanent Career in 2023?** **We are looking for reliable, passionate, and professional individuals who want to join the BCA family!** **Job Title: Customer Service Assistant** **Location: BCA Avonmouth** **Salary: £11.40 an hour** **Working Hours: Working 4 days on 4 days off shifts between 7am - 6pm** **Who are we?** We’re...
-
Customer Service Assistant
2 weeks ago
Avonmouth, United Kingdom BCA Bristol Full time**_Job Role - Customer Service Assistant (Driving Licence Required)_** **_Location - BCA Avonmouth_** **_Working Hours - 4 days on 4 days off shifts between 8am - 4pm_** **_Flexibility over working hours and Part Time working also considered._** **_Type of Employment - Permanent _** **Join the UK’s largest B2B used vehicle service** At BCA, we’re...
-
Customer Service Assistant
1 month ago
Avonmouth, United Kingdom BCA Bristol Full time**Are you looking for a Permanent Career in 2023?** **We are looking for reliable, passionate, and professional individuals who want to join the BCA family!** **Job Title: Customer Service Assistant (Driving Licence Required)** **Location: BCA Avonmouth** **Salary: £11.40 an hour** **Working Hours: Working 4 days on 4 days off shifts between 7am -...
-
Customer Service Advisor
1 month ago
Avonmouth, United Kingdom Streamline Search Ltd Full time**Job Profile: Customer Service Advisor** Our Client is a leading courier and logistics company specialising in the efficient transportation of goods, with a dedicated division for pallet services. They pride themselves on providing top-notch customer service and reliable delivery solutions to their clients. Their team of professionals works together to...
-
Customer Service
1 month ago
Avonmouth, United Kingdom First Choice Recruitment, Wakefield Full time**Role: Customer Service Advisor** **Rate: £10.42 per hour (£10.78 after 12 weeks)** **Hours - 4 rotating shifts**: Week 1 - 8:00-4:30 - Monday, Tuesday, Friday, Saturday, Sunday Week 2 - 8:30-5:00 - Monday, Wednesday, Thursday, Friday, Saturday Week 3- 9:00-5:30 - Monday - Friday Week 4 - 9:30-6:00 - Monday - Friday **Start Date: 14.08.2023** First...
-
Customer Service Advisor
23 hours ago
Avonmouth, United Kingdom Red Recruitment Full timeRed Recruitment is seeking confident and friendly individuals to take on the role of a Customer Service Advisor in Avonmouth. This is a fantastic opportunity to join the UK's leading supplier of catering equipment. Working for a responsible and sustainable business, you will join a team of people who believe in delivering a great customer...
-
Customer Service Advisor
12 hours ago
Avonmouth, United Kingdom Red Recruitment Full timeRed Recruitment is seeking confident and friendly individuals to take on the role of a Customer Service Advisor in Avonmouth. This is a fantastic opportunity to join the UK's leading supplier of catering equipment. Working for a responsible and sustainable business, you will join a team of people who believe in delivering a great customer journey!Package and...
-
Customer Service Executive
4 weeks ago
Avonmouth, United Kingdom Procure Recruitment Group Full timeProcure Recruitment Group are currently recruiting for an experienced Customer Service Executive to join our clients outgoing and motivated team. The job role involves taking and processing orders from our existing customers via telephone, and providing an excellent level customer service throughout the process. **Main Duties Include -** - Ensuring all...
-
Customer Service Advisor
1 month ago
Avonmouth, United Kingdom Stirling Warrington Full time**Customer Service Advisor** **Office Based, 8:30-5pm** **Avonmouth, Bristol** **£22 - £24k** Are you a friendly, personable and switched-on professional who strives to deliver exceptional Customer Service? If you are looking to join a family run, innovative and driven business, then this could be the next step in your career. A market leader in security...
-
Customer Service Advisor
3 days ago
Avonmouth, United Kingdom red recruitment Full timeAre you passionate about customer care? We’re seeking confident and friendly individuals to take on the role of a Customer Service Advisor in Avonmouth. This is a fantastic opportunity to join the UK’s leading supplier of catering equipment. Working fora responsible and sustainable business, you will join a team of people who love food and believe in...
-
Customer Service Advisor
1 week ago
Avonmouth, United Kingdom Green Hire Full time**Customer Service Representative** **Responsibilities of the role** - communicating either face to face or via telephone to deliver a funding allowance to help update their properties - Engaging with existing customers - Promoting the company's services and extras - Booking appointments for our services and filing reports of every customer - Dealing with...
-
Customer Service Advisor
2 days ago
Avonmouth, United Kingdom Red Recruitment Full timeRed Recruitment is seeking confident and friendly individuals to take on the role of a Customer Service Advisor in Avonmouth. This is a fantastic opportunity to join the UK's leading supplier of catering equipment. Working for a responsible and sustainable business, you will join a team of people who believe in delivering a great customer journey!Package and...
-
Customer Service Operator
2 days ago
Avonmouth, United Kingdom Brook Street Full timeBrook Street are working with a international client who are continuing to their regional business in Avonmouth. This means they are on the look out of experienced Sales Administrators who have had their own experience within the logistics sector. This role comes with an attractive salary, plenty of in house incentives and events and the change for...
-
Customer Service Administrator
1 month ago
Avonmouth, United Kingdom Multistaff Recruitment Solutions Full timeOur lovely Client based in Avonmouth is currently recruiting for an experienced Customer Service Administrator to join their friendly team. Duties will include: Experience is not essential and training in company products, procedures and systems will be provided. The role involves - Taking and managing incoming customer enquiries & problems - Liaising with...
-
Customer Service Executive
2 weeks ago
Avonmouth, United Kingdom Magnus Search Limited Full time**Job Location** Avonmouth **Job Type** Permanent £25,550-£28,500 - Avonmouth Do you want to work for a business who are rapidly expanding, passionate about progression and reward their employees for their hard work and successes? **Customer Service Executive** Working as a part of a busy team within our truck and trailer business we have an...
-
Customer Service Executive
1 month ago
Avonmouth, United Kingdom Dawsongroup plc Full timeDo you want to work for a business who are rapidly expanding, passionate about progression and reward their employees for their hard work and successes? **Customer Service Executive** Working as a part of a busy team within our truck and trailer business we have an opportunity for an enthusiastic **Customer Service Executive **based at our** Avonmouth...
-
Customer Service Administrator
2 days ago
Avonmouth, United Kingdom BCA Bristol Full time**_Job Role - Customer Service Assistant (Driving Licence Required)_** **_Salary - £12.67 an hour_** **_Location - BCA Avonmouth_** **_Working Hours - 20 hours a week working 5 x 4 hour shifts_** **_Monday to Friday 08:00-12:00 or Monday to Friday 14:00-18:00_** **_Type of Employment - Permanent_** **Join the UK’s largest B2B used vehicle...
-
Customer Service Advisor
1 month ago
Avonmouth, United Kingdom JUICE RECRUITMENT Full timeJuice Recruitment is delighted to be working with a leading retail organisation based in Avonmouth, with the appointment of a Customer Service Advisor to join their team. The organisation are market leaders in their field, manufacturing and selling bespoke recreational products both B2B and B2C. Having gone from strength to strength over recent months, the...