Programmes and Events Coordinator
3 weeks ago
**Your new company**
Our client is a member-led, sector-owned charity that works with institutions and higher education across the world to improve higher education for staff, students, and society.
**Your new role**
With a broad product and service portfolio, the Programmes and Events Coordinator sits within the team responsible for delivery of all their products and services for customers and members, both in the UK and internationally.
The Programmes and Events Coordinator provides excellent customer service supporting events and conferences virtually, in person or hybrid across all stages of delivery management from initiation to close, ensuring a high-quality experience for all, effectivelyimplementing and monitoring systems, procedures and policies.
The Programmes and Events Coordinator will be responsible for delegate liaison and general events enquiries and will be expected to provide an exemplary level of customer service to the charity's clients.
**What you'll need to succeed**
- A demonstrable commitment to high quality customer service provision and delivery to meet customer needs.
- A 'can-do' attitude that allows effective working across different functions and teams.
- The ability to work independently, undertaking a high level of personal responsibility and initiative as required within the role.
- The ability to manage demanding workloads including working to conflicting deadlines whilst maintaining keen attention to detail.
**What you'll get in return**
- 31 Annual Leave days Plus Bank Holidays
- Flexible Working options
- Enhanced Family Leave
- Family Friendly Policies
- 1 Paid volunteering day for a registered Charity
- Pension Scheme with Enhanced Employer Contributions
- Life insurance
- Payroll Giving
- Cycle to Work Loan Scheme
- Enhanced Sickness Pay
- Enhanced Maternity and Paternity Pay
- Mental Health First Aiders
- Eye test Vouchers
- Employee Assistance Programme
- Confidential Counselling Helpline
- Wellbeing resources via AHE Resource Library
- Activities and Socials
**What you need to do now**
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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