Patient Transfer Liaison Assistant

6 months ago

Stevenage, United Kingdom East and North Hertfordshire NHS Trust Full time

We are recruiting for a Patient Transfer Liaison Assistant who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patient

You will be joining our new Surgical Assessment Unit (SAU) at Lister Hospital. Our SAU provides a specialised service for the rapid assessment and treatment of a variety of surgical complications covering several specialties.

In this role you will support the nursing staff with the transfer of patients to/from SAU as instructed by the Manager or nurse in charge.

This role will be ideal for someone would good eye for detail and great customer service skills.

Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond

As a Patient Transfer Liaison Assistant your main day to day responsibilities will be
- To undertake the transportation of patients to and from the Unit to other clinical areas within the hospital and assist with the transfer of patients from trolley to trolley/bed.
- Collection of medical devices etc from EBME and transport to SAU.
- Collection and transportation of pathology specimens, x-rays, pharmacy
- supplies, parcels, letters and ad-hoc small items
- Assist sorting stocking of stores and preparing patients areas e.g making beds, cleaning room equipment and furniture
- Carry out ancillary duties of a general nature such as furniture removals, transfer of equipment to other areas of the hospital
- Assembly and basic maintenance of equipment as necessary
- Deal with general enquires from staff, patients, visitors and members of the general public in a helpful and courteous manne

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

**We run the following hospitals**:

- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

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