Service Charge Officer

4 weeks ago

Newtown, United Kingdom Orange Recruitment Full time

Barcud is recruiting for a Service Charge Officer.

37 Hours, Full Time, Permanent

Newtown, Aberystwyth or Lampeter

**Close Date**:1 May 2024

**Overall Job Purpose**:
Support the Finance function, in the delivery of Barcud’s Service Charge services that to enable Barcud to meet its business objectives and the needs of internal and external stakeholders.

**Key Responsibilities**

**Service Charge**:

- Assist in delivering a high-quality Service Charge service that is in accordance with procedures, regulations and best practice as well as effectively meets the needs of Barcud’s tenants, leaseholders and owner occupiers.
- Be responsible for the financial administration of service charges and debtors. Including the appropriate raising or purchase orders.
- Have an integral role in the annual calculation of the Service Charges payable to Barcud from the Association’s portfolio.
- Have an integral role in the calculation of Service Charges on new developments, ensuring that all relevant staff are made aware.
- Provide a responsive, customer-focused, service charge administration service to tenants, residents and colleagues.
- Assist in the day to day running of the Service Charge module.
- Assist in the investigation to Service Charge queries received from residents and respond accordingly.
- Arrange residents’ meetings and forums, explaining Service Charge calculations and attend as required.
- Assist with Finance matters relating to leaseholders.
- Assist in the monitoring the receipt of Service Charges, identifying arrears and problems.
- Input data into spreadsheets and software packages as necessary, including the Service Charge spreadsheet system as well as the in-house financial and debtor ledger systems.
- Be responsible for raising debtor invoicing for sundry debts and assist in the collection thereof ensuring documentary evidence is maintained at each stage.
- Ensure the correct and timely inputting of rental income, investigating unallocated bank receipts with colleagues as appropriate.
- Support the Finance function in the delivery of team objectives and the wider Finance service.

**Job Types**: Full-time, Permanent

**Salary**: £26,283.00-£29,740.00 per year

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 01/05/2024

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