Research & Projects Offcer

2 weeks ago


London, United Kingdom Healthwatch Southwark Full time

Job description

**Healthwatch Southwark**

Healthwatch Southwark gathers and champions the views of local users of health and social care services, to identify opportunities for improvement and to influence how providers deliver health and care services.

**Purpose of the Role**

The post holder will be responsible for delivering Healthwatch Southwark’s research and projects work, high-quality data management, engagement design, analysis, and report-writing. They will help meaningfully investigate and capture people’s needs, experiences and opinions so that Healthwatch Southwark can effectively drive improvements to health and social care services.

**We are looking to recruit people with the following characteristics**:

- _Proactive in using community/patient feedback to influence/shape local health and social care services._
- _Determined about getting local peoples voices being heard by health and social care stakeholders of influence and decision makers_.
- _Enthusiastic about getting local people involved in local health and social care decision making structures /bodies._
- _Passionate about helping local people to access health and social care services._

Duties and responsibilities include:
1.Plan and manage research/engagement projects that have been identified as key priority areas/concerns as highlighted by community and stakeholder insight.

2. Lead on designing surveys, topic guides and interview schedules in line with desired intelligence outcomes and good research practice.

3. Analyse and interpret data gathered from community insight, including both qualitative and quantitative analysis.

5. Lead on the production of quality evidence-based reports, presenting findings clearly and persuasively to broad audiences, and making recommendations for the improvement of health and care services.

6. Represent Healthwatch Southwark at appropriate meetings and committees with local providers and commissioners. This will include presentation of reports and community insight to highlight concerns for the community and thereby influence decision making.

7. Support requests for information on health and social care services from all sections of the local population, signposting people to support to access services and resolve difficulties and supporting them to make informed choices.

8. To support the Community Engagement Officer with relevant community engagement activities i.e. events, workshops, visiting local groups to gather community feedback.

8. To promote and support the involvement of patients and service users in the design, provision and scrutiny of local health and care services.

**Contract Information**:

- **Job Title**: Healthwatch Southwark Research & Projects Officer
- **Salary**: £28,890 per annum
- **Hours of work**: 35 per week (including occasional evenings and weekends)
- **Contract**: 31st March 2026
- **Responsible to**: Healthwatch Southwark Manager
- **Location**: 11 Market Place, Bermondsey, SE17 3UQ

**Benefits**:

- **30 days holiday** (exclusive of public/bank holidays) per annum.
- **Flexible working**:

- **Pension-Employer contribution**: 5%
- **Cycle to Work Scheme**:

- **Two Volunteering Days per annum.**

**Closing Date**: Friday 14 April, 2023 (5pm).


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