Digital Champion

4 days ago

Gateshead, United Kingdom Aspire Technology Solutions Full time

**About Aspire**

Aspire Technology Solutions is one of the fastest-growing IT companies in the UK. Established in 2006, we have experienced continuous double-digit growth. Our mission is to deliver technology like no other; we are dedicated to putting technology to work to help our customers innovate, become more efficient and grow quicker.

We provide end-to-end business technology including connectivity, cloud, voice and technical support solutions. We are proud to have been named as the North East Company of the Year at the 2020 North East Business Awards.

We’re a people-focused business, employing over 220 people. We have a culture of continuous development where we like to work hard to deliver outstanding results and have fun along the way. We have ambitious plans to continue to grow the business and be one of the best places to work.

Our success is driven by our technical excellence and underpinned by our passion for delivering an outstanding customer experience.

**About the role**

As a Microsoft Gold Partner, Aspire ensures continuous learning and development for our colleagues to make sure we maintain our expertise. The Digital Champion will design and deliver an Aspire Microsoft Academy (365, Azure, platforms, security & device management) to accelerate how we train and develop talent. You will take ownership of the design, development and execution of the Microsoft Academy to ensure our people’s measurable success.

In addition to the internal development responsibilities, the Digital Champion will also empower our clients to make the most out of their Microsoft 365 Productivity Suite through adoption solutions to ensure workforce success and return on investment from Aspire’s products and services.

**Responsibilities**

The Digital Champion will be responsible for:
**Our people (Microsoft Azure, platforms, security & device management)**:

- Effectively implement an in-house Microsoft Academy that enables our people to develop at all levels and establish career paths.
- Translating desired outcomes into engaging learning experiences.
- Ensure communication and understanding to create a joined-up approach with our other academies/L&D initiatives.
- Delivering training on-site or via Teams to Aspire colleagues.
- Creation of e-learning modules where required.
- Collecting and reporting on training feedback.

**Our clients (Microsoft 365)**:

- Play a learning advisory role to clients and internal teams, understanding the needs of the client and making recommendations on training to support learning outcomes.
- End-to-end learning design and content development - including course design documents, learner guides, assessments and any other relevant materials.
- Creation of bite-sized videos covering all the tasks users would need to know to work efficiently and successfully with Microsoft 365.
- Deliver training workshops nationally to clients both onsite at their location, Aspire HQ and via Teams to aid 365 adoption.

**Knowledge, skills and experience required**
- Experience working in a training/L&D and technology environment, developing solutions and implementing effective training strategies.
- Microsoft enthusiast and passion for sharing expertise.
- Background in developing and delivering Microsoft training solutions (365, Azure, platforms, security & device management).
- A commercial approach to measuring performance, efficacy and ROI within the development space.
- Experience working with clients and maintaining constructive client relationships.
- Experience in managing and creating content for Learning Management Systems (desirable).

**Qualifications**
- Microsoft Certified - Microsoft Certified Educator is essential.
- Recognised training / L&D qualification to level 5 or equivalent experience.

**Reporting Lines**

This role reports to the Head of HR.

**Salary**

£40,000 to £70,000 per annum (depending on experience)

**Benefits**
- Competitive salary
- Enhanced maternity and paternity pay
- Fantastic company culture
- 25 days annual leave
- Contributory pension scheme
- Cycle to work scheme
- Discounted gym membership
- Corporate travel discount
- Childcare voucher scheme
- 24 hour employee assistance
- TechScheme
- Health Plan including: eye care, dentistry, physio, 24-hour employee assistance
- Death in service

**Location and Working Arrangements**

The position offered is based out of Aspire’s Gateshead Head Office. However, you will be required to work at customer locations throughout the UK.

**Hours of Work**

37.5 hours per week, Monday to Friday with usual working hours covering 10:00 - 18:00

  • Customer Assistant

    7 months ago

    Gateshead, United Kingdom M&S Full time

    **All the details** Customer Assistant - Christmas - Warehouse Operations - Metro Centre Temporary 26th November to 30th December 30 Hours A mix of 06:00-14:00 and 14:00-22:00 on weekdays and weekends to be discussed at interview. **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers...

  • Customer Assistant

    7 months ago

    Gateshead, United Kingdom M&S Full time

    **All the details** Work Pattern 16 Hours Start Date: 23rd June End Date : 27th July Sunday - 15:30 - 19:30 Wednesday - 18:00 - 22:00 Saturday - 12:30 - 21:30 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant...

  • Customer Assistant

    7 months ago

    Gateshead, United Kingdom M&S Full time

    **All the details** Customer Assistant - Foods - Gateshead Team Valley Temporary Position, 5th - 25th May 8 Hours Tues 18:00-22:00 Sat 17:00-21:00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the...

  • Customer Assistant

    7 months ago

    Gateshead, United Kingdom M&S Full time

    **All the details** Customer Assistant - Foods - Gateshead Team Valley Temporary Position 5th - 25th May 12 Hours Tues 18:00-22:00 Thurs 18:00-22:00 Sat 17:00-21:00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant...

  • Customer Assistant

    7 months ago

    Gateshead, United Kingdom M&S Full time

    **All the details** Customer Assistant - Foods - Gateshead Team Valley Temporary 5th - 25th May 12 Hours Mon 18:00-22:00 Wed 18:00-22:00 Fri 18:00-22:00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As...

  • Customer Assistant

    7 months ago

    Gateshead, United Kingdom M&S Full time

    **All the details** Customer Assistant - Warehouse Operations - Gateshead Team Valley Temporary Position, 20 Hours, 2 to 29 June Mon 04:00-08:00 Tues 04:00-08:00 Thurs 04:00-08:00 Fri 04:00-08:00 Sat 04:00-08:00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time...

  • Customer Assistant

    6 months ago

    Gateshead, United Kingdom M&S Full time

    **All the details** Work pattern Week1 Mon 6:00-13:00 Tue 6:00-13:00 Fri 12:30-20:30 Sat 12:30-2030 Week2 Sun 9:00-17:00 Tue 6:00-14:00 Wed 6:00-14:00 Fri 12:30-20:30 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant...

  • Customer Assistant

    7 months ago

    Gateshead, United Kingdom M&S Full time

    **All the details** Customer assistant - In Store Bakery - Metro Centre Temporary - 16 hours - 2nd June to 29th June Work Pattern Sunday 13:30-17:30 Monday 17:30-21:30 Friday 17:30-21:30 Saturday 15:30-19:30 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time...

  • Customer Assistant

    7 months ago

    Gateshead, United Kingdom Marks & Spencer Full time

    Customer Assistant - Through the Night - Metro Centre Temporary Position, 16 Hours Work Pattern Sunday 21:00-06:00 Tuesday 21:00-06:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks...

  • Customer Assistant

    7 months ago

    Gateshead, United Kingdom Marks & Spencer Full time

    Customer Assistant - Gateshead Team Valley, Temporary, 10.5 hours Work Pattern Monday 18:00-21.30 Friday 18:00-21.30 Saturday 17:00-20.30 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete...

  • Customer Assistant

    7 months ago

    Gateshead, United Kingdom M&S Full time

    **All the details** Customer Assistant - Christmas - Warehouse Operations - Gateshead Team Valley Temporary Position, 26th November to 30th December 20 Hours Sunday 0500 -1015 Mon 0500-1015 Thurs 0500-1015 Sat 0500-1015 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways...

  • Customer Assistant

    2 days ago

    Gateshead, United Kingdom Marks & Spencer Full time

    Customer Assistant - Fresh Counter - Metro Centre 16 Hours per Week, Permanent Work Pattern Sunday - 12:00 - 16:00 Monday - 17:30 - 21:30 Friday - 07:00 - 11:00 Saturday - 15:30 - 19:30 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an...

  • Customer Assistant

    6 months ago

    Gateshead, United Kingdom M&S Full time

    **All the details** Warehouse Operations customer Assistant Temporary 22.5 Hours Start Date: 7July to 28th Sept Sunday 05:00-13:00 Monday 04:00-12:00 Tuesday 04:00-12:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset...

  • Customer Assistant

    6 months ago

    Gateshead, United Kingdom M&S Full time

    **Key Accountabilities** Customer Assistant - Cafe - Metro Centre Temporary Position 10 September to 18 November, 16 Hours Purpose To deliver a great shopping experience for our customers, putting customers before task every time Champion new ways of working within stores through an open mindset and positive attitude Complete tasks and processes that...

  • Customer Assistant

    7 months ago

    Gateshead, United Kingdom M&S Full time

    **All the details** Customer Assistant - Christmas - Cafe - Metro Centre Temporary 3rd to 23rd December, 20 Hours Sunday 11:00-15:00 Monday 11:00-15:00 Thursday 11:00-15:00 Friday 11:00-15:00 Saturday 11:00-15:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of...

  • Customer Assistant

    7 months ago

    Gateshead, United Kingdom M&S Full time

    **Summary** Cafe Customer Assistant **All the details** Customer Assistant - Cafe - Metro Centre Temporary, 31st March to 25th May 16 Hours Sun 12:00-16:00 Mon 12:00-16:00 Thur 12:00-16:00 Sat 12:00-16:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working...

  • Customer Assistant

    7 months ago

    Gateshead, United Kingdom M&S Full time

    **Summary** Cafe Customer Assistant **All the details** Customer Assistant - Cafe - Metro Centre Temporary Position, 9th - 29th June, 16 Hours Sunday - 11:00 - 15:00 Monday - 11:00 - 15:00 Tuesday - 11:00 - 15:00 Saturday - 12:00 - 16:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time -...

  • Customer Service Advisor

    4 days ago

    Gateshead, United Kingdom Opia Full time

    About Opia  Opia has been operating for 12 years and are industry experts in consumer promotions, rewards and loyalty, working with FTSE 100, blue chip and SMEs in the UK and Internationally. Opia was acquired in December 2015 by Village Roadshow Limited an Australian entertainment and media giant. We are trusted by world-leading brands to deliver...

  • Customer Service Advisor

    7 months ago

    Gateshead, United Kingdom Opia Full time

    Opia has been operating for 12 years and are industry experts in consumer promotions, rewards and loyalty, working with FTSE 100, blue chip and SMEs in the UK and Internationally. Opia was acquired in December 2015 by Village Roadshow Limited an Australian entertainment and media giant. We are trusted by world-leading brands to deliver customised retail...

  • Customer Service Advisor

    5 days ago

    Gateshead, United Kingdom Opia Full time

    Opia has been operating for 12 years and are industry experts in consumer promotions, rewards and loyalty, working with FTSE 100, blue chip and SMEs in the UK and Internationally. Opia was acquired in December 2015 by Village Roadshow Limited an Australian entertainment and media giant. We are trusted by world-leading brands to deliver customised retail...