Housing Officer

3 weeks ago


Torquay, United Kingdom Torbay Council Full time

**Description**:
**Job Description & Person Specification >**

We are looking to appoint an enthusiastic and motivated individual to the role of Housing Officer. This role will see you working alongside the Housing Manager responsible for managing the housing stock for TorVista Homes and facilitating the transition to Torbay Council.

This role involves providing a high-quality tenancy service providing advice and support in all housing functions including tenancy and estate management, lettings, rent and arrears and customer service, in accordance with the policies and procedures. As part of the role you will respond to a wide range of enquires from residents in a prompt, efficient and courteous manner.

You will help build and sustain resilience among our tenants and communities, thereby safeguarding our tenants, homes and communities.

You will work collaboratively with colleagues in the delivery of a high-quality housing management service that meets the identified needs of customers and the wider community.

This role can accommodate a mixture of office based and hybrid working. We have a whole host of benefits such as a flexible working scheme, a commitment to your wellbeing and the Local Government Pension Scheme. Sometimes there might be the need for you to work after traditional office hours, but our flexi scheme means you’ll be entitled to take those hours back at a later date.

**This post meets the requirements of the Public Services Network (PSN) and therefore will require a Basic Criminal Record Check. This will show any unspent convictions and conditional cautions.**

**Interviews are expected to be conducted during the week commencing 19th February 2024.**

**Skills**:
Essential:

- Ability to work with challenging people and situations.
- Judgement and decision making skills.
- Flexible and able to work on own and as part of a team.
- Develop effective working relationships.
- Effective problem solver.

**As this post meets the requirements of the Immigration Act 2016 (part 7), the ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.**

**Knowledge**:
Essential:

- Service user involvement and consultation.
- Knowledge of relevant regulations and good practice.
- Knowledge of landlord, tenant and Housing Legislation and welfare benefits system.
- Knowledge of safeguarding policies and processes (particularly regarding vulnerable adults).

**Experience & Qualifications**:
Essential:

- CIH Housing Certificate or equivalent standard qualification (or working towards).
- Experience of working with tenants, tenant organisations and external agencies.
- Experience of implementing policies and procedure.
- Experience of providing advice and support on a range of tenancy issues.

**About Torbay Council**:
Please review the available pages within the careers site.

A list of employer benefits can be found here.



  • Torquay, United Kingdom Torbay Council Full time

    **Description**: **Job Description & Person Specification >** We are dedicated to helping people who are facing homelessness. The demand for our Housing Options Service is increasing and we think it will continue to do so. Often through no fault of their own, more and more people are finding themselves at risk of homelessness. The housing market and lack...


  • Torquay, United Kingdom Torbay Council Full time

    **Description**: **Job Description & Person Specification >** We are dedicated to helping people who are facing homelessness. The demand for our Housing Options Service is increasing and we think it will continue to do so. Often through no fault of their own, more and more people are finding themselves at risk of homelessness. The housing market and lack...

  • Finance Officer

    4 weeks ago


    Torquay, United Kingdom Torbay and South Devon NHS Foundation Trust Full time

    You will be joining the organisation at an exciting time. As the first fully integrated care organisation in England, we are working to improve the way we deliver safe, high-quality health and social care. We have a positive and vibrant working atmosphere, we are proud of our investment in our staff both in terms of developing potential career skills and...


  • Torquay, United Kingdom Torbay and South Devon NHS Foundation Trust Full time

    The Trust is offering an exciting opportunity within the Income Section of the Finance Department based in Regent House Torquay. The Income Team operates from a modern office environment using an integrated finance system. Why work with us - Work within the full Accounts receivable function - to maintain customer accounts, creating invoices and recovering...


  • Torquay, United Kingdom Torbay Council Full time

    **Description**: **Job Description & Person Specification >** We are dedicated to helping people who are facing homelessness. The demand for our Housing Options Service is increasing and we think it will continue to do so. Often through no fault of their own, more and more people are finding themselves at risk of homelessness. The housing market and lack...

  • Finance Officer

    4 weeks ago


    Torquay, United Kingdom Torbay and South Devon NHS Foundation Trust Full time

    You will be joining the organisation at an exciting time. As the first fully integrated care organisation in England, we are working to improve the way we deliver safe, high-quality health and social care. We have a positive and vibrant working atmosphere, we are proud of our investment in our staff both in terms of developing potential career skills and...


  • Torquay, United Kingdom National Enforcement Solutions Full time

    **Environmental Enforcement Officer - Torbay Council, Devon** **Environmental Enforcement Officer (EEO) protect the environment from crime, witnesses of crime, providing enforcement action on behalf of local authorities.** **Town Hall, Castle Circus, Torquay, TQ1 3DR** As an EEO, you'll work in partnership with Torbay Council. You will serve to enforce...


  • Torquay, United Kingdom National Enforcement Solutions Full time

    **JOB TITLE**:Environmental Enforcement Officer **COMPANY**: National Enforcement Solutions Limited **RESPONSIBLE TO**:Team Leader **PLACE OF WORK**:Town Hall, Castle Circus, Torquay, TQ1 3DR **START DATE**:2nd January 2024 **SCOPE AND GENERAL PURPOSE OF JOB** Environmental Enforcement Officer’s (EEO) protect the environment from crime, witnesses of...


  • Torquay, United Kingdom Pertemps Network Group Full time

    **Job Description**: Customer Service Co-ordinator Torquay Permanent £25k - £27k Working for a well-established leading developer in Devon, based in their Torquay office. As a Customer Services Coordinator working within a busy customer care team, your role will involved: - Handling customer calls from tenants and advising and assisting them -...

  • Stonemason

    1 month ago


    Torquay, United Kingdom Core Construction Personnel Ltd Full time

    **Position**:Stone Mason / Conservation Mason. **Location**:Torquay, Devon. **Rate**:£22.00 - £24.00 ph. Core Construction Personnel are looking for an experienced Stone Mason to start work on a Conservation of a large Manor House with a chapel in Torquay, Devon. If you are an experienced Stone Mason with Conservation experience and looking for work in...


  • Torquay, United Kingdom CS SECURITY SERVICES LTD Full time

    CS SECURITY SERVICES LTD is looking for SIA Licensed Door Supervisors & SIA Licensed Security Officers to join our team on an exciting project in DEVON working on behalf of high-profile clients. - Patrol a designated area. - Report Incidents utilising our in-house reporting system. - Communicate efficiently with team members and management. - Interact with...

  • Secretarial Assistant

    4 weeks ago


    Torquay, United Kingdom Torbay and South Devon NHS Foundation Trust Full time

    We are looking for an enthusiastic member of staff to join our existing secretarial team within the Womens Health Department. If you are a good communicator and can work both independently and as part of team we would like to hear from you. - To type clinical and non-clinical correspondence and reports in accordance within local targets - To undertake a...


  • Torquay, United Kingdom RBW Consulting Full time

    Product Development Specialists Exclusively partnered with an exciting, growing CDMO and following a significant recent private equity backing, I am now supporting the Chief Commercial Officer and Product Development team in bringing in at least one additional, experienced Product Development Specialist into the team.This position will act as a key interface...


  • Torquay, United Kingdom RBW Consulting Full time

    Product Development Specialists Submit your CV and any additional required information after you have read this description by clicking on the application button.Exclusively partnered with an exciting, growing CDMO and following a significant recent private equity backing, I am now supporting the Chief Commercial Officer and Product Development team in...


  • Torquay, United Kingdom RBW Consulting Full time

    Product Development Specialists Exclusively partnered with an exciting, growing CDMO and following a significant recent private equity backing, I am now supporting the Chief Commercial Officer and Product Development team in bringing in at least one additional, experienced Product Development Specialist into the team. This position will act as a key...


  • Torquay, United Kingdom RBW Consulting Full time

    Product Development Specialists Exclusively partnered with an exciting, growing CDMO and following a significant recent private equity backing, I am now supporting the Chief Commercial Officer and Product Development team in bringing in at least one additional, experienced Product Development Specialist into the team.This position will act as a key interface...


  • Torquay, United Kingdom RBW Consulting Full time

    Product Development Specialists Exclusively partnered with an exciting, growing CDMO and following a significant recent private equity backing, I am now supporting the Chief Commercial Officer and Product Development team in bringing in at least one additional, experienced Product Development Specialist into the team.This position will act as a key interface...


  • Torquay, United Kingdom NHS Devon Integrated Care Board Full time

    To deliver an effective and competent level of clerical support and consistently deliver a “patient-focused” service which promotes good customer service and effective working relationships. - The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any...


  • Torquay, United Kingdom RBW Consulting Full time

    Job DescriptionProduct Development Specialists Exclusively partnered with an exciting, growing CDMO and following a significant recent private equity backing, I am now supporting the Chief Commercial Officer and Product Development team in bringing in at least one additional, experienced Product Development Specialist into the team.This position will act as...

  • Evening Receptionist

    1 month ago


    Torquay, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 350151**Salary**: - £22,096 - £24,718- pro-rata- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Part-time**Number of jobs available**: -...