Credit Control Team Leader
4 days ago
**Changing the way the world thinks about waste**
At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's sharedby our 10,000+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull. And it's why we're the UK's No. 1 choice for business waste management.
**A quick look at the role**
The**Credit Control Team Leader i**s responsible for managing and motivating a team of Credit Controllers to maximise cash collection, minimise risk and exceed KPIs. You will be joining a large, growing and _award winning_ accounts receivable team which provides a vital service for the business.
**_** This is a hybrid role with Wednesday and one other day in the office **_**
**Why it's an opportunity not to be wasted**
- Lead, mentor, support and motivate a team of Credit Controllers ensuring at all times that uniformity in working practices is achieved.
- Closely monitor the portfolios of accounts within your team to ensure cash recovery is maximised, accounts are paid to terms, and risk and exposure to bad debt is kept to a minimum.
- Facilitate a continued improvement in the DSO and a reduction in the overall age profiles of the total debtors
- Ensure that queries are kept to a minimum and resolved in a timely manner along with the upkeep of general ‘house-keeping' on the accounts including the reconciliation of unallocated cash to within acceptable KPI's.
- Ensure that all none value add tasks are removed from the day to day activity within your team and the wider Accounts Receivable team
- Ensure any adverse resource impact that is generated by any other key dependency areas of the business are addressed and remedied to ensure effective and efficient management of working practices and processes.
- Ensure that all procedures are maintained and are aligned to current working practices.
- Build strong working relationships with key stakeholders including but not exclusively Depot Managers, front line Sales Teams and Customer Services ensuring that this working ethos is embedded across everyone in the team.
**Requirements**:
- Proven history in team management and debt reduction
- Past experience in a multifaceted business dealing with a high level of customer account across a range of terms and contracts.
- Confident Excel skills ideally including look ups and pivot tables
- Strong people skills with the ability to lead by example, motivate and develop a high performing team
- Target driven and tenacious
- Resilient with the ability to work effectively under pressure
- Well organised with the ability to prioritise effectively
- Ability to communicate and influence effectively at all levels.
- Prepared to go above and beyond to support the team
**Benefits**
**And here's why you'll love it at Biffa.**
- Competitive salary
- Study support towards the CICM qualification
- Regular team building activities and social events
- Monthly voucher recognition awards.
- Generous pension scheme
- Retail and leisure discounts
- Holiday and travel discounts
- Cycle to work scheme
- Ongoing career development, training and coaching - because if you don't grow, we don't grow
**Dedicated to diversity**
At Biffa we believe different ideas, perspective and backgrounds are key to developing a creative working environment that delivers real results. It's why you'll find us championing diversity and equality at every turn.
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