Band 4 Macmillan Support Worker

2 weeks ago

Romford, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

This is an exciting opportunity to join our nationally unique nurse led service that was recognised by NHS England (2018) as best practice in cancer care. The team covers both sites, and the applicant would be expected to be able to access both. The Macmillan support worker will be expected to support patients with metastatic breast cancer, throughout the treatment of disease, such as radiotherapy, chemotherapy, immunotherapy, targeted therapies, best supportive care and beyond. The post holder is expected to complete a holistic needs assessment with patients with non-curative breast cancer to help identify any unmet symptoms, psychological, social and spiritual needs. The post holder will highlight any clinical concerns to the Clinical nurse specialists for further intervention. They will be expected to create and maintain good links with primary care
- general practice, community palliative care teams, community nursing etc
- to optimise communication and integration and facilitate care in the community setting. The person will work closely with other members of the team. The role comprises of face to face, telephone and virtual clinics both nurse led and jointly with medical colleagues.

The post holder will assist with the development of the Enhanced Supportive Care approach at Barking Havering and Redbridge University Hospital Trust. The Macmillan Support Worker role is to support patients with a non-curative breast cancer from diagnosis throughout their cancer journey. The role involves working alongside the Clinical Nurse Specialist (CNS) and wider Multidisciplinary Team (MDT). The role consists of communicating with breast cancer patients/relatives face to face, telephone and virtually. The Macmillan Support Worker must demonstrate a level of skill and understanding which enables them to undertake specific tasks delegated by the CNS or member of the MDT in accordance with relevant procedures, guidelines and policies. Working under the guidance of a registered healthcare professional the role supports people living with non-curative breast cancer. The aim of this role is to ensure that people living with metastatic breast cancer can access the right support, at the right time.

The support worker can act as a key worker identifying a persons holistic needs, coordinating the patients care and navigating the health and social care system on their behalf.

We provide care for the residents of three diverse London boroughs. Most of our 7,800 permanent staff live in Barking and Dagenham, Havering and Redbridge and the majority are from black, Asian and minority ethnic groups. We also provide healthcare services to people in south west Essex, and specialist neurosciences services to the whole of the county.

Our services include all the major specialties of large acute hospitals and we operate from two main sites - King George Hospital in Goodmayes and Queen’s Hospital in Romford. We have two of the busiest emergency departments in London - more than 300,000 people visited our A&Es in 2023. We also provide outpatient services at Brentwood Community Hospital, Barking Community Hospital, Loxford Polyclinic, and Harold Wood Polyclinic.

We’re pleased to be leading the way in reducing the time our patients wait to get the treatment they need. The Elective Surgical Hub at King George Hospital is one of eight to be accredited as part of a national scheme ; the Care Quality Commission has raised the ratings for urgent and emergency care at Queen’s and King George hospitals; and data released by NHS England showed that the Trust was the most improved in 2023 for reducing waits for emergency care.

We are particularly proud of our regional Neurosciences Centre; Radiotherapy Centre; Hyper Acute Stroke Unit; and dedicated breast care service at King George Hospital. We’re also part of the North East London Cancer Alliance.

BHRUT provides care for a population of approximately 750,000 people across Northeast London and number is predicted to increase by 15 per cent over the next 10 years. Our services include all the major specialities of large acute hospitals, operating from 2 main sites
- King George Hospital in Goodmayes and Queens Hospital in Romford.

The Metastatic breast Macmillan support worker has a role in working alongside the oncology multidisciplinary team, including but not exclusive to medical staff, site specific clinical nurse specialists and allied health professionals.

An opportunity has arisen for a full time, highly motivated and enthusiastic Macmillan support worker to join the Enhanced Supportive Care (ESC) Team at Barking, Havering and Redbridge University Hospital NHS Trust (BHRUT).

For further information on this role, please see the attached detailed Job Description and Person Specification.

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