Senior People Consultant

4 weeks ago


StokeonTrent, United Kingdom NHS Midlands and Lancashire Commissioning Support Unit Full time

The NHS is the biggest employer in Europe. It’s a world-renowned institution and an exciting place to work, full of challenges and opportunities.

NHS Midlands and Lancashire Commissioning Support Unit (MLCSU) is one of the biggest and best-performing commissioning support units in the country, with among the highest levels of staff and customer satisfaction. We work together as a team of over 1,600 expert staff based across the Midlands and North West to make a difference - for our customers, patients and communities.

Offering a full range of professional services to clinical commissioning groups (CCGs), hospital trusts, local authorities, integrated care systems (ICSs) and other public bodies across the country, our NHS values underpin everything we do.

As a Senior People Consultant you'll work within our People Directorate. The People Team at MLCSU is responsible for providing a wide range of people (HR/OD) services both internally and externally to our customers.

The ethos of the People Team is to ensure MLCSU is the best place to work and that our people have a positive experience whilst they are at work. This ethos runs throughout our entire team from recruitment to operational HR and within all our programmes; each of our colleagues are responsible for ensuring their work helps to make the CSU a great place to work.

A specific focus of the role will be leading the development of the HR/OD aspects of our “Business Enabling” services, working with other stakeholders across the organisation to develop offers that support us to offer innovative ‘at-scale’ services to a range of clients.

You’ll use your insight and experience of working with a range of HR services to develop offers, service specifications and put into place programmes which help our clients realise the potential associate with ‘at-scale’ services and the provision of business enabling services at a system level.

This role will help us play a pivotal role in implementing the findings of the future of human resources and organisational development programme, which launched shortly after the publication ofThe future of NHS human resources and organisational development report.

In this role you’ll be part of our programmes and consultancy team within the People Directorate. As an experienced programme manager you’ll work with colleagues, adopting a programme approach to delver work. Programmes and projects will range from supporting clients with diagnostic work, helping them understand how they could benefit from adopting an ‘at-scale’ approach to their business services through to developing complex plans to implement the necessary change and create ‘at-scale’ services within an organisation or system.

Who we're looking for

As a Senior People Consultant you'll take responsibility for the delivery of wide range of projects and programmes throughout the function.

As a senior HR/OD professional you’ll inspire colleagues to make positive changes to our people practices and processes to ensure they continually learn, adapt and make improvements to all areas of their work.

What we offer

In return, we provide a supportive environment in which to learn and develop, with the opportunity to further your skills and career within an exciting and evolving environment.

Joining our inclusive and innovative team comes with a range of benefits including flexible & agile working arrangements, pension scheme and generous annual leave allowance.

With our training schemes and support networks, you will be empowered to play a leading role in the future of healthcare, whatever your specialism or interest. And as a member of NHS staff you will receive plenty of discounts from a host of restaurants and high-street stores too.

How we work

As an organisation we have radically adopted the principles of agile working in order to support the flexibility and work/life balance of our people focusing on what you do rather than where you do it. You may be required to work from or attend our offices from time to time for team meetings or specific work.

Our main offices where are teams work are located in Liverpool (Merseyside), Leyland (Lancashire), Stoke-on-Trent and West Bromwich.
- Lead the development of ‘offers’ from the organisation to its clients, developing services that enable and deliver national policy/strategy, the organisation’s Business Plan and People practices.
- Lead programmes of work on service offers, transformation and strategy development from development through to implementation where necessary.
- Produce reports, presentations, and pitches for a range of purposes including governance, performance, regulation and marketing.
- Lead the development of programmes of work that support systems and organisations to meet the People Plan Promises.
- Working across the organisation to develop products and services that support our clients to deliver the best care.
- Lead project/programme teams team, ensuring


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