Outpatient Receptionist

8 months ago

Haywards Heath, United Kingdom University Hospitals Sussex NHS Foundation Trust (279) Full time

Good communication and interpersonal skills to interact with tact and diplomacy with patients and staff at all levels. Ability to provide and receive information which may be complex, sensitive or contentious in nature. Ability to engage in collaborative problem solving with co-workers and staff. Must have the ability to function as a "team player", being considerate and flexible, taking the needs of your peers into consideration.

Ability to exercise discretion to ensure that patient confidentiality is maintained and a professional, respectful hospital environment exists at all times. Ability to maintain composure, efficiency and a positive, customer-service orientated manner during periods of peak workload, with frequent interruptions, under tight deadlines, and when interacting with patients who are ill, angry or emotionally distressed. Plan, organise and accomplish a variety of concurrent assignments, some of which may be complex and unpredictable, in an effective and efficient manner. Organise and prioritise assignments to complete work in a timely and efficient manner, particularly when there are changes in workload or assignments.

Remain flexible and adaptable to alterations in policies and procedures, proposing changes where appropriate. Good written and oral communication skills to clearly and concisely provide information, explanations, and instructions to, and elicit information from others with varying levels of ability to understand. Use terminology and phrasing which is responsive to and appropriate for patient's age, language skills and emotional state. Problem-solving skills to independently assess a range of facts or situations; identify the resources available to help solve problems; create, analyse and compare viable solutions and take the actionnecessary to implement them; and follow through to ensure the problem is resolved to the satisfaction of all parties.

  • Gynaecology Outpatients Receptionist

    7 months ago

    Haywards Heath, United Kingdom 279 University Hospitals Sussex NHS Foundation Trust Full time

    This is an exciting opportunity to join the Gynaecology admin team as a receptionist for our new outpatients centre based at Princess Royal Hospital, Haywards Heath. Gynaecology are seeking a motivated individual who is able to work solo and as part of a team when required. This post is a part time role of 15 hours per week, to job share with an existing...

  • Gynaecology Outpatients Receptionist

    9 months ago

    Haywards Heath, United Kingdom University Hospitals Sussex NHS Foundation Trust (279) Full time

    To greet patients in an efficient, friendly, and courteous manner. To book patients onto the PAS computer system and check current details for accuracy. Be able to adjust patient details as required, in line with Trust policy, Data Quality and Information Governance. Liaise with medical staff and nurses to ensure efficient use of clinic time. To mutually...

  • Receptionist/administrator

    1 week ago

    Haywards Heath, United Kingdom Sussex Partnership NHS FoundationTrust Full time

    We are looking for an individual who has experience of working on a front-line service and able to offer a friendly welcome to a very busy outpatient reception area. A strong sense of initiative, team working and multi-tasking skills are required to work in this patient-focused reception area. You will have the ability to stay calm whilst multi-tasking, be...

  • Urology Outpatient/Cancer Booking Clerk

    5 days ago

    Haywards Heath, United Kingdom NHS Full time

    University Hospitals Sussex NHS Foundation Trust (279)The post holder will be expected to provide support to the Urology Service. An up-to-date knowledge of outpatient clinics and cancer targets will be required to enable the post holder to make, amend, and cancel appointments. They will be expected to be able to adapt and prioritize their workload. The post...

  • Urology Outpatient/Cancer Booking Clerk

    2 days ago

    Haywards Heath, United Kingdom University Hospitals Sussex NHS Foundation Trust Full time

    View all our vacancies across our hospitals in Sussex. Search, find and apply for a job with us today.Employer: University Hospitals Sussex NHS Foundation TrustEmployer type: NHSSite: Princess Royal HospitalTown: Haywards HeathSalary: £24,071 - £25,674 per annumSalary period: YearlyClosing: 05/01/2025 23:59About our TrustAt UHSussex we’re proud to be at...

  • Urology Outpatient/Cancer Booking Clerk

    2 days ago

    Haywards Heath, West Sussex, United Kingdom University Hospitals Sussex NHS Foundation Trust Full time €24,071 - €25,674

    View all our vacancies across our hospitals in Sussex. Search, find and apply for a job with us today. Employer: University Hospitals Sussex NHS Foundation Trust Employer type: NHS Site: Princess Royal Hospital Town: Haywards Heath Salary: £24,071 - £25,674 per annum Salary period: Yearly Closing: 05/01/2025 23:59 About our Trust At...