Application Support Technician

2 months ago

Harwell, United Kingdom Medical Research Council – Mary Lyon Centre Full time

**Application Support Technician - Mary Lyon Centre**

**Harwell Campus, Oxfordshire(On-site or hybrid working pattern)**

**Permanent**, **Full Time**

**£25,798-£27,501 per annum (depending on skills and experience)**

**About the role** The Mary Lyon Centre Informatics Department is currently composed of four teams - three focused on the development and maintenance of new software tools to handle our scientific datasets; and a forth Infrastructural IT team responsible for managing hardwareand core systems on site.

We are recruiting for an Application Support Technician to join our Laboratory Information Management System (LIMS) Software Development Team. The successful applicant will be working within this established Agile/Scrum team of Software Developers to supporttheir output of bespoke web-based data capture and visualisation systems across a variety of exciting projects.
- Databases - Sybase and MariaDB
- Developer Tools - Data-Grip, JIRA, Confluence, Git-lab, IntelliJ
- Software technologies - Java (JSE & JEE), Spring Framework, GWT, JSF, JSP, Web-services, HTML, Javascript, SQL.

**Key Responsibilities include**:

- Work with Developers performing second-line support to facilitate the development of new software features and the timely resolution of technical faults
- Produce and maintain SQL-based reporting tools.
- Carry out general data management tasks requested by stakeholders
- Work with Developers to test new software features to identify faults or missed requirements, giving feedback on design and UX factors

**About you**:

- A strong technical IT/Computing educational history, ideally to BSc level, or with equivalent relevant professional experience
- Experience working in IT support teams, offering first and second line service-desk technical support
- A working level of competency with SQL for producing reports and modifying database data
- Experience maintaining software that utilises Relational Databases.
- Experience working within a collaborative, service-driven team

For the full job description, please visit our site.

**Benefits** Choosing to come to work at the MRC (part of UK Research and Innovation (UKRI)) means that you will have access to a whole host of benefits, from a defined-benefit pension scheme and excellent 30-day holiday entitlement, to access to employee shopping/traveldiscounts and a salary sacrifice cycle to work scheme. In addition, you will have the opportunity to contribute to the work of a world-class medical research organisation.

**How to Apply** For full details and to apply, please click apply.

**Please quote reference MLC 2051

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