Horticultural Sales Advisor

6 months ago

London, United Kingdom The Nunhead Gardener Full time

**About The Nunhead Gardener
The Nunhead Gardener is a fast-growing and highly unique family-run group of garden shops. We are independently owned, and we pride ourselves on our team of knowledgeable horticulturalists who are always on hand to offer friendly, expert advice regarding all indoor and outdoor gardening matters. We always place ourselves at the heart of the communities in which we open our stores.

We punch well above our weight in terms of the service we provide, the experience we offer customers, the unique product range we carry and our legendary product displays.

We’re extremely passionate about our people, and with ambitious plans, it’s an exciting time to join us.

**The opportunity**:
Strong, friendly, outgoing and enthusiastic Horticultural Sales Advisor wanted to work in the outdoor plant area at our Camberwell Store. Good working knowledge of outdoor plants and how to care for them is a prerequisite for this role.

Must be well presented, able to quickly build a good rapport with customers, and have a great passion for gardening. A relevant horticulture qualification and previous experience in a retail garden centre would be an advantage.

Outdoor working is required in all weather conditions. You will need to be physically fit and able to handle heavy stock.

Training and support will be given to develop or acquire the knowledge to assist our extensive and varied customer base as well as develop new clients.

‪Working hours will include weekends and Bank Holidays as required.

We will consider full time or part-time applicants.

You will be based at our Camberwell Store and may be called upon to work in our other South London locations.

**Responsibilities**:
You will support the Senior Team in the daily operations of the store which includes but is not limited to;
- Advising customers on planting schemes and with general gardening queries
- Assist customers with their queries regarding garden pests and diseases and propose appropriate remedies
- Creating and maintaining attractive plant displays
- Receiving and processing weekly deliveries of pots, compost and plants
- Offering exceptional customer service
- Plant and plant area maintenance
- ‪Ensuring the retail space is presentable and safe for customers
- ‪Stock management including watering and care of plants
- Any other ad hoc duties as requested by the management

You will work quickly, decisively and always with clear goals in mind.

You will be organised, self-motivated and responsible, taking ownership of your projects. You will enjoy collaborating with others.

**Experience, Skills and Traits Required**:

- Strong outdoor plant knowledge
- Possess a good knowledge of plant pests and diseases and the appropriate remedies
- An understanding of general garden design principles
- Be confident, friendly, outgoing and enthusiastic
- Prior experience in gardening-based businesses
- You will be passionate about delivering exceptional levels of customer service
- You will be obsessively organised, tidy and have an eye for detail
- You will be flexible in your approach and open to trying new things
- You will possess excellent interpersonal skills
- You will be honest, open and operate with integrity
- You’ll get excited about learning new things and sharing your knowledge with others
- You will have a love of plants and all things related to gardening

**Benefits**:

- The opportunity to be involved in a forward-thinking, customer focussed, technology-driven, agile, fast-growing small business
- Competitive salary.In line with industry-standard and dependent on experience.
- 28 days holiday allowance inclusive of bank holidays (pro-rata for part-time employees). Holiday entitlement increases by 1 day for each additional year of service up to a total of 33 days.
- In addition to your annual leave entitlement, after 1 year of continuous employment, you will be eligible to take your birthday off as a paid day on us
- Company contributed pension
- Generous staff discount
- Health Assured employee assistance programme
- Bike to Work Scheme

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