999 Control Room Operator

3 weeks ago


Warrington, United Kingdom North West Fire Control Full time

**Control Room Operator**

**North West Fire Control - Warrington**

North West Fire Control is looking for enthusiastic and committed individuals who want to make a difference to people’s lives and safety. Control Room Operators at North West Fire Control mobilise fire engines and specialist response teams from the Fire and Rescue Services in Cumbria, Cheshire, Lancashire and Greater Manchester to life-threatening emergencies, and continue to support the incident after fire crews have arrived.

North West Fire Control is a regional emergency fire control that works closely with other blue light services and agencies covering a large geographical area to deal with a range of emergencies. The area covered includes large rural areas, urban areas and conurbations, airports and nuclear installations, not to mention a complex and busy motorway network.

**The Role**

The role involves working as a team to handle and support emergency 999 callers, alert fire engines and specialist teams to the location of an emergency, provide safety critical information about the scene to responding crews and sharing information with other agencies and emergency services.

Your journey with us will start with a 6 week training course where our inspiring team of dedicated and highly experienced trainers will build and develop your existing skills, while training you in all aspects of a Fire Control Room Operator role. Your journey will continue once allocated to your team where you will be supported by an equally experienced mentoring team.

North West Fire Control operates 24 hours a day, 365 days of the year including weekends and Bank Holidays (including Christmas Day and Boxing Day). Control Room Operators are allocated to a team with a set staffing rota that combines 10 and 12 hour shifts covering days (0700-1900hrs), mids (1200-2200hrs) and nights (1900-0700hrs) on a rolling 4 on 4 off basis.

**The Ideal Control Room Operator will be**:

- An excellent communicator with exceptional listening skills.
- An effective team player who can think dynamically in rapidly changing environments.
- Able to work efficiently and independently to receive, record, and manage data accurately.
- Able to remain calm in emotionally challenging situations.
- Literate and numerate.
- Keen to develop their own learning and support the learning of others.
- Prepared to be flexible (with notice) with their working pattern.
- Excellent at navigating a keyboard _(applicants will be tested for speed, accuracy, and spelling)_

**Salary - **The salary increases as you develop within the role.
- £26070.74 rising to £26597.87.78 after 6 week training course
- £28970.64 after completion of Phase 2 training package (average 12 month completion)
- £31513.64 after completion of Phase 3 training package (average 24 months completion)

**What we can offer you**
- Generous local government pension scheme
- 29 days annual leave pro rata
- Opportunities to work voluntary overtime when required.
- Employee Assistance Programme, available 24/7 365 days, Mental Health First Aiders, Occupational health service and flu vaccines
- Significant investment in your career development, through learning and development, coaching, mentoring and on job experience.
- Free Uniform
- Free onsite parking

**Job Types**: Full-time, Permanent

**Salary**: From £26,070.74 per year

**Benefits**:

- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Free flu jabs
- Free parking
- On-site parking
- Sick pay

Schedule:

- Day shift
- Night shift
- Weekend availability

Ability to commute/relocate:

- Warrington: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Application deadline: 24/07/2023
Reference ID: INDEED CRO
Expected start date: 04/09/2023



  • Warrington, United Kingdom North West Fire Control Full time

    **Control Room Operator** **North West Fire Control - Warrington** North West Fire Control is looking for enthusiastic and committed individuals who want to make a difference to people’s lives and safety. Control Room Operators at North West Fire Control mobilise fire engines and specialist response teams from the Fire and Rescue Services in Cumbria,...


  • Warrington, United Kingdom North West Fire Control Full time

    **Control Room Operator - North West Fire Control - Warrington** North West Fire Control is looking for enthusiastic and committed individuals who want to make a difference to people’s lives and safety. Control Room Operators at North West Fire Control mobilise fire engines and specialist response teams from the Fire and Rescue Services in Cumbria,...

  • Control Room Operator

    2 months ago


    Warrington, United Kingdom ICON Group Services Full time

    **Immediate Start - NIGHT SHIFT** ICON Group is seeking a professional Scheduler/ Control Room Operator to join the our fantastic control room team in Warrington. This active role will assist the business in maintaining quality, continuity, and improvement. **Schedule** **4 on 4 off** 18:00-06:00 **Responsibilities**: - Putting rosters onto management...


  • Warrington, United Kingdom Marpol Security Limited Full time

    Based at Marpol Security HQ in Golborne (WA3 3RX), we require an experienced Control Room Operator, joining an existing team in support of our expanding business operation. We are seeking operatives to work on a 4 on/4 off shift pattern with opportunity for overtime. Immediate start available. **Duties Include** Responsibility for the smooth, consistent...


  • Warrington, United Kingdom Marpol Security Limited Full time

    Based at Marpol Security HQ in Golborne (WA3 3RX), we require an experienced Control Room Operator, joining an existing team in support of our expanding business operation. We are seeking operatives to work in a team of 2 in a 4 on/4 off shift pattern with opportunity for overtime. Immediate start available. **Duties Include** Responsibility for the smooth,...


  • Warrington, United Kingdom Marpol Security Limited Full time

    Based at Marpol Security HQ in Golborne (WA3 3RX), we require an experienced Control Room Operator, joining an existing team in support of our expanding business operation. We are seeking operatives to work on a 4 on/4 off shift pattern with opportunity for overtime. **Duties Include** Responsibility for the smooth, consistent running of the control room,...


  • Warrington, United Kingdom WITRON Group Full time

    **This is WITRON** *** T**he WITRON Group** is a strong partner for highly automated logistic systems. From planning to realization and up to maintenance our teams are far more than just mechanics, electronic technicians and mechatronic engineers - follow the best and join our high-tech systems which are professional and perfectly equipped with full power...


  • Warrington, United Kingdom WITRON Full time

    This is WITRON The WITRON group is a strong partner for highly automated logistic systems. From planning to realization and up to maintenance. Our teams – far more than just mechanics, electronic technicians, mechatronic engineers – follow the beat and lend a hand with our high-tech systems. Professional and perfectly equipped with full power for...


  • Warrington, United Kingdom North West Fire Control Full time

    **Business Support Assistant - North West Fire Control** North West Fire Control is a regional emergency fire control centre that handles 999 calls, mobilises fire engines and specialist response teams from the Fire and Rescue Services in Cumbria, Cheshire, Lancashire and Greater Manchester to life-threatening emergencies and provides ongoing incident...

  • Process Flow

    2 weeks ago


    Warrington, United Kingdom WIOSS United Kingdom Full time

    **This is WITRON** *** T**he WITRON Group** is a strong partner for highly automated logistic systems. From planning to realization and up to maintenance our teams are far more than just mechanics, electronic technicians and mechatronic engineers - follow the best and join our high-tech systems which are professional and perfectly equipped with full power...

  • Process Flow

    3 weeks ago


    Warrington, United Kingdom WITRON Full time

    This is WITRON The WITRON group is a strong partner for highly automated logistic systems. From planning to realization and up to maintenance. Our teams – far more than just mechanics, electronic technicians, mechatronic engineers – follow the beat and lend a hand with our high-tech systems. Professional and perfectly equipped with full power for...


  • Warrington, United Kingdom Atlas Facilities Management Limited Full time

    **About The Role**: Hourly Rate: £11.50 Location: Warrington, Cheshire, WA1 4AW Shift Pattern: 4 on 4 off 06.00 - 18.00 The Role - Control Centre Operative Atlas Security is security arm of the Atlas FM Group and was launched in 2021. This is an incredibly exciting time to join this young and dynamic organisation. Working for Atlas Security means...


  • Warrington, United Kingdom Atlas Facilities Management Limited Full time

    **About The Role**: Hourly Rate: £12.00 Location: Bridge Lane, Warrington, Cheshire, WA1 4AW Shift Pattern: Saturday - Wednesday 06:00 - 18:00 The Role - Control Centre Operative Atlas Security is security arm of the Atlas FM Group and was launched in 2021. This is an incredibly exciting time to join this young and dynamic organisation. Working for...

  • Process Flow

    4 days ago


    Warrington, United Kingdom WITRON Group Full time

    This is WITRON - The WITRON group is a strong partner for highly automated logistic systems. From planning to realization and up to maintenance. Our teams - far more than just mechanics, electronic technicians, mechatronic engineers - follow the beat and lend a hand with our high-tech systems. Professional and perfectly equipped with full power for finding...


  • Warrington, United Kingdom Nationwide Platforms Full time

    **Operations Controller/Transport Planner** **Salary + on call allowance (every other week) worth circa £3,000 a year + life assurance + Westfield Health Insurance + 25 days holiday + bank holidays + retail discount portal** We are looking for a Transport Planner (called Operations Controller internally) based at our depot in Warrington to manage and plan...

  • Room Attendant

    2 days ago


    Warrington, United Kingdom Atalian Servest Full time

    **Job Reference: IS/RJ/15-02/801/2** **Job Title: Room Attendant** **Location: Site Based** **Site Address: Warrington Road** **Postcode: CH2 3PD** -**_Applicants must have the right to work in the UK_** **Pay Rate: £11.50** **Contract:Permanent** **Hours per week: Variable Shift Rota - 20 hours per week+ (Full Time)** **Business Overview** The...

  • Room Attendant

    1 week ago


    Warrington, United Kingdom Atalian Servest Full time

    **Job Reference: IS/HF/06-02/797/5** **Job Title: Room Attendant** **Site Address: Warrington road ,Hoole, Chester ,CH2 3PD **-**_Applicants must have the right to work in the UK_** **Pay Rate: £11.50** **Contract**:Permanent** **Hours per week: Variable Shift Rota - 20 hours per week** **Business Overview** The Atalian Servest workforce is made up...

  • Room Attendant

    2 days ago


    Warrington, United Kingdom Atalian Servest Full time

    **Job Reference: IS/RJ/15-02/801/1** **Job Title: Room Attendant** **Location: Warrington ROAD** **Postcode: CH2 3PD** -**_Applicants must have the right to work in the UK_** **Pay Rate: £11.50** **Contract**:Permanent** **Hours per week: Saturday/Sunday - 8-15 hours per week (Part Time Role)** **Business Overview** The Atalian Servest workforce is...


  • Warrington, United Kingdom People Solutions Full time

    **Quality Control Operative**: £9.83 - £9.83 per hour per hour WA1 Temporary **Here at People Solutions, we are a people business and we believe in creating experiences that make people feel good. We connect great talent with great clients, creating better outcomes for both. People Solutions are operating as an employment agency. We are an Equal...


  • Warrington, United Kingdom New Balance Full time

    **Who We Are**: Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where...