Front Door Social Prescriber
7 months ago
**Age UK Sunderland**
**Post**: Front Door Social prescriber
**Contract Type**: Permanent
**Hours**: 35 hours per week.
**Salary/benefits**: £25,007 pa; access to pension scheme
**Location**: Bradbury Centre, Stockton Road
**Responsible to**: Front Door Manager
**Accountable to**: Age UK Sunderland
**Key working Relationships**:
- AUKS FD Service staff
- Sunderland City Council
- Primary care
- Statutory and Community VCS providers
- Older people
- Carers and Carer Organisations
- Other clinical and non-traditional provider groups as required
The AUKS “Front Door Service (FDS)” social prescribing model provides low level community based support for older people with a focus the preventative agenda. This means that older people will receive the right support, in the right place at the right time receiving information, early interventions and flexible low-level community-based support to those who do not require intensive or specialised care from statutory services.
The FDS acts as a conduit to community infrastructure support and assets.
Self
- Care and Sustainability
Working across Sunderland the AUKS FDS works with partners to implement a whole system approach to increase health life expectancy, make every contact count and maximise resources to improve outcomes for older people. This includes:
- Investing in empowering local older people through effective care navigation
- Peer support
- Mentoring/self-management programmes to maximise independence/wellbeing
- Helping to identify/combat social isolation
This will encourage older people to:
- Take more control over their own health
- Achieve maximum independence
- Live longer, healthier more fulfilling lives
This post provides an interface between voluntary sector provider organisations and clients, health and social care and other statutory bodies. The FDS LWL worker is responsible for a caseload of individuals supporting the self-management of their needs via social prescribing interventions.
The post holder will work across 5 Sunderland localities, and support clients in the following areas:
- **Assisted signposting** to services in the community which help maintain older people’s health & wellbeing such as leisure & learning, social groups etc.
- **One to One Support** to help with issues such as arranging for support to access appointments, travel, access to community care assessments (or carers assessments), where appropriate advise on main choices regarding personal budgets etc.
- **Social Contact** to establish support from befriending services for those in social isolation or risk of and make referrals to appropriate services with the support of a group of Age UK Sunderland volunteers to maximise capacity for delivering support
- **Interim support **to help support the older person whilst other support is put in place such as a visit from a volunteer befriender
- **Multiagency working **with a multitude of statutory and voluntary organisations, networking with health professionals
The post holder will also identify unpaid carers and enable access to appropriate services.
**Key Responsibilities**
The post holder will be an excellent communicator and develop a wide knowledge of the services offered by non-traditional providers in the Sunderland area. The post holder will require strong organisational skills, must be flexible in approach, able to exercise initiative and demonstrate a consistently high standard of professionalism, being aware of the need for confidentiality and integrity.
**Tasks**:
- Liaison with social work and other voluntary & statutory teams
- Assessments & home visits
- Acting as a conduit to VCS & statutory support services
- Client information gathering & analysis to provide a holistic plan of support (social, financial, health & wellbeing etc.)
- In depth knowledge gathering on available services (community & statutory), multi
- disciplinary services etc.
- Publicity & promotion of offering
- Record keeping, monitoring & evaluation
- Identification of step up care and safeguarding
- Identification of gaps in services to inform future development
Key skills
- Signposting older people to the multitude of support services that are available through voluntary and statutory providers tailored to the person’s specific needs
- Be the point of liaison for service users and carers principally with voluntary sector providers as well as useful commercial services, and liaising with other statutory professionals involved in client’s care
- Delivering case work to support older people to reach specific goals in accordance with
KPIs
- Promote the independence & empowerment of older people
- Build strong relationships with partners and providers
- Deal in a professional, helpful & sensitive manner with older people, staff, carers & other agencies.
Information and Data
- To be proficient in using Microsoft office packages and other identified IT systems and support other team members in their use
- To re
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