Account Manager

2 weeks ago

Woking, United Kingdom McLaren Applied Limited Full time

**Background**

As architects of meaningful change, we guide industries forward by developing world-class products and holistic, scalable solutions that harness our expertise in telemetry, control and analytics and electrification.

We work with pioneers and visionaries who share our ambition to win. The output is high-performance design of products and processes across the automotive, motorsport, transport and internet of things industries.

You won’t believe what we get to work on.

**Function**

McLaren Applied leverages its 30-year heritage in motorsport connectivity and analytics to enable a more intelligent and connected transport system - from trains and buses to autonomous vehicles and mining trucks.

From redefining the limits of connectivity performance in transport (Fleet Connect) to building the first 5G edge connected mobility platform (Active Antenna), our products are helping the world’s largest transport operators to improve their performancein operations and customer experience. In addition, McLaren Applied platform-based approach to Data Science & Analytics-as-a-service helps to isolate the conditions necessary for optimal asset performance while delivering scalability.

**Role Purpose**:
The role requires a strong understanding of what is required to deliver projects and solutions to our customers and motivating teams to deliver beyond the high expectations our customers have of McLaren Applied.

The successful applicant will be the primary point of contact for the relationship between McLaren Applied and assigned customers.

**Responsibilities**:
**ACCOUNT MANAGEMENT**:

- Build strong, long-term and in-depth internal, customer and partner relationships to ensure the highest levels of customer satisfaction and be seen as the trusted advisor.
- Communicate complex propositions to decision makers and supporters to achieve their buy-in.
- Work with Service Delivery Manager to plan and deliver the right reporting tools and metrics to key customers
- Serve as the link of communication between key customers and internal teams.
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust.

**STRATEGIC GROWTH**:

- Develop a deep understanding of the customer’s organisation, how they operate and what they want to achieve.
- Develop a qualified pipeline of opportunities within assigned accounts (i.e. change requests, additional scope)
- Generate repeat sales and ensure profitable growth targets are met.
- Build account development plans to communicate the opportunity and the support needed to contribute to achieve company targets.
- Build capture plans to ensure optimal approach to opportunity pursuit
- Drive McLaren Applied’s reputation as an innovator and technology leader in the Connected Intelligence industry.

**ORGANISATIONAL ALIGNMENT**:

- Work with the back-office functions to provide latest positioning directly from customer engagements.
- Feed information to product roadmaps and improve best practice standards and documentation.
- Provide internal reports to inform the wider business of the account’s status and any upcoming opportunities.

**ORGANISATIONAL CAPABILITY**:

- Oversee and manage the project management, service management and technical pre-sales objectives within the nominated account domain so that high quality proposals, products and services are delivered, and payment is received in a timely fashion.
- Oversee the internal service provision on behalf of the customer, acting as an external interface and escalation.
- Support the ongoing management of associated business processes (i.e. payment plans)

**Minimum Experience/ Qualifications**:

- Proven experience in a Project Management, Customer Service, technical or commercial account role within a technology environment - minimum 3-5 years’ experience.
- Experience within the public transportation or telecoms sectors would be advantageous.
- Degree, preferably in engineering, business management or equivalent experience.
- Strong customer service skill and orientation.
- Resilience and ability to work with others to see the positives from all situations.
- Ability to work within cross functional teams.
- Experienced in contract negotiation with partners and customers alike for engineering projects and components supply.
- Works well with others, has strong communication and time management skills.
- Ability to effectively prioritise tasks in a high-pressure environment.
- Ability to engage with a broad range of stakeholders, including CXO level, and work within a matrix organisation.

**Our Values**

**OWNERSHIP**

**OPENNESS**

**BRAVERY**

**INGENUITY**

**HUMILITY**
- All employees must ensure compliance with the Company Health and Safety Policy, and all relevant other statutory Health and Safety legislation._
- This job description may not detail all duties allocated to the post holder, nor cover duties of a similar nature which are commensurate with the role, which may from time to time be reasonably required by the relevant manager._
- McLaren Applied are committed to Diversity, Equality and Inclusion (DEI) and promote DEI in all we do. McLaren Applied are also members of the UK Government Disability Confident Scheme_

  • Management Accountant

    2 weeks ago

    Woking, United Kingdom Faith Recruitment Full time

    Are you a hard worker and enthusiastic individual looking for a great opportunity? Our wonderful client based in Woking are looking for a Management Accountant to join their expanding team. This role would be responsible for dealing with all client accounts and acting as main port of call for accounts queries. The role of Management Accountant...

  • Management Accountant

    2 weeks ago

    Woking, United Kingdom Faith Recruitment Full time

    Are you a hard worker and enthusiastic individual looking for a great opportunity? Our wonderful client based in Woking are looking for a Management Accountant to join their expanding team. This role would be responsible for dealing with all client accounts and acting as main port of call for accounts queries.The role of Management Accountant...

  • Management Accountant

    1 week ago

    Woking, United Kingdom Faith Recruitment Full time

    Are you a hard worker and enthusiastic individual looking for a great opportunity? Our wonderful client based in Woking are looking for a Management Accountant to join their expanding team. This role would be responsible for dealing with all client accounts and acting as main port of call for accounts queries.The role of Management Accountant...

  • Management Accountant

    1 month ago

    Woking, United Kingdom Faith Recruitment Full time

    Are you a hard worker and enthusiastic individual looking for a great opportunity? Our wonderful client based in Woking are looking for a Management Accountant to join their expanding team. This role would be responsible for dealing with all client accounts and acting as main port of call for accounts queries. The role of Management Accountant involves:...

  • Management Accountant

    7 days ago

    Woking, Surrey, United Kingdom Faith Recruitment Full time

    Are you a hard worker and enthusiastic individual looking for a great opportunity? Our wonderful client based in Woking are looking for a Management Accountant to join their expanding team. This role would be responsible for dealing with all client accounts and acting as main port of call for accounts queries.The role of Management Accountant...

  • Accounts Payable Manager

    4 weeks ago

    Woking, United Kingdom Howett Thorpe Full time

    **Overview** This well-known expanding organisation based in Woking are looking for an Accounts Payable Manager to join their team. You will be joining a market leading organisation that has an established reputation within the market and continues to grow internationally.They offer fantastic career progression opportunities as well as a great company...

  • Account Manager

    1 month ago

    Woking, United Kingdom Danaher Full time

    IDBS is a dynamic and innovative company providing purpose-built software solutions to address the data management challenges prominent across the BioPharma lifecycle and supply chain.Leveraging more than 30 years of experience in life science informatics, we are uniquely positioned to deliver a portfolio of innovative BioPharma knowledge management...

  • Account Development Manager

    4 weeks ago

    Woking, United Kingdom Page Personnel Finance Full time

    This is an exciting opportunity to represent a premium brand, providing a high level of service and supporting business growth. As an Account Development Manager, you will develop and maintain relationships with key customers within the South territory,developing joint business plans with outlets ensuring retention and organic growth **Client Details** The...

  • Management Accountant

    1 month ago

    Woking, Surrey, United Kingdom Faith Recruitment Full time

    Are you a hard worker and enthusiastic individual looking for a great opportunity? Our wonderful client based in Woking are looking for a Management Accountant to join their expanding team. This role would be responsible for dealing with all client accounts and acting as main port of call for accounts queries. The role of Management Accountant involves: ...

  • Accounting Supervisor

    1 month ago

    Woking, Surrey, United Kingdom Faith Recruitment Full time

    Our wonderful client based in Woking are looking for a Management Accountant to join their expanding team. This role would be responsible for dealing with all client accounts and acting as main port of call for accounts queries. The role of Management Accountant involves: Preparation of accounts General Accounting support Processing payroll,...

  • Account Manager

    1 day ago

    Woking, United Kingdom Amber Employment Services Ltd Full time

    As an Account Manager, you will be responsible for looking after a portfolio of clients, serving as their primary point of contact for all enquiries. You'll be working closely with clients to understand their needs and objectives, negotiate contracts, and ensure the timely delivery of their solutions. You will also play a key role in developing new business...

  • Account Manager

    2 days ago

    Woking, United Kingdom Amber Employment Services Ltd Full time

    As an Account Manager, you will be responsible for looking after a portfolio of clients, serving as their primary point of contact for all enquiries. You'll be working closely with clients to understand their needs and objectives, negotiate contracts, and ensure the timely delivery of their solutions. You will also play a key role in developing new business...

  • Account Manager

    2 days ago

    Woking, United Kingdom Amber Employment Services Ltd Full time

    As an Account Manager, you will be responsible for looking after a portfolio of clients, serving as their primary point of contact for all enquiries. You'll be working closely with clients to understand their needs and objectives, negotiate contracts, and ensure the timely delivery of their solutions. You will also play a key role in developing new business...

  • Account Manager

    1 day ago

    Woking, United Kingdom Amber Employment Services Ltd Full time

    Job DescriptionAs an Account Manager, you will be responsible for looking after a portfolio of clients, serving as their primary point of contact for all enquiries. You'll be working closely with clients to understand their needs and objectives, negotiate contracts, and ensure the timely delivery of their solutions. You will also play a key role in...

  • Account Manager

    2 days ago

    Woking, United Kingdom Amber Employment Services Ltd Full time

    As an Account Manager, you will be responsible for looking after a portfolio of clients, serving as their primary point of contact for all enquiries. You'll be working closely with clients to understand their needs and objectives, negotiate contracts, and ensure the timely delivery of their solutions. You will also play a key role in developing new business...

  • Client Portfolio Manager

    4 weeks ago

    Woking, United Kingdom Perrott Partners Recruitment Ltd Full time

    Within this UK leading charity accounts outsourcing firm, c 45 staff this is an excellent opportunity to join at the Client Portfolio Manager level with the future potential to develop as a Director and help expand the business further This innovative firm of work almost exclusively with the social enterprise and not for profit sector, providing outsourced...

  • Accounts Senior

    4 weeks ago

    Woking, United Kingdom Perrott Partners Recruitment Ltd Full time

    Within this UK leading charity accounts outsourcing firm c 45 staff, this is an excellent opportunity to join at the Accounts Senior or Supervisor level with the future potential to develop as a Client Manager and help expand the business further. This innovative firm of work almost exclusively with the social enterprise and not for profit sector, providing...

  • Security Account Manager

    11 hours ago

    Woking, United Kingdom Momentum Security Recruitment Full time

    Security Contract Manager Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.Salary: £42,000 + car/car allowanceLocation: This is a field based role. As a guide, applicants should live close to the M25 SOUTH: for example Surrey, Sussex, Croydon etc.Tremendous opportunity to manage the...

  • Accounts Senior

    6 days ago

    Woking, United Kingdom Perrott Partners Recruitment Ltd Full time

    Within this UK leading charity accounts outsourcing firm c 45 staff, this is an excellent opportunity to join at the Accounts Senior or Supervisor level with the future potential to develop as a Client Manager and help expand the business further. This innovative firm of work almost exclusively with the social enterprise and not for profit sector, providing...

  • Management Accountant

    2 weeks ago

    Woking, Surrey, United Kingdom Faith Recruitment Full time

    Are you a hard worker and enthusiastic individual looking for a great opportunity? Our wonderful client based in Woking are looking for a Management Accountant to join their expanding team. This role would be responsible for dealing with all client accounts and acting as main port of call for accounts queries. The role of Management Accountant...