Pets On Jets: Checker

**Description**:
We have an exciting opportunity to join our WFS London Gatwick team as an Pets on Jets Checker.

The Pet checker objectives are to ensure we are engaging with our customers, understanding their requirements and meeting all the deadlines. The person must have effective communication skills and be able to perform all tasks from early booking to actual arrival.

**Your main responsibilities on a day to day basis will be:

-**:

- Processing of animals under the Pets Passport Scheme ensuring adherence to DEFRA/APHA and Customs requirements.
- X-ray screening of AVI.
- Liaise with our customer airlines, their service providers and their customers/GSA/owners.
- Resolving service issues for our customers.
- Process shipments through our in-house Computer system.
- Dealing with owners in the event of a non-compliant arrival / mortality.

**To be successful in this role you will need:

-**:

- Strong communication service ethic.
- Computer knowledge and literacy.
- Ability to work under pressure.
- General Air Cargo knowledge (desirable but not essential).

**Our Values**:
**Focus on Customers**

We work proactively with our customers request and our customers’ customers to make sure we deliver what we have contracted to deliver. Without our customers, there is no WFS.

**Integrity**

We treat our people & stakeholders with respect and care building trust via open, honest and straightforward communication. We always operate within the boundaries of our code of conduct and ethics policies.

**Responsibility**

We do our jobs well, being accountable for our actions and taking responsibility for our work and those around us. We lead by example.

**Safety & Security**

We sincerely believe that safety & security is our number one priority at all times. We will do what we are trained to do, we will never take short-cuts and we will always speak up where we see compromises being taken.

**Teamwork**

We all work as part of a team, enjoying what we do, collaborating with our colleagues and relying on their expertise to make a valuable contribution to WFS.

**About Worldwide Flight Services**:
WFS is one of the world's leading ground handling organisations, providing high quality cargo, passenger, premium, ramp, baggage and technical services across a network spanning over 188 locations in more than 22 countries on five continents.

In our UK business, which employs more than 700 people across 19 sites all over the country, we have a clear vision: to empower our people, always look for improvements and lead our industry with great customer focus.