Vehicle Return Agent

2 weeks ago


Edinburgh, United Kingdom SIXT UK Full time

**Awaiting you at SIXT**:

- A yearly salary of £22,880.00
- Employee terms for SIXT car hire
- 22 days annual leave + bank holidays
- In service Life Assurance
- Paid training sessions & further development opportunities
- Staff rental scheme for friends and family
- Full uniform provided
- Employee discounts on fitness and wellbeing, travel and hotels, technology, clothing etc.
- A great team environment with regular team events and much more

**What You will do**:

- Damage reporting: inspecting the vehicles when they are collected/returned, reporting any damage defects and notifying the Branch Manager
- Agree any damage caused by customers and ensure they sign the correct documents and notify the Branch Manager
- Actively always providing a high level of customer service
- Preparing, valeting and ensuring our vehicles are kept to a high standard
- Utilising computer based rental systems to update vehicle status
- Collecting and delivering vehicles between car parks and other locations in a timely manner
- Refueling of the vehicles when required

**About You**:

- Able to work well under pressure, both independently and within a team
- Must have the ability to work in a fast-paced environment
- Exceptional interpersonal skill
- Held a full, clean valid driving licence with a minimum of 12 months experience
- Flexible approach to working as branches are open 7 days a week (shift work)

**Additional Information**:
**About the department**:
As a mobility service provider, our Branches & Operations division is the point of contact with our customers: whether by phone, app or directly in our SIXT branches. This means: premium service directly to the customer, advice and sales in exchange and responsibility for the rental process of our premium fleet. As part of a team, it is easier to explain our products, find the best solution for the customer and manage the day-to-day business.

**About us**:



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