Associate Asset Technical Support Specialist
3 weeks ago
**Associate Asset Technical Support Specialist***
We have an exciting cross training opportunity for anyone looking to expand their operational knowledge of BESS (Battery Energy Storage Systems), ICS (Industrial Control Systems) and surrounding OT (Operational Technology) Cyber Security.
The Control Room is based in Windsor and we can be flexible on shift working patterns, we are currently running a 12hr shift pattern, with 3 shifts a week.
A **Associate Asset Technical Support Specialist** is required for a key role in our Energy & Controls Centre, which forms part of the O&M function of the UK&I business. The role focuses on data captured from a range of remote assets including Building Energy Management System (BEMS), Combined Heat and Power units (CHP), Ground Source Heat Pumps (GSHP), solar PV and Battery Energy Storage System (BESS) installations.
**Accountabilities**
- Monitoring CBS and customer assets to maximise efficiency in line with contractual terms.
- Managing and prioritising incoming event notifications to comply with relevant contractual obligations.
- Providing professional, concise communications to a variety of internal and external customers and stakeholders.
- Maintain accurate records of all tasks undertaken on our internal web-based monitoring tool.
- Ensuring a comprehensive and thorough handover takes place between shift teams to maintain continuity of safe operations and ensure ongoing knowledge of work activities.
- Working efficiently in an SLA (Service Level Agreement) driven team environment.
- Producing reports detailing asset availability and performance patterns.
- Adhering to all applicable company policies, procedures and business ethics codes.
**Experience**
Experience in one of the functional areas below is required:
- Mechanical or electrical engineering.
- Support desk.
- IT support.
- Energy management.
**Education**
- ONC or HNC or equivalent in Computer Science, Engineering, or other technical field would be beneficial but is not essential.
**_ At Centrica we embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. To build a more sustainable future, we need the best team - a team with a diverse mix of people and skills, where everyone feels welcome and able to succeed. We are dedicated in helping to close the diversity gap and would love to see more females, people of colour and LGBTQ+ employees, as well as those from a variety of cultures and ethnicity to veterans and the differently abled. Supporting diversity and inclusion is a big part of who we are, we are not looking for people to fit into our culture but to add to it_**
**PLEASE APPLY ONLINE** by hitting the '**Apply**' button.
Applications will ONLY be accepted via the ‘Apply’ button.
This role is being handled by the Centrica recruitment team and NO agency contact is required.
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