Ward Clerk

3 weeks ago

ClactononSea, United Kingdom Elysium Healthcare Full time

Join the team at Dunnock View as a Ward Clerk Working 37.5 hours per week and enjoy a career where you will be valued and supported in everything you do.

Working alongside the multidisciplinary team, you will provide day-to-day administrative support for the wards, including updating service users information, managing the ward diary, updating service users timetables and minute taking.

As a Ward Clerk, you will be responsible for arranging meetings and typing up all correspondence and documentations.

At Elysium, we want the best for you. That’s why you will have continuous access to a range of training courses to enable you to reach your career goals. After all, a better you means better care. That’s what delivering great healthcare should feel like.

**As a Ward Clerk you will be**:

- Provide clinical administration and an efficient support service as required such as updating and maintaining accurate patient information, answering telephone calls, taking messages, whilst communicating effectively and professionally with both internal and external stakeholders, ensuring confidentiality of all written and verbal communication.
- Provide efficient administration to the ward staff, dealing with any requests for information promptly.
- To add all admissions to Carenotes, electronic patient records system, on the day of admission as required by head office.
- To prepare all new patient folders in preparation for admission ensuring all relevant documentation included
- To maintain the patient -folders on the wards ensuring that all documentation is filed accurately.
- General administration duties such as photocopying, filing, archiving, scanning.
- To provide efficient support to the ward on a weekly basis, working in collaboration with the Medical Secretaries and ward staff to ensure that the ward offices are kept in a tidy manner and helping to support the smooth running of the service.

**To be successful in this role, you will have**:

- Knowledge of Microsoft Office programmes
- Excellent organisational and communication skills
- Ability to respond to changes in service / adaptable / open to change.
- Excellent interpersonal skills
- Organises and priorities own work within established procedures but refers more complex issues to the relevant manager.
- Communications will be with service users, as well as with other staff, and will regularly require some judgement, as information will need to be gathered to facilitate correct administrative records. The nature of the role means that the role holder may very occasionally be faced with some challenging situations.

**Where you will be working**

Address: Dunnock View, Tendring, Clacton-on-Sea, CO16 0BX

Be part of a new team at this 42-bed service, providing treatment for men and women who may have suffered trauma and are affected by mental health disorders.

A trauma-informed care model is used to focus on length of stay to make sure individuals are able to move as quickly and safely as possible from the service to the most appropriate and least restrictive environment for them.

Service users could be suffering from Acute mental illness, Psychosis, Schizophrenia, Bipolar, Personality Disorder, Dual diagnosis, Self-harm, Substance misuse issues.

**What you will get**:

- Annual salary of £23,692.50 plus benefits
- The equivalent of 33 days annual leave (inc Bank Holidays) - plus your birthday off
- Free meals and parking
- Wellbeing support and activities to help you maintain a great work-life balance.
- Career development and training to help you achieve your career goals.
- Pension contribution to secure your future.
- Life Assurance for added peace of mind.
- Enhanced Maternity Package so you can truly enjoy this special time.

There is also a range of other benefits including retail discounts and special offers, car leasing without a credit check, holiday financing and much more.

**About your next employer**

You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

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