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To provide comprehensive administrative, secretarial and co-ordination for the Spinal Service (Clinics, Theatres, Multidisciplinary Team meetings/Clinics).
- To work as a member of the secretarial team ensuring deadlines are met and comprehensive secretarial cover is provided.
- To provide a full confidential, administrative and secretarial service to the Spinal Consultants and their Specialist Registrars and other practitioners
- To project the professional image of the Trust through demonstrating excellent customer care in all activities.

1. To assist with the typing of all correspondence relating to outpatient and in patients, as well as typing departmental correspondence.
2. Regularly liaising with Junior Operations Manager/Clinical Service Support Manager to ensure departmental key performance indicators are achieved.
3. Managing consultant’s diaries, booking meetings and taking minutes where appropriate.
4. Receive enquiries from patients and staff, resolving enquiries of a more complex nature and dealing with as appropriate.
5. Liaise professionally with all departments regarding admissions, waiting lists, ad hoc ward attenders and cancellations ensuring hospital policies are adhered to.
6. To provide cross cover for secretarial team during annual leave and sickness.
7. To validate weekly primary targeting list (PTL) as delegated by the Junior Operations Manager/Clinical Service Support Manager
8. Co-operating in the introduction of new procedures, policies or technology, assisting managers in its implementation.
9. To set up and maintain filing systems ensuring all documents are accurately and are appropriately archived.
10. To obtain investigation results and exercise judgement to ensure that medical attention is urgently drawn to histology/imaging and urgent telephoned results and all results are filed in the patient’s records.
11. To take responsibility for patients notes in the office.

The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe. We offer planned orthopaedic surgery to people locally, nationally and internationally.

Our Trust is a very special hospital; big enough to deliver world class services and small enough to offer exceptional patient and staff experience. We offer a working experience unique in the West Midlands and we're always on the lookout for passionate people to join our award-winning team.

The ROH is an equal opportunities employer. We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated, and people feel able to bring their whole and authentic self to work.

We are a Disability Confident Leader and offer a range of inclusive, family friendly and flexible working arrangements and policies, to support our people in the workplace.

The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities.

To find more about our staff benefits, please visit our website.

For a detailed job description and list of main responsibilities, please see the attached job description document