Business Support Apprentice

2 weeks ago


Basildon, United Kingdom Essex County Council Full time

About the role

**Business Support Apprentice (x 3)**

Apprenticeship, Full Time

£9,280 per annum (pay award pending)

Location: Basildon

Working Style: Anywhere worker

Closing Date: 5th March 2023

**About Us**:
**We have 3 Business Support Apprentice roles available in our Basildon office. Are you looking to become a crucial part of a friendly, welcoming and high achieving team? This could be the opportunity you are looking for**

**Benefits**:

- Healthy work life balance; flexible and hybrid working options
- Wide range of learning and development opportunities
- IT equipment and home-working equipment supplied
- 25 days annual leave + bank holidays + choice to buy extra
- Generous Local Government Salary related pension scheme
- Access to hundreds of discounts and benefits through Essex Rewards
- Access to our health and wellbeing support platform with LifeWorks
- National Apprenticeship Wage for the first 12 months of your Apprenticeship. After 12 months of service, your salary will increase to the National Living Wage
- A Business Administrator Level 3 or Customer Service Practitioner Level 2 qualification via Adult Community Learning (ACL)

**What our apprentices say**:
“I really enjoyed my apprenticeship with ECC, I loved that the majority of the apprenticeship is on the job learning and mínimal classroom work. The opportunities for career development have been much wider than I originally thought, and the apprenticeship is such a great way to start your career and get your foot in the door with your local council/ government”

“As an apprentice currently working within Business Support, I can confirm that it is a very rewarding role. I’m proud to be a part of this team and you will be too”

**The Role**:
Essex County Council is looking for a motivated and enthusiastic individual to join our team as an Apprentice within our Business Support function.

This position provides the work-based experience to compliment the learning-based elements of the Apprenticeship Framework and will offer you a supportive environment in which to gain a wealth of experience and transferable skills such as IT systems, organisational skills, effective teamwork and communication.

Business Support provide high quality administrative support to all Essex County Council front-line services, so can offer experience in all aspects of customer service and administrative tasks during the apprenticeship.

**About You**:
You will be:

- Educated to RQF level 2 (GCSE) or equivalent by experience
- Highly organised and reliable
- Capable of prioritising a demanding workload and have a “can do” attitude
- Able to take ownership of work and achieve the agreed commitments
- Able to communicate effectively as well as have an ability to build and establish relationships and provide a high-quality service to customers
- Have a friendly approach and a good phone manner
- Emotionally intelligent
- Good teamwork skills and a commitment to collaboration
- Experienced in a working environment is helpful, but not essential

**Essential Requirements for the role**:

- Functional Skills Level 1 in Maths and English (or equivalent), which is a Grade D/E or 2/3 to begin the apprenticeship
- Ability to reach a Level 2 Functional Skills in both Maths & English by the End Point Assessment (EPA), if you do not already have this

**What will you be doing?**

You will assist with the delivery of routine administrative tasks, dealing with day-to-day work including (but not limited to):

- Inputting data from source documents into the relevant recording system, checking the accuracy, verifying and correcting data
- Telephone calls
- Maintain your own diary and work pattern management
- Photocopying/ scanning
- Sending letters and dealing with incoming post
- Attend meetings with team colleagues and Managers, either in person or by video
- Working from home or in an office space
- Work alongside other administrative assistants and apprentices who will train you and support you through the day-to-day work
- Follow ECC policies and procedures for task completion and our expected standards of behaviours

**Why Essex?**

Essex County Council has a location to be proud of. Our 1,300 square miles stretch from Constable Country to the Thames Estuary, from the dynamic M11 corridor to the traditional seaside resorts of Clacton and Walton. England’s oldest town, Colchester, and two of its newest - Basildon and Harlow - are right here. Along with the City of Chelmsford, the county town, they form our major population centres. It means real choice and makes Essex the ideal place for your career. Read more about us here.

We are also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.

To read more about us please visit:
**How to apply**:
Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employee



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