HR Generalist

**Contract**:permanent

**Location**:Huntingdon

IRIS Service Delivery UK Limited is an independent company delivering Telecommunications services
across Mobile, Fixed and Optical Networks.

Our expertise lies in the delivery of end to end services and our capabilities include, but are not limited to:

- Project and Programme Management
- Site Acquisition and Design
- Civil Works
- RAN Installation and Commissioning
- Rigging
- Transmission solutions
- Fixed Network Installation and Commissioning

About the Role:
Iris is currently looking for a pro-active individual who will provide a professional and quality support service to the HR team and internal stakeholders. Assist with strategic planning, accurately identify and refer complex or high-risk items to the HR Manager and provide timely and commercial advice across a range of HR activities in order to continuously improve performance and employee engagement whilst at all times managing business risks.

Key tasks:

- Support, develop and coach people managers to manage employee relations issues, attendance and personal development using company policies, procedures and best practice, ideally resolving issues where possible informally
- Supporting managers and employees with a wide range of queries, including providing advice on terms and conditions of employment and employment policies
- Support in policy and process development in line with business needs and employment law and legislation
- Support, review, optimise and embed new people practices including performance management, recruiting, onboarding, remuneration reviews, offboarding and staff development
- Assist in the administration of employee surveys and preparing aligned action plans to improve engagement and wellbeing
- Work closely with managers and teams to understand L&D requirements; recommend and implement the appropriate development interventions
- Coordinate and deliver training and development activities for all staff, identifying training required, sourcing suppliers and ensuring a consistent training program is in place
- Assist with the launch of a new small-scale apprenticeship/graduate programme
- Help draft and manage internal communications
- Assist with producing HR reports and accurate statistics by the required deadlines
- Build strong business relationships with stakeholders at all levels both internally and externally
- Oversee the implementation and delivery of key HR initiatives
- Monitoring and reporting of HR performance targets, including sick leave and staff turnover
- Produce, analyse and share data and management information to identify trends and assist with recommendations on how to address challenges and opportunities
- Provide the business with HR administration and coordination support when required, such as processing and onboarding starters, preparing offer letters, welcome packs, producing employment contracts, processing contractual changes and providing employment references
- Assist and own HR project work when required
- Any other duties deemed appropriate by the business

Qualifications and experience:

- Able to work effectively under pressure and in an organised manner, juggling multiple priorities and with attention to detail
- Good knowledge of UK Legislation with Employee Relations exposure
- Experience in creating and delivering internal training
- CIPD Qualified (Level 5 or 7)
- Will have previously supported a HR function in a similar role
- Strong Microsoft Office skills, particularly Excel