Team Leader

3 months ago

Nottingham, United Kingdom St. James's Place Full time

St. James's Place (SJP) works in partnership to plan, grow and protect our clients’ financial futures. We deliver personalised, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals. We provide this service via the Partnership, a network of qualified, expert advisors. We put financial wellbeing and responsible business choices at the heart of everything we do. We believe in the value of difference and know that diverse teams can help us problem solve and innovate for clients.

We look for people to join SJP to make an impact and to contribute to our culture which is based around long term relationships, doing the right thing, and being the best version of ourselves.

**Location**: Nottingham Office

**Workplace Type**: On-Site

**Employment Type**:Permanent

**Seniority**:Entry Level

The Team Leader Academy Admissions holds responsibility for leading the administrative & operational processes associated with new Partners and Financial Advisers having a smooth & accurate onboarding journey Into the Academy

**What you will be doing**:

- Conducting 121s with direct reports to provide support, coaching, and development opportunities, conducting performance appraisals and creating development plans for the team.
- Setting expectations, behaviours, and values for the team to abide by in completing the duties of their day-to-day role.
- Working closely with Team Manager - Programme Delivery to have allocation oversight of new Academy Partners and Advisers to next available and suitable intake, including management of concessions process and maintaining operational processes.
- Producing and distributing offer letters, contact cards and biographies to new Academy Partners and Advisers
- Ensuring all new Academy Partners and Advisers have timely access to all required systems and required hardware prior to joining.

**Who we’re looking for**:
An experienced administrator with people leadership expertise and the following:

- Strong planning and organizational skills with the ability to balance priorities to retain focus.
- Excellent understanding of the Early Careers model and the operational processes required to onboard Partners and Advisers joining SJP.
- Intermediate/advanced MS Office skills and a sound knowledge of Salesforce and Power BI to track activity and produce MI.
- Ability to manage a busy inbox and ability to use technology to maintain oversight of multiple workflows.
- Strong communication skills, able to build and develop relationships at all levels.

**What's in it for you?**
- Private Medical paid for by Company.
- Meaningful protection benefits with real value, such as 10X life cover, PHI, and critical illness.*
- Non-Contributory Pension - 10% (increasing with length of service up to 15%) with further pension matching.
- Parental leave - 6 months full pay
- 28 days holiday entitlement plus bank holidays (based on full-time equivalent) with the option to buy up to an additional 5 days holiday
- Not applicable to Fixed-Term Contracts (standard uplift applies in lieu of the protection benefits)

**Flexible Working**
We know that everyone works best in different ways, at different times and in different environments. We have introduced a hybrid working policy to provide greater flexibility for part-time work, job-sharing, remote working, and flexibility on hours. Our people are encouraged to work in a flexible way that suits their lifestyle, so please ask the question and start a conversation

**Reasonable Adjustments**

**What's next?**

Our team will be in touch. As a business regulated by the FCA we would advise you to familiarise yourself with the conduct regulations and in particular consumer duty obligations prior to an interview with SJP.

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