Fraud Claims Investigator
2 months ago
Fraud Claims Investigator
West Sussex/Hybrid OR Remote working
£27,000 - £31,000
Barker Munro recruitment are recruiting on behalf of a Claims management organisation for an experience claims investigator to deal with Fraud cases.
You will have a commitment to want to achieve and continually exceed goals and KPIs. With an inquisitive mind and an ability to creatively problem solve you will approach claims logically to determine key issues and strategies. You will require a passion for fraud identification combined with a strong desire to combat Motor Insurance Fraud.
Liaising with a range of internal and external stakeholders and third party representatives, excellent communication skills are essential. In an ever changing and adapting market you will have an eagerness to learn new skills in order to successfully combat fraudsters and their tactics.
Key Duties and Responsibilities:
Handle own allocation of Fraud cases and first party claims investigations such as vehicle theft
Control and manage own workflow, keeping tasks within 5 day business days, but also being able to identify and prioritise urgent cases.
Carry out investigations from first detection through to repudiation, settlement and/or recovery stage
Conduct research and investigative searches using closed and open source in order to develop intelligence and evidence.
Skills required:
Experience of investigating and/or negotiating Motor Claims
Good working knowledge of relevant legislation such as Fraud Act, Regulation of Investigatory Powers Act (RIPA), Criminal Procedure and Investigations Act (CPIA), Data Protection Act, Human Rights Act, Police and Criminal Evidence Act (PACE)
Good working knowledge and understanding of the National Intelligence Model (NIM)
Excellent eye for detail and ability to accurately analyse and recognise potential fraud trends and/or fraud indicators
In depth knowledge of the Civil and Criminal courts process
Report writing skills and experience of compiling witness statements and exhibiting evidence
This role offers a hybrid working pattern between home and the office.
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