Service Coordinator/it Helpdesk

2 weeks ago


Ringwood, United Kingdom Rubicon People Partnership Full time

**Service Coordinator/IT Helpdesk, Ringwood, £25,000**

**The purpose of this role**

As **Service Coordinator** you will provide support to Managed IT and Printer service teams with efficient and accurate data ensuring the highest standard of customer service.

**As Service Coordinator you'll be responsible for**:

- Managing and controlling remote monitoring systems providing **effective customer service**:

- Developing and **maintaining customer relationships**:

- **Processing and tracking** deliveries of goods and services
- Supporting IT users with **MFA set ups**:

- Managing and maintaining 3rd party service ensuring **effective service delivery**:

- Supporting all customer service requirements
- Answering all **inbound calls in a professional** and timely manner

**Skills & Experience**
- Ability to work to given deadlines whilst maintaining **high attention to detail**:

- Competent experience in using MS Office (Excel, Word, Teams and Outlook) as well as an **interest or understanding of IT and print**:

- Desirable experience in **business management systems** and accounts packages
- Dynamic personality to fit in with a growing driven team

**Background**

Rubicon's client is a **driven IT support service** provider that is moving through a exciting period of growth. They are committed to **delivering the highest standard** of service always **putting their customers first.**

**Benefits**
- On-site parking
- Increased holiday allowance with length of service
- Pension schemes
- Bonus schemes
- Regular staff events

**Interested?**

If you are interested in this Service Coordinatorvacancy please **apply** via this advert, or for more information call **Grace on**at Rubicon.

INDOFF


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