Motor Damage Claims Handler

2 months ago


Belfast, United Kingdom Brook Street Full time

Brook Street is working on behalf of our client in Belfast to recruit an experienced Motor Claims Handler

**Responsibilities**:
Provide support to the Claims Manager in the effective handling of claims.
Handling all aspects of commercial motor claims including Accidental Damage and Third Party within authority levels.
Liaising with Underwriters when necessary and providing claims experience when required
Instructing Engineers, Loss Adjusters & Solicitors and attend Court for Consultations and Hearings.
Reviewing outstanding claim files on a monthly basis within own allocation.
Acting as first point of contact for day to day enquiries from clients/broker agencies and other internal and external sources.
Promotion of good relationships with Brokers, Policyholders, Insurers and other departments within the office as is necessary.
Supporting the Claims team in the handling of claims and liaising with suppliers.
Undertaking any other duties as reasonably required and deemed appropriate within the scope of the job
Complying with all relevant legislation including data protection, company standards and Regulatory requirements

Criteria
Must evidence at least 2 years claims handling experience. Previous experience working in a motor damage claims handling role along with in-depth knowledge of all aspects of motor claims is preferable.
Outstanding communication and negotiation skills with the ability to convey opinion and have a passion for customer service.
Excellent report writing skills with meticulous attention to detail.
Ability to manage work through planning, organising and using initiative.
Computer literate in Microsoft Office Products including MS Word and MS Excel.
Knowledge of the insurance industry and an understanding of the functions and services AMET Insurance provides.
Knowledge of RTA legislation and new legislations, developments and court trends and awards.
Ideally have obtained or working towards a CII qualification.
Minimum of 5 GCSE's including English and Maths or equivalent.

The clients offers a competitive salary (£25-30k per annum) depending on experience
Please send CV via the link



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