Receptionist

5 months ago


Croydon, United Kingdom NHS Professionals Full time

**Job Title**:Receptionist

**Location**:Croydon University Hospital, London Road, CR7 7YE

**Trust Location**:Croydon Health Services NHS Trust

Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, Croydon Health Services NHS Trust is the place for you.

**About the Trust**

Croydon Health Services NHS Trust is part of the National Health Service (NHS) and was formed in July 2010 with the integration of Mayday Healthcare NHS Trust with Croydon Community Health Services. Croydon Health Services provides integrated NHS services to care for people at home, in schools, and health clinics across the borough as well as at Croydon University Hospital and Purley War Memorial Hospital.

**What you’ll be responsible for**:

- Provide a high-quality reception service to all users ensuring an efficient, professional and prompt reception and administration service is always delivered.
- Provide excellent customer care to ensure timely, relevant advice and assistance to all CUH service users.
- Manage all telephone calls according to departmental standards and respond appropriately to maintain effective communication channels.
- Deal with all enquiries from patients, staff and visitors in a courteous, efficient and tactful manner referring to appropriate staff when necessary.
- Keep reception and waiting area tidy and to monitor environment, reporting any concerns to the appropriate body.

**You’ll learn the following whilst working at the trust**:
1. An in depth understanding of the roles and responsibilities involved in working within the NHS

2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

**You’ll have the following skills/experience**:

- Excellent communication skills
- both verbal and written
- Microsoft office skills
- Outlook, Word, and Excel
- Ability to meet deadlines and work under pressure
- Previous NHS experience
- Previous admin experience in a healthcare setting
- Previous reception experience
- NHS System Knowledge
- Cerner

**As a member of NHS Professionals, you have fantastic benefits**:

- Competitive pay rates
- work this week, get paid next week
- **Essential support when you need it
- 24/7 365 days**:

- call us anytime
- **Multi locational**:

- work across neighbouring Trusts
- **Manage your shifts and timesheets on the go**:

- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
- **Varied working options to suit your lifestyle**:

- access to the Bank gives you options of ad hoc shifts or longer-term placements
- **Training and development opportunities**:

- Keep up with the essentials and more
- **Build holiday allowance for every shift you work**:

- your work life balance is important to us
- **Stakeholder pension scheme available**:

- a flexible future for you and yours

**Who are NHS Professionals?**

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

**Disclaimer**

NHS Professionals manage your data, please see our Privacy Notice on our website.

**Job Types**: Temporary contract, Full-time

**Salary**: £13.16 per hour

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Application question(s):

- Do you have experience using Cerner?

Work Location: In person

Reference ID: 68292


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