Part-time Retail Assistant
6 months ago
One Dalkeith
- Scottish Charitable Incorporated Organisation No. SC048018
**Part-time, Retail Shop Assistant - Job Description**
**Employer**: One Dalkeith, Community Development Trust
**Salary**: £11 per hour
**Contract**: Permanent part-time Employment Contract
**Hours**: 16 hours per week. Weekend work is required.
**Location**: 21 Eskdaill Court, Dalkeith, EH22 1AG
**Background**
One Dalkeith is a community development trust owned and run by the local community that offers affordable business spaces, community facilities, and activities. Facilities include a theatre with cinema facilities, a cookery class kitchen, a DIY workshop, a pop-up cafe and business spaces.
The organisation is now seeking to develop its prime retail unit into a bespoke retail shop featuring up to 40 independent local enterprises on a rent-a-shelf basis. The retail shop looks to encourage people to _shop locally_. One Dalkeith aspires to make this a _shopping destination_ where guest retailers can demonstrate their goods and customers can “meet the maker.” a monthly calendar of late-night-themed shopping events will be scheduled, such as try
- and-buy events, product launches and tastings. The shop will sell locally produced products such as Gifts, Home Accessories, Clothing, House Plants, Bath & Body, Art, and food items.
It will also sell goods that support community groups and have community projects such as a school uniform swap shop, a winter coat initiative, and a neighbourhood garden produce initiative.
The post holder will supervise staff and volunteers and report to the Shop Manager.
- Receiving, unpacking and arranging new shipments from suppliers and vendors
- Arranging and labelling goods on the display shelves
- Assisting customers in finding the products they’re looking for
- Processing customer payments at the checkout point/till
- Addressing customer complaints and inquiries
- Providing shopping advice and recommendations to customers
- Cleaning and rearranging the store after-hours
- Collaborate with other team members to keep the sales floor area clean and organised at all times
- Follow all opening, closing, health, safety, and security procedures.
- Supporting volunteers in their role.
Personal Specification
Skills and experience:
- Strong team spirit
- Excellent verbal and oral communication skills
- Ability to work in a high-pressure environment
- Working knowledge of relevant POS software and retail equipment
- Good mathematical skills
- Sales and persuasive skills
- Customer service and good interpersonal skills
- Physical fitness and excellent stamina
- Product display creation skills and cleanliness to maintain a presentable shop image
Personal attributes
- Good understanding of the nuances of working within a community setting
- Friendly and approachable with a can-do attitude.
- Reliable, honest, and trustworthy.
- Able to follow instructions.
- Committed to the vision of One Dalkeith
- Care for and interest in the wellbeing of people in Dalkeith
- Understanding and sensitivity to the inclusive and optimistic values of One Dalkeith
- Able to work flexible hours when required, including weekends and some evenings.
**Job Types**: Part-time, Permanent
**Salary**: £10.00-£11.00 per hour
Expected hours: 16 per week
Ability to commute/relocate:
- Dalkeith, EH22 1AG: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Retail sales: 3 years (preferred)
- customer service: 2 years (preferred)
Work Location: In person
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