Claims Executive

3 weeks ago


Manchester, United Kingdom MW Appointments Full time

Our client who is a Lloyds Broker is looking for a Claims Executive to join their expanding Commercial Claims team based in the Manchester office. The purpose of the role is to service the Claims needs, ensuring that all issues relating to the claims process are dealt with efficiently.

Main Duties:

- Undertaking enquiries necessary to obtain sufficient information to establish policy liability and progress claims efficiently.
- Registering new claims accurately on the company computer systems and updating the records during the life of the claim.
- Ensuring all claims and correspondence, on delegated authority cases, are correctly maintained and to provide a clear and concise history of events, actions and quantum assessment.
- Obtaining and submitting completed Client claim documentation to Insurers or nominated service providers promptly.
- Answering telephone calls promptly and effectively dealing with all enquiries in a professional and efficient manner.
- Processing incoming post within agreed service standards.
- Dealing with Client enquiries within designated time frames
- Communicating effectively with Insurers, nominated service providers, engineers and Loss Adjusters Providing advice and assistance to Clients, to actively manage the claim process
- Dispatching claim settlement cheques on date of receipt.
- Maintaining an up-to-date daily diary system

Essential Skills Required:

- Previous experience within a Claims environment
- Good knowledge of Claims from any class of business

Desirable:

- Good organisation skills
- Knowledge of Acturis IT software

What you need to know:

- Permanent role
- Based in Manchester - Hybrid 2 days per week in office
- Salary between £30,000 - £35,000
- A great opportunity to join a growing organisation with lots of training and development opportunities.
- A very inclusive and fair opportunities employer

REF: 9490

MW Appointments has been recruiting in the Insurance market since 1992, so you will benefit from partnering with a market leader who possess in-depth technical understanding, comprehensive market in-sight, excellent market intelligence and well-established relationships with companies across the insurance sector.

MW Appointments is acting as an Employment Agency in relation to this vacancy.


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