Urology Failsafe Officer
4 weeks ago
An exciting opportunity has arisen to join a fast paced and vibrant administrative team. Supporting across both sites St Richards and Worthing.
- Attendance at daily board rounds on each ward on caseload.
- Attendance at weekly MDT (multi-disciplinary team) meetings on each ward in caseload.
- Participate in twice daily Touchpoint Calls when covering the Discharge Hub and communicate outcomes and actions to relevant parties.
- Communication with all internal staff (including ward staff, senior managers, immediate colleagues, representatives from other departments etc), external organisations, patients, relatives/friends and the general public.
- Communicate sensitive information which may cause upset or anger, and manage this situation.
- Communicate complex information in an understandable manner.
- Lead on discussions regarding discharge planning with MDT professionals and patients/representatives.
- Ensure hand-over of caseload to colleagues is accurate and complete.
- Negotiate in disputes over care provision and/or funding to achieve optimum outcome for the patient and/or Trust.
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