Outbound Agent

6 months ago


StokeonTrent, United Kingdom One Sure Insurance Full time

Salary: NMW

One Sure Insurance is one of Staffordshire’s most successful Insurance Brokers dealing in a variety of insurance products including motor trade, private car, commercial vehicle, and home insurance. Due to our current growth and expansion, we are now looking to recruit motivated, professional, and enthusiastic Outbound Agents to join our established team.

We are ideally looking for people with the below skills:

- Excellent rapport building and communication skills
- Good computer skills including the use of word, excel and outlook
- Professional, polite and a desire to earn money
- An excellent telephone manner

Your daily role will include:

- Being the first point of contact for many potential and existing customers, whether that be on an outbound or inbound call basis
- Making outbound calls using a dialler system to potential customers who have requested we contact them for a variety of reasons, and transferring these customers to different areas of the business dependent upon their needs
- Generating leads from data provided by the company to promote services that the company can offer
- Handling incoming calls and establishing what service the customer requires and routing them to the correct area of the business
- Capturing and collating accurate data

This job pays minimum wage, however there is an additional uncapped bonus to increase earnings

We also offer some fantastic benefits, including:

- Long term opportunities
- 28 days holiday including bank holidays - increasing to 33 days with length of service
- Day off on your Birthday
- Length of service bonus - after 2 years’ service in November £100 bonus per year and an extra day’s holiday per year
- Quarterly incentives
- Yearly attendance incentives
- Company sick pay
- Discounts and benefit package with Wider Wallet
- Continual learning and development

**Job Types**: Full-time, Permanent

**Benefits**:

- Employee discount
- Free flu jabs
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Sick pay

Schedule:

- 8 hour shift
- Day shift
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Loyalty bonus
- Performance bonus

Ability to commute/relocate:

- Stoke-on-Trent, ST7 1LX: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: S/OA301123


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