Food & Drink Tour Host

6 months ago

Glasgow, United Kingdom EatWalk Full time

Did you know Scotland was once the largest exporter of bottled beer in the world and we started exporting beer 200 years before we started exporting whisky? Or that haggis originates from the Vikings?

Do you have a passion and enthusiasm for history and meeting new people? Would you love it even more if you had the chance to create connections over local food and drink and great stories? This is the perfect opportunity for you.

Since 2011, locals and visitors from across the world have been joining Eat Walk’s food tours and ScotBeer’s Pub History Tours. We’re a small team creating memorable experiences and delivering happiness through storytelling, food and drink. Take a look at our reviews to see what people have shared about their time with us

We’re hiring hosts in Edinburgh, Glasgow, Aberdeen and St Andrews who are consistently available at least one day a week and up to 5 days per week. We have flexible and fixed hour positions available year round with additional work available, particularly May - September.

Previous experience is a bonus but not at all necessary - full training is provided. You’ll be delivering experiences based on a tested format with plenty of room to add your own knowledge, creative flair and personality.

**What You’ll Do**
- Deliver engaging and memorable food and drink walking tours for groups of 2-20 guests using tested formats
- Share your own stories and knowledge and actively listen to those of guests to create a tailored and personal experience
- Resolve any challenges that may arise during tours by working collaboratively with our venues and operations team to maintain our high guest satisfaction rate
- Share your love of your home - its history, architecture and food and drink
- Contribute to our continuous improvement by providing feedback and suggestions

**What’s in it for you?**
- Rounds of applause, smiles, hugs and handshakes from your happy guests
- Paid training covering storytelling, guest communication and food and drink so you can host confidently regardless of prior experience
- Regular tasting and training sessions with the team to enhance your knowledge and pick up new stories
- Flexible schedule. You must be consistently available at least one day per week
- A liveable wage of £30-42 per tour (2-3 hours) plus tips

**What you will have**
- Consistent availability of at least one day per week
- Experience hosting or presenting to groups
- Friendly with an ability to put people at ease through active listening and open questions
- Ability to handle the unexpected and adjust your approach to deliver happiness
- Desire to continually learn and improve
- Track record acting in a professional manner (punctuality and reliability)
- Local knowledge - not necessarily food and drink related
- Ability to stand for c 1-2 hours and walk distances of 1-3 miles
- Willingness to familiarise yourself with our booking app to manage guest communications

**Nice to have**:

- Prior experience in food, drink, tourism, or hospitality industry
- Knowledge of your local food and drink scene
- Experience travelling, studying or working in other countries
- Any additional languages (e.g., French, Spanish, German etc.)

**Application Process**
- Arrange an informal chat by video call with our host development lead, Mhairi
- Join a tour as a guest
- Schedule an interview with our director, Sara. This will include a demo of your storytelling skills (we’ll provide the story)

**Job Types**: Full-time, Part-time, Temporary, Permanent

**Salary**: £12.00 per hour

Expected hours: 3 - 35 per week

**Benefits**:

- Company events
- Company pension
- Employee discount

Schedule:

- Flexitime

Supplemental pay types:

- Tips

Application question(s):

- What is your favourite local food and/or drink spot and why?
- Where would you like to host tours? We work in Edinburgh, Glasgow, St Andrews and Aberdeen. You can choose more than one.

Work Location: In person

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