Food & Beverage Host - Glasgow

2 months ago

Glasgow, United Kingdom Grosvenor Casinos Full time
Food & Beverage Host - Glasgow

Company Description

Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for.

Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones. If you want to build a career in casinos that's fine with us; as the largest operator in the UK, we have lots of opportunity and structured development programmes.

At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building and inclusive, diverse and engaged team.



Job Description

Grosvenor Casino, Glasgow Merchant City

As an F&B Host you will be the face of our business, greeting and entertaining our customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experience. You will be a host in the true sense of the word, working hard to create a fun and engaging atmosphere exceeding our guests expectations.

You'll be an ambassador of exceptional hospitality to all our customers across all elements of our business, understanding and delivering the set standards of service as communicated via induction and any ongoing initiatives implemented by the company.

You will;

  • Be customer obsessed and carry out your duties in a manner that will ensure that all customers have an amazing experience with us and can't wait to return
  • Be familiar and conversant with current promotions and products available to ensure that the customer can make the most of their visit
  • Proactively offer and provide a friendly, efficient and prompt service of food and beverages- only delivering products you are proud of
  • Be aware of daily / weekly targets and contribute positively towards them
  • Display a friendly and enthusiastic manner, responding positively to all customer requests in a polite and efficient way
  • Replenish stocks so that the customer always has the opportunity to access products at all times
  • Promote the use of Grosvenor Membership cards during each interaction with the guest
  • Promote the Rank Omni Channel/Digital offer through positive customer interaction


Qualifications

Grosvenor Casino, Glasgow Merchant City

As an F&B Host you will be the face of our business, greeting and entertaining our customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experience. You will be a host in the true sense of the word, working hard to create a fun and engaging atmosphere exceeding our guests expectations.

You'll be an ambassador of exceptional hospitality to all our customers across all elements of our business, understanding and delivering the set standards of service as communicated via induction and any ongoing initiatives implemented by the company.

You will;

  • Be customer obsessed and carry out your duties in a manner that will ensure that all customers have an amazing experience with us and can't wait to return
  • Be familiar and conversant with current promotions and products available to ensure that the customer can make the most of their visit
  • Proactively offer and provide a friendly, efficient and prompt service of food and beverages- only delivering products you are proud of
  • Be aware of daily / weekly targets and contribute positively towards them
  • Display a friendly and enthusiastic manner, responding positively to all customer requests in a polite and efficient way
  • Replenish stocks so that the customer always has the opportunity to access products at all times
  • Promote the use of Grosvenor Membership cards during each interaction with the guest
  • Promote the Rank Omni Channel/Digital offer through positive customer interaction


Additional Information

  • Food & Beverage Host - Glasgow

    2 weeks ago

    Glasgow, United Kingdom Grosvenor Casinos Full time

    Food & Beverage Host - Glasgow Company Description Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling.We aim to excite and entertain all our customers giving them a memorable experience they will want to return for.Our casinos are an...

  • Food & Beverage Host - Glasgow

    2 months ago

    Glasgow, United Kingdom Grosvenor Casinos Full time

    Food & Beverage Host - GlasgowCompany DescriptionGrosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an...

  • Food And Beverage Supervisor

    2 weeks ago

    Glasgow, United Kingdom Maldron Glasgow Full time

    Food and Beverage Supervisor – Maldron Hotel Glasgow We have a fantastic new vacancy for a Food and Beverage Supervisor in the excellent Maldron Hotel Glasgow Why us?

  • Food And Beverage Supervisor

    2 weeks ago

    Glasgow, United Kingdom Maldron Glasgow Full time

    Food and Beverage Supervisor – Maldron Hotel Glasgow Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button.We have a fantastic new vacancy for a Food and Beverage Supervisor in the excellent Maldron Hotel Glasgow Why us?• Discounted food & beverage in all Dalata...

  • Food & Beverage Assistant

    2 weeks ago

    Glasgow, United Kingdom Maldron Glasgow Full time

    Food & Beverage Assistant – Maldron Hotel Glasgow We have a fantastic new vacancy for Food & Beverage Assistant in the excellent Maldron Hotel Glasgow Why us?Annual Leave Entitlement - increasing with length of service Future opportunities to develop within Dalata.We actively encourage internal development and progression.

  • Food and Beverage Supervisor

    6 days ago

    Glasgow, United Kingdom Maldron Glasgow Full time

    Food and Beverage Supervisor – Maldron Hotel GlasgowWe have a fantastic new vacancy for a Food and Beverage Supervisor in the excellent Maldron Hotel GlasgowWhy us? • Discounted food & beverage in all Dalata properties• Employee Assistance Programme• Employee Wellbeing Programme• Discounted health insurance• Discounted gym membership• Staff...

  • Food & Beverage Assistant

    2 weeks ago

    Glasgow, United Kingdom Maldron Glasgow Full time

    Food & Beverage Assistant – Maldron Hotel Glasgow Check out the role overview below If you are confident you have got the right skills and experience, apply today.We have a fantastic new vacancy for Food & Beverage Assistant in the excellent Maldron Hotel Glasgow Why us?Annual Leave Entitlement - increasing with length of service Future opportunities to...

  • Food and Beverage Supervisor

    2 weeks ago

    Glasgow, United Kingdom Maldron Glasgow Full time

    Food and Beverage Supervisor – Maldron Hotel GlasgowWe have a fantastic new vacancy for a Food and Beverage Supervisor in the excellent Maldron Hotel GlasgowWhy us? • Discounted food & beverage in all Dalata properties• Employee Assistance Programme• Employee Wellbeing Programme• Discounted health insurance• Discounted gym membership• Staff...

  • Food & Beverage Assistant

    4 weeks ago

    Glasgow, United Kingdom Clayton Glasgow Full time

    Food & Beverage Assistant – Clayton Hotel Glasgow We have a fantastic new vacancy for Food & Beverage Assistant in the excellent Clayton Hotel Glasgow.Why us? Annual Leave Entitlement - increasing with length of service Future opportunities to develop within Dalata. We actively encourage internal development and progression. Free meals on duty as well as...

  • Food and Beverage Supervisor

    2 weeks ago

    Glasgow, Scotland, United Kingdom Maldron Glasgow Full time

    Food and Beverage Supervisor – Maldron Hotel GlasgowScroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button.We have a fantastic new vacancy for a Food and Beverage Supervisor in the excellent Maldron Hotel GlasgowWhy us? • Discounted food & beverage in all Dalata...

  • Gaming Host

    2 days ago

    Glasgow, Glasgow City, United Kingdom Grosvenor Casinos Limited Full time

    Glasgow-based Electronic Gaming Host role at Grosvenor Casinos Limited.Main Responsibilities:Foster strong relationships with customers, tailoring experiences to their preferences and playing style.Ensure exceptional customer service, exceeding expectations by delivering a welcoming atmosphere.Cultivate a collaborative environment with colleagues to deliver...

  • Glasgow City Venue Host

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Metropolitan Gaming Full time

    Glasgow City Venue Host OpportunityWe are looking for a highly motivated and experienced individual to fill the role of Food and Beverage Attendant at our Glasgow City venue. As a key member of our hospitality team, you will be responsible for delivering exceptional customer experiences and contributing to the overall success of the venue.Main...

  • Food and Beverage Supervisor

    6 months ago

    Glasgow, United Kingdom Maldron Hotel Glasgow Full time

    **Food and Beverage Supervisor - Maldron Hotel, Glasgow City** **We have a fantastic new vacancy for a Food and Beverage Supervisor in the excellent Maldron Hotel, Glasgow City** Maldron Hotel Glasgow City is a brand new and centrally located hotel in Glasgow offering impressive 4-star bedrooms, meeting facilities and our Grain & Grill Restaurant where you...

  • Food & Beverage Assistant

    1 month ago

    Glasgow, Scotland, United Kingdom Maldron Glasgow Full time

    Food & Beverage Assistant – Maldron Hotel GlasgowCheck out the role overview below If you are confident you have got the right skills and experience, apply today.We have a fantastic new vacancy for Food & Beverage Assistant in the excellent Maldron Hotel GlasgowWhy us? Annual Leave Entitlement - increasing with length of service Future opportunities to...

  • Food And Beverage Supervisor

    2 weeks ago

    Glasgow, United Kingdom Maldron Glasgow Full time

    Food and Beverage Supervisor – Maldron Hotel Glasgow We have a fantastic new vacancy for a Food and Beverage Supervisor in the excellent Maldron Hotel Glasgow Why us?• Discounted food & beverage in all Dalata properties • Employee Assistance Programme • Employee Wellbeing Programme • Discounted health insurance • Discounted gym membership •...

  • Food and Beverage Supervisor

    2 weeks ago

    Glasgow, United Kingdom Maldron Glasgow Full time

    Food and Beverage Supervisor – Maldron Hotel GlasgowWe have a fantastic new vacancy for a Food and Beverage Supervisor in the excellent Maldron Hotel GlasgowWhy us? • Discounted food & beverage in all Dalata properties• Employee Assistance Programme• Employee Wellbeing Programme• Discounted health insurance• Discounted gym membership• Staff...

  • Food and Beverage Manager

    4 weeks ago

    Glasgow, United Kingdom DoubleTree by Hilton Glasgow Central Full time

    Job Ref: AM13689Branch: DoubleTree by Hilton Glasgow CentralLocation: DoubleTree by Hilton Glasgow Central, GlasgowSalary/Benefits: Competitive SalaryContract type: PermanentHours: Full TimeHours per week: 40Posted date: 19/11/2024Closing date: 21/12/2024Klarent Hospitality are recruiting for a Food and Beverage ManagerWe offer our employees excellent...

  • Food & Beverage Assistant

    6 months ago

    Glasgow, United Kingdom Maldron Hotel Glasgow Full time

    **Food & Beverage Assistant - Maldron Hotel Glasgow** **We have a fantastic new vacancy for Food & Beverage Assistant in the excellent Maldron Hotel Glasgow** **Why us?** - Annual Leave Entitlement - increasing with length of service - Future opportunities to develop within Dalata. We actively encourage internal development and progression. - Free meals on...

  • Food & Beverage Assistant

    6 months ago

    Glasgow, United Kingdom Clayton Hotel Glasgow Full time

    **Food & Beverage Assistant - Clayton Hotel Glasgow** **We have a fantastic new vacancy for Food & Beverage Assistant in the excellent Clayton Hotel Glasgow** **Objective of the Role** Reporting to the Food & Beverage Supervisor, the F&B Assistant will provide a friendly and efficient service to the hotel guests. **Key Duties and Responsibilities** -...

  • Food and Beverage Supervisor

    6 months ago

    Glasgow, United Kingdom Maldron Hotel Glasgow Full time

    **Food and Beverage Supervisor - Maldron Hotel Glasgow City** **We have a fantastic new vacancy for a Food and Beverage Supervisor in the excellent Maldron Hotel Glasgow City** **.** **Why us?** - Annual Leave Entitlement - increasing with length of service - Future opportunities to develop within Dalata. We actively encourage internal development and...