Casual Id Card Operator

5 months ago

Luton, United Kingdom Securitas Full time

**Join us as an ID Operator and help ensure the security and integrity of our organization's access systems**

As an ID Operator, you'll be at the forefront of managing and verifying identification credentials, ensuring only authorized personnel gain access to our facilities. Your attention to detail and commitment to security will be crucial in maintaining a safe and secure environment.

You'll work with cutting-edge technology, manage electronic access control systems, and support our team in maintaining high standards of security.

Take the next step in your career and join our team to make a real impact as a ID operator

**£11.66 per hour**

**Luton**

**Casual**

System Monitoring and Reporting:

- Regularly check that all sites on the access control system are online and operating with the correct time and date.
- Report any issues to the EDC Control Room and follow through with the internal process.
- ID Card Management:

- Produce ID cards for new employees.
- Replace lost or faulty ID cards once approved by the appropriate manager via the online form.
- Replace stolen ID cards.
- Update staff access levels upon approval from the appropriate manager through the online form. Handle leaver requests by deactivating IDs and requesting the return of ID cards.

Access Control and Security:

- Run daily reports on failed entries into buildings and investigate if any are due to former employees attempting entry, escalating to the appropriate manager if necessary.
- Generate monthly and quarterly reports on access control activities.
- Manually verify that all employees listed in the weekly leavers report have been deactivated in the system. Add new starters to the system prior to their arrival to ensure seamless onboarding.

Data Accuracy and Housekeeping:

- Ensure data accuracy and up-to-date information in the access control system for internal audits. Conduct housekeeping tasks to maintain the integrity of the access control data.

Communication and Coordination:

- Report any discrepancies to the Campus Security Manager or Duty Security Manager. Run ad-hoc access reports upon request by the Campus Security Manager, Duty Manager, or Client.

Competencies:

- Strong organizational skills with attention to detail.
- Excellent communication skills, both written and oral.
- Proficiency in using access control systems and generating reports.
- Ability to work independently and as part of a team. Commitment to maintaining a high level of security and confidentiality.

Core Values:

- **Integrity**:Demonstrates honesty and strong ethical principles.
- **Vigilance**:Maintains constant alertness and readiness to respond to potential security issues.
- **Helpfulness**:Provides support and assistance to colleagues and clients effectively and courteously.
- **Transportation**:Must have reliable means of transportation.
- **Language Skills**:Ability to speak, read, and write English fluently.
- **Work History**:5-year checkable history.
- **Legal Status**:Must have the legal right to work.
- **Computer Proficiency**:Advanced experience using Windows systems, such as Word, Excel, and PowerPoint.
- **Technical Skills**:Highly computer literate with excellent communication skills, both written and verbal.
- **Computer Knowledge**:Proficient and experienced in using computers.
- **Efficiency**:Able to work efficiently and prioritize workload effectively.
- **Negotiation and Relationship Building**:Ability to negotiate and build strong working relationships both internally and externally.
- **Attention to Detail**:Methodical, numerate, and grammatical with the ability to produce professional business documents.
- **Flexibility**:Willingness to work outside of normal office hours as required.
- **Experience**:Minimum of 3 years’ experience in a similar role or customer service-led environment.

Securitas is an all-inclusive employer, and we encourage individuality within our company. We believe that diversity and inclusion are not just buzzwords, but integral parts of our business strategy. Our goal is to create an environment where every employee feels that they belong regardless of their background or identity. Our belonging strategy has three pillars,
- how you join us and develop your career,
- the way we lead our teams fair pay and benefits.

To achieve this, we have a number of initiatives: employee networks which are a safe space to build communities and influence practices, Race at Work Charter, Armed Forces Covenant, Disability Confident, Reasonable Adjustment Passport, Domestic Abuse Charter, Healthy Workplace Awards and we are leading the way in the Neurodiversity Top Employer Certification. We celebrate our differences throughout the year by recognising significant dates such as BSL Week, International Women's Day, PRIDE, Black History Month and many more.

If you want to learn more visit our website.

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