Export Coordinator

Our freight forward client in Hayes is looking for an Export Clerk to join their team

You will be a valued member of the operations, serving their clients across various industries

Whether you are experienced or new to the Industry, full training is provided

This is a full time, position, working within our clients Colnbrook office

**Your role as an Export Clerk**:

- You will be responsible for seamlessly creating, overseeing, and maintaining freight shipments through the Cargowise system.
- Prepare and manage all necessary documents related to air freight shipments, including bills of lading, air waybills, customs forms, and certificates of origin.
- Facilitate the customs clearance process, ensuring compliance with export regulations and liaising with customs authorities
- Maintain effective communication with clients, carriers and handling agents to ensure smooth freight operations
- Provide exceptional customer service by addressing inquiries, providing shipment status updates, and offering solutions to customer concerns

**About you - you will have**:

- Previous experience in an operational role within logistics - desirable
- Proven experience in effectively managing business-to-business (B2B) customer relationships
- A good knowledge of Export processes, particularly in airfreight would be advantageous
- A high attention to detail with the ability to prioritise and manage workload

**Benefits & Requirements**:

- Hourly rate as above (not age dependent)
- 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
- Training Provided

**How to achieve higher pay rate**:
Proven practical skills or on completion of a Skills Test