Call Handlers

3 weeks ago


Chelmsford, United Kingdom HR GO Recruitment Full time

**Great opportunity for those looking to develop their skills and experiences**

**Job Title**: Emergency Call Handler

**Location**: Chelmsford

**Hourly Pay Rate / Hours**:

- Weekdays 06.00 to 20.00 **£10.40**:

- Nights 20.00 to 06.00 and Saturdays **£13.62**:

- Sundays and Bank Holidays **£17.05**

**Qualifications**
- 4 GCSEs at grade C or above (or an equivalent qualification) including English
- Computer literate

**Experience Required**
- Previous call centre environment
- Understanding of medical terminology
- Customer service experience
- Excellent listening skills
- Remain calm under pressure
- Handle traumatic, emotional and distressing situations
- The ability to manage and support others during times of crisis -most commonly during an emergency call

**Parking on site is available.**

Do you want to be part of a team of Call Handlers responding to all incoming telephone calls, giving emergency calls priority over non-emergency calls; on a 24/7 basis, working rotating shifts basis.


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