Travel Experience Designer

2 weeks ago

London, United Kingdom Club Med Full time

**About our Business Unit**

Our management model separates Resorts from Markets. In this position, you will belong to the EAF Markets, which handles sales in Europe, Africa, and France in over ten countries.

**Job overview**:
As a Travel Experience Designer, you will be responsible for:

- assisting agents to make their own bookings on the Travel Agent website, as well as book.
- contributing with your expertise to achieve sales objectives and customer satisfaction.

You will report to the Sales, Transport & Customer Care Manager and will be part of Sales team.

**Main missions**:
1) Be a key player in customer consideration
- Welcome your client on the phone with a premium posture
- Create a personalized and lasting relationship with clients, proactively accompanying them throughout the sales process
- Ensure the follow-up and the satisfaction of Clients

2) Create a customized travel experience
- Collect / understand expectations and motivations of Clients
- Make recommendations to create a tailor-made trip
- Enhance destinations, products and the Club Med experience

3) Develop business activity
- Develop your turnover by recruiting and retaining Clients as well as selling additional services
- Identify business opportunities of Clients (M & E, Partnership, Sponsorship, Influencer, Recommendation)
- Update and follow the commercial data (customer file, data catching, complaint tracking)

**Skills **and competencies **we’re** looking for**:
**Education level**

You have a bachelor's degree or equivalent.

**Experience**
- Good knowledge of travel and the tourism industry
- Mastery of sales technics and negotiation skills
- Knowledge of ski travel is a plus
- Knowledge of Amadeus is also a plus

**languages**

You speak fluently english (mandatory).** **Speaking french is a plus.

**Why you should join us**:
At Club Med we have 5 values**:kindness, multiculturalism, responsibility, **freedom** **and** pioneering spirit**. Like G.O.'s and G.E.'s around the world, we also share what we call the Club Med spirit: being professional and festive, a unique state of mind and a lifestyle that unites all our team members.

The Club Med spirit is about accomplishment while living a unique experience.

**If you are** open-minded, a team player, and **have an **entrepreneurial spirit,** you should apply

  • Europe Travel Designer

    2 weeks ago

    London, United Kingdom C&M Travel Recruitment Full time

    Europe Travel Designer. Luxury Private Travel Company are looking for a candidate, with a great love and an extensive knowledge of Europe, to join their friendly team of travel enthusiasts. You will be empathetic and inquisitive, and will harness these qualities to form a deep understanding of your customers; enabling you to craft highly personalised...

  • Asia Travel Designer

    3 weeks ago

    London, United Kingdom C&M Travel Recruitment Full time

    Asia Travel Designer. Luxury Private Travel Company are looking for a candidate, with a great love and an extensive knowledge of Asia, to join their friendly team of travel enthusiasts. You will be empathetic and inquisitive, and will harness these qualities to form a deep understanding of your customers; enabling you to craft highly personalised holidays in...

  • Europe Travel Designer

    6 days ago

    London, United Kingdom C&M Travel Recruitment Full time

    Europe Travel Designer. Luxury Private Travel Company are looking for a candidate, with a great love and an extensive knowledge of Europe, to join their friendly team of travel enthusiasts. You will be empathetic and inquisitive, and will harness these qualities to form a deep understanding of your customers; enabling you to craft highly personalised...

  • Europe Travel Designer

    2 weeks ago

    City of London, United Kingdom C&M Travel Recruitment Full time

    Europe Travel Designer. Luxury Private Travel Company are looking for a candidate, with a great love and an extensive knowledge of Europe, to join their friendly team of travel enthusiasts. You will be empathetic and inquisitive, and will harness these qualities to form a deep understanding of your customers; enabling you to craft highly personalised...

  • Travel Consultant with music experience

    4 days ago

    North West London, United Kingdom C&M Travel Recruitment Full time

    Music Travel consultant - Exciting new opportunity to join a growing Travel Management Company arranging travel for clients in the music industry. We are looking for experienced travel consultants that have dealt with Music clients previously or a business Travel consultant to work on dedicated Music accounts based in London with Galileo. Who must be able to...

  • Travel Consultant with music experience

    6 days ago

    North West London, United Kingdom C&M Travel Recruitment Full time

    Music Travel consultant - Exciting new opportunity to join a growing Travel Management Company arranging travel for clients in the music industry. We are looking for experienced travel consultants that have dealt with Music clients previously or a business Travel consultant to work on dedicated Music accounts based in London with Galileo. Who must be able to...

  • Sabre Business Travel Consultant

    Found in: Talent UK 2A C2 - 6 days ago

    London, United Kingdom Platinum Travel Recruitment Ltd Full time

    We are seeking an experienced Sabre Business Travel Consultant to join a highly successful travel management company, remote working with once a month visit to the London office. Exciting role ideal for an experienced business travel consultant or account manager from a corporate travel background seeking career progression and something a little...

  • Travel Success Manager

    Found in: Whatjobs ES C2 - 1 week ago

    London, United Kingdom Platinum Travel Recruitment Ltd Full time

    We are seeking an experienced Travel Success Manager to join a highly successful and dynamic leisure travel company, hybrid working model based in London.The ideal Travel Success Manager will be responsible for the onboarding of leisure consultants and handle any customer queries.Travel Success Manager Duties: * Manage a portfolio of high-touch customers by...

  • Sabre Business Travel Consultant

    Found in: Whatjobs ES C2 - 6 days ago

    London, United Kingdom Platinum Travel Recruitment Ltd Full time

    We are seeking an experienced Sabre Business Travel Consultant to join a highly successful travel management company, remote working with once a month visit to the London office. Exciting role ideal for an experienced business travel consultant or account manager from a corporate travel background seeking career progression and something a little...

  • Travel Agent

    7 days ago

    London, United Kingdom BCD Travel Corporate Full time

    **Bring your passion and energy to our growing team. We're hiring!** **Travel Agent (Remote)** - Full time, UK_ As a Travel Consultant, you are the face of our company. You'll communicate and respond to request for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? - Read...

  • Luxury Travel Consultant

    6 days ago

    London, United Kingdom Sports Travel Group Limited Full time

    **Job Brief** - Handling of luxury worldwide enquiries from start to finish - Building travel briefs for product colleagues to translate to itineraries - Client relationship management, both direct and B2B - Efficient management of sales pipeline and CRM platform - Lead generation You’ll be guiding new and returning customers through the sales process,...

  • Senior Travel Designer

    3 weeks ago

    London, United Kingdom Jayne Pierce Tourism Full time

    Full Time Senior Travel Designer - Hybrid - London - £45,000 basic plus uncapped commission Our client is a market leader in the travel industry, specialising in creating bespoke and tailored holiday experiences for their customers. Our client is a fast-paced and exciting company that is looking for a Senior Travel Designer to join their team in...

  • Travel Consultant

    Found in: Jooble UK C2 - 2 weeks ago

    London, United Kingdom C&M Travel Recruitment Full time

    Asia & Pacific Travel Designer. Luxury Private Travel Company are looking for a candidate, with a great love and an extensive knowledge of Asia, to join their friendly team of travel enthusiasts. You will be empathetic and inquisitive, and will harness these qualities to form a deep understanding of your customers; enabling you to craft highly personalised...

  • Travel Consultant

    2 weeks ago

    London, United Kingdom C&M Travel Recruitment Full time

    Asia & Pacific Travel Designer. Luxury Private Travel Company are looking for a candidate, with a great love and an extensive knowledge of Asia, to join their friendly team of travel enthusiasts. You will be empathetic and inquisitive, and will harness these qualities to form a deep understanding of your customers; enabling you to craft highly personalised...

  • Africa Safari Travel Consultant

    Found in: Talent UK 2A C2 - 1 week ago

    London, United Kingdom Platinum Travel Recruitment Ltd Full time

    We are seeing an experienced Luxury Africa Safari Travel Consultant to join an established and successful travel company, hybrid working model based in the Surrey/SW London area.This exciting opportunity is ideal for an experienced Travel Consultant with strong knowledge of the stunning Africa in a luxury capacity. Career growth, generous commission, fun...

  • Senior business travel consultants

    2 weeks ago

    London, United Kingdom Midas Travel Full time

    We’re looking for a Senior Business Travel Consultant to help us further retain and grow our business as we work towards our goal of ‘becoming the number one business travel partner for SME’s’. MIDAS Travel is in the top 40 of its sector, a Travel Management Company committed to providing premium business travel for financial, consultative and...

  • Africa Travel Consultant

    6 days ago

    East London, United Kingdom C&M Travel Recruitment Full time

    Africa Travel Designer. Luxury Private Travel Company are looking for a candidate, with a great love and an extensive knowledge of Africa, to join their friendly team of travel enthusiasts. You will be empathetic and inquisitive, and will harness these qualities to form a deep understanding of your customers; enabling you to craft highly personalised...

  • Travel Wellness and Spa Travel Specialist

    4 days ago

    London, United Kingdom Platinum Travel Recruitment Ltd Full time

    We are seeking an articulate Travel Wellness and Spa Travel Specialist to join a highly successful travel company due to remarkable growth in health retreats overseas. This dynamic and forward thinking travel company offers a range of travel types across the globe for spa and wellness lovers. This exciting opportunity is ideal for a travel sales professional...

  • Travel Wellness and Spa Travel Specialist

    Found in: Whatjobs ES C2 - 4 days ago

    London, United Kingdom Platinum Travel Recruitment Ltd Full time

    We are seeking an articulate Travel Wellness and Spa Travel Specialist to join a highly successful travel company due to remarkable growth in health retreats overseas.This dynamic and forward thinking travel company offers a range of travel types across the globe for spa and wellness lovers.This exciting opportunity is ideal for a travel sales professional...

  • Travel Wellness And Spa Travel Specialist

    19 hours ago

    London, United Kingdom Platinum Travel Recruitment Ltd Full time

    We are seeking an articulate Travel Wellness and Spa Travel Specialist to join a highly successful travel company due to remarkable growth in health retreats overseas. This dynamic and forward thinking travel company offers a range of travel types across the globe for spa and wellness lovers. This exciting opportunity is ideal for a travel sales...