Personal Assistant

7 months ago


Gloucester, United Kingdom Gloucestershire Health and Care NHS Foundation Trust Full time

This role is to provide full confidential administrative and secretarial support to the Health Visiting Management Team and Specialist Health Visitors. There will be responsibility for coordinating the oversight of multiple time sensitive workstreams, which support service development, in-line with locally commissioned strategies and government initiatives. This will require a high level of planning, negotiating, analytical and communication skills.

This post holder will be responsible for the supervision of other members of the administrative team, within the Health Visiting Service.

To work to ensure the flow of communication between Heads of Service, Team Leaders and Specialist Health Visitors is seamless.

The post-holder will need to be proficient with Microsoft excel, word and GHC platforms, to effectively manage and utilise data. Additional training can be provided to progress use at an advanced level.
- To manage own time and work load effectively, working flexibly and travelling to other community sites, as required.
- Run and coordinate the delivery of monthly reports (or more frequently if required), including NICE guideline tracker, Standard Operating Procedures (SOP’s), guidelines and policies as necessary, for governance and Directorate monitoring. The format must be consistent with the project methodology, reflective of the needs, size, pace of development and political sensitivities of each element.
- To use the relevant IT systems to coordinate, document and plan service delivery and development.
- To support the Team Leaders in the development and maintenance of staffing rotas, including annual leave requests and compliance.
- Organise and facilitate meetings / training events etc, through the creation and distribution of agendas and papers, including minute-taking.
- Contribute ideas and solutions to improving the effectiveness and presentation of the Health Visiting Service

At Gloucestershire Health and Care NHS Foundation Trust, we are supportive of the people we care for in the community and aim to provide a fully responsive service to everyone who needs it. This is the same approach we take for our employees. We look to value the skills and experiences of those we work with, whether they are service users, carers, families or those looking to work with us.

Gloucestershire Health and Care NHS Foundation Trust is part of the NHS. We treat NHS patients according to NHS principles and standards. The difference is the Trust is accountable to local people, rather than to Government, and so we are able to work closely with our community to develop services in the way that best suits the needs of local people.

Our Staff Survey results showed people at our Trust feel they are engaged, part of a team and work for a compassionate and inclusive organisation.

Our overall scores were better than average in eight of nine themes and level in one - the best overall results for a community, mental health and learning disabilities Trust in the south west and first equal amongst all sector NHS providers within the region too.

Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our people’s skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.


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