Customer Service Advisor

3 weeks ago


Wallasey, United Kingdom NuEPOS Ltd Full time

**About us**

NuEPOS Ltd is a small business. We are fast-paced, innovative, challenging and our goal is to create the most customisable EPOS solution available whilst offering high customer service..

**Our work environment includes**:

- On-the-job training
- Flexible working hours
- Growth opportunities

**The job role will require the following duties**:

- Logging in remotely to diagnose problems or to install software.
- Preparing EPOS terminals for deployment by installing Windows and other relevant software.
- Training customers in the use of our software.
- Travelling to customers’ premises when required to install / train potential new / existing customers.
- Assisting existing NuEPOS staff during tradeshows.
- Maintaining high IT competence and literacy.
- Setting up Android and other mobile devices such as Chip & Pin terminals.

**We offer in-house training on many of the required skills necessary to do the job, but existing knowledge and skillsets in the following would be very beneficial**:

- Microsoft Windows
- Microsoft.NET (Visual Basic / C#)
- Microsoft SQL Server
- MySQL
- ASP.NET
- Computer Maintaining & Building Knowledge
- Windows Server
- HTML, CSS & JavaScript
- Adobe Photoshop / Adobe Illustrator
- Computer Networking

**Job Types**: Full-time, Permanent

**Salary**: £19,500.00-£25,000.00 per year

**Benefits**:

- Company events
- Company pension

Schedule:

- Monday to Friday
- Overtime
- Weekend availability

Work Location: One location



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