Customer Service Advisor
3 weeks ago
**About us**
NuEPOS Ltd is a small business. We are fast-paced, innovative, challenging and our goal is to create the most customisable EPOS solution available whilst offering high customer service..
**Our work environment includes**:
- On-the-job training
- Flexible working hours
- Growth opportunities
**The job role will require the following duties**:
- Logging in remotely to diagnose problems or to install software.
- Preparing EPOS terminals for deployment by installing Windows and other relevant software.
- Training customers in the use of our software.
- Travelling to customers’ premises when required to install / train potential new / existing customers.
- Assisting existing NuEPOS staff during tradeshows.
- Maintaining high IT competence and literacy.
- Setting up Android and other mobile devices such as Chip & Pin terminals.
**We offer in-house training on many of the required skills necessary to do the job, but existing knowledge and skillsets in the following would be very beneficial**:
- Microsoft Windows
- Microsoft.NET (Visual Basic / C#)
- Microsoft SQL Server
- MySQL
- ASP.NET
- Computer Maintaining & Building Knowledge
- Windows Server
- HTML, CSS & JavaScript
- Adobe Photoshop / Adobe Illustrator
- Computer Networking
**Job Types**: Full-time, Permanent
**Salary**: £19,500.00-£25,000.00 per year
**Benefits**:
- Company events
- Company pension
Schedule:
- Monday to Friday
- Overtime
- Weekend availability
Work Location: One location
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