Communications and Content Officer

3 weeks ago


London, United Kingdom Cardinal Hume Centre Full time

**JOB TITLE: Communications and Content Officer**
**REPORTS TO: Fundraising Manager**

**Permanent full time, 35 hours per week (5 days)**

**Hybrid office based and wfh**

**£**28k per annum**

We are looking for a talented **Communications and Content Officer** to amplify the voices of the young people, children and families we work with, and to extend our reach to potential clients, stakeholders and supporters.

Reporting into the Director of Fundraising and Communications, you will be working closely with the Senior Management Team, designing and creating inspiring content and messaging to showcase the impact of the **Cardinal Hume Centre**’s work. You will support the Fundraising and Communications team in marketing messages to various audiences to help deliver fundraising income targets.

Based in Westminster, the Cardinal Hume Centre works to prevent and tackle youth and family homelessness. Last year we helped over 1,200 people including nearly 600 families and 230 children and young people. The Cost of Living Crisis is hitting our clients hard, we need to grow our income to support more people in our community. We are proud of our warm welcome and our team’s commitment to support people facing disadvantage to escape the cycle of poverty and homelessness.

**BACKGROUND**:
**The Cardinal Hume Centre works to prevent and tackle youth and family homelessness, we**:

- ** Provide a home to 44 young people**:

- ** Offer support to local children and families at risk of poverty and homelessness**:

- ** Help families keep or find a stable home and manage their money**:

- ** Mentor people to find work or training**:

- ** Help people secure their legal right to remain in the UK and access homes, work and benefits.**

Our aim is to tackle homelessness, poor housing and poverty at a young age and break its cycle into later life. We want to see the value in each individual and nurture potential, helping young people and families to thrive.

The Centre prides itself on its welcome and person centred approach. It recognises each individual is different, often with complex needs and so our response must be multi-layered. We therefore have six principal services: residential services for homeless young people; family support; housing and welfare rights advice; employment support; learning; and immigration advice and advocacy.

The Centre is based within five minutes’ walk from Parliament but works in an area where homelessness in nearly all its forms has increased. Around 3,500 children from Westminster are housed in temporary accommodation. Over a third of children live in poverty. Families face unaffordable housing costs, a challenging labour market and rising levels of crime.

With an annual income in the region of £3.25 million, the Centre currently employs around 60 dedicated members of staff and around 50 volunteers. In our most recent staff survey 93% of staff said they enjoy the work they do and 91% felt proud to work at the Centre.

**KEY RELATIONSHIPS**:Fundraising and Communications Director, Fundraising Team, SMT, Service Managers, Employment and Learning team, Corporate Partners and supporters.

**KEY PURPOSE**:
The overall purpose of this role is to design and create inspiring content and messaging about the impact of the Cardinal Hume Centre’s work. To amplify the voices of the young people, children and families we work with, in communicating to our range of audiences and extending our reach including to potential clients, stakeholders and supporters; and to support the Fundraising and Communications team in marketing our messages to deliver fundraising income targets. And to:

- Create high-quality, accessible written and digital content for the Cardinal Hume Centre’s website, social channels and written communications
- Create messages to address a range of internal and external audiences including staff, clients, stakeholders, existing and potential supporters.
- Act as a guardian of house style and an editorial safety net for any digital content being published being sensitive to the needs of our clients whilst ensuring the authentic voice of our clients is heard.
- Develop and maintain good collaborative relationships at all levels across the Centre

**ACCOUNTABILITIES**:

- Act as first point of contact for enquires for content creation
- Support the Fundraising Team in the development of fundraising campaigns
- Support Centre staff who are creating materials for use in their areas of work by offering advice on best practice and use of the Cardinal Hume Centre Brand Guidelines for impactful communications
- Responsible for updating the Website and the creation of a Content and Image Library to include tracking photo permissions.

**PERSON **SPECIFICATION**:
**Content design**:

- Work collaboratively with the Fundraising Team to create fundraising and marketing campaigns to raise the profile of the Centre’s work and funding needs by showcasing the Centre’s impact
- Ensure o



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