Content Officer

2 months ago

London, United Kingdom UK Health Security Agency Full time

The UKHSA Internal Communications and Intranet team is at the heart of UKHSA leadership and decision-making. They influence departmental culture and behaviour through a high impact programme of exciting communication, channel development and content, using guidance, frameworks and best practice from the Government Communications Service (GCS). The Internal Communications Officer post sits in the Internal Communications team, led by the Head of Internal Communications and Intranet, supported by two Internal Communications Strategic Leads, two Internal Communications Managers and one other Internal Communications Officers. The team provides a high-quality effective communications service to approximately 6000 UKHSA staff.

The Internal Communications and Intranet team provides support and advice to the organisation and its directorates through an account management system. The post-holder will provide internal communications support and advice to stakeholders and deliver clear, timely and targeted communications across a range of channels which engage staff in UKHSAs vision and support them in the delivery of its priorities and programmes. The post-holder will support the delivery of communications strategies and lead on creation and delivery of smaller communication plans where appropriate. The post-holder will lead on managing the internal communications mailbox and coordinating the weekly newsletter, including ghost-writing leaders introductions, curating entries and checking content from other contributors.

The post-holder will possess excellent writing skills, and the ability to draft versatile, quality content for a range of channels and platforms including news stories and blogs for our intranet. The post-holder will have excellent planning skills, be able to work well under pressure and have the interpersonal skills and flexible approach to source content from busy colleagues. We are an insightful, data-driven organisation. The post-holder will join the other officer in evaluating the impact of all our outputs and channels.

We are looking for an organised, creative team player, passionate about internal communications, who is eager to learn and develop. You will be the first point of contact for internal stakeholders seeking internal communications support. You will have experience of providing advice to colleagues at all levels. You will need to be a good team player both within the Communications Directorate and the teams in your portfolio.

You will have excellent planning skills, as well as the ability to work well under pressure. You will be able to support in developing evaluation plans and identifying relevant metrics to measure the impact of internal communications. Location The UK Health Security Agency (UKHSA) operates a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce.As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, averaged over a month) working at Canary Wharf, London.

If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website.

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