Office Administrator

Revel Chartered Certified Accountants are local ACCA regulated Accountants, Tax, Cloud Accounting and Business Advisory specialists based in Haslemere, Surrey.

Revel has been serving businesses and individuals across a vast range of sectors, from our offices in Haslemere since 2016.

We build long lasting relationships with clients because our proactive, straight-talking, and conscientious team take the time to really understand you, and your business needs. We are known for our excellent personal service, combined with tailored expert accounting, tax and business advisory support, throughout the entire life cycle of your business.

Revel was started because we wanted to create a firm reflective of our values and had a vision that business can be a force for good.

Our vision is our Mission Statement.

Our vision is for Revel to have a positive impact for our clients, as an employer, to our local community, and to the environment. One vision, that breaks down into many parts but have a common theme of our team sharing a collective drive to uphold our values, and to always be open to learn, change and improve.

**For our clients**

Our vision is to have a positive impact for our clients by delivering clear and tailored advice, combined with excellent service at prices that don’t cost the earth. The result: our client’s get their time back, to invest back into their business, or themselves.

**As an employer**

Our vision is to have a positive impact as an employer by making Revel a rewarding place to work, where staff feel respected, valued and included in our vision. The result: high levels of staff engagement and alignment with our vision and values.

**Our community**

Our vision is to have a positive impact on our community by Revel actively evaluating its diversity, equity & inclusion, economic impact, civic engagement, charitable giving, and supply chain management. The result: we are a local employer, paying fair wages, conscious of building our team with diverse representation from the local community whilst creating an inclusive work environment. We are keen to support local suppliers with similar values and are conscious of how we spend and save/invest our money/pensions. We also take steps to empower the team to support local causes that align with their values and allow transparency on our financial performance.

**The environment**

Our vision is to have a positive impact on the environment by Revel actively evaluating its management practices that impact on the air we breathe, the climate, water consumption, the land and biodiversity. The result: Revel finds new ways to cut emissions, reuse, recycle, and reduce its waste and its impact on the environment.

**Office Administrator**

**Overall job purpose**

You will be responsible for the seamless, accurate and efficient administration within the firm. You will work directly for the directors and senior managers to be that all-important first impression of the firm post fee acceptance for new clients while also ensuring existing clients receive excellent service concerning office administration. You will report to the Office Manager.

Your duties will include: Completing Anti-Money Laundering due diligence, Preparing quotes and letters of engagements, sending correspondence to clients concerning VAT and CIS returns, answering the office phone and liaising with clients regarding Identity documentation and other information needed to ensure our Know your Client process is efficiently maintained.

You will be proactive and keen to take ownership of this important role.

**Key accountabilities**

This role is an opportunity to join a firm with a vision to create excellence not only for its clients, but also its staff.

The work is varied and challenging. The firm’s people are friendly, open and supportive and the role should provide you with opportunities to expand your knowledge and involvement with the business.

**The role requires**
- To be able to work efficiently and effectively with a range of clients
- Strong oral and written communication skills
- Well-developed people skills to relate to clients and colleagues
- Good organisational and time management skills
- A “can do” attitude to everything IT - Strong Word, Excel and experience with client data systems
- A keenness to own the task of “onboarding” in its entirety and to assist where needed with other administrative tasks
- The ability to support the management team with seamless support skills that embody Revel’s mission statement and values
- The flexibility and keenness to support the management team with other ad hoc administrative services where necessary including but not limited to personal assistant tasks

**Key Performance Measures**
- Delivery of high-quality administrative services and overall service experience to clients
- Deadlines are met
- Adherence to the firm’s procedures and policies
- Flexibility towards hours of work and tasks performed including a