Resilience Officer

4 weeks ago


Twickenham, United Kingdom Richmond and Wandsworth Councils Full time

The role
We are looking for an enthusiastic and flexible member of staff who will be responsible for providing operational assistance to all areas connected to Parking administration including Supported Travel, Permits, Challenges and Compliance. The resilience programme will support all of these areas with resource issues, whether planned or unexpected.

The post is based in the Parking Service, which is located in the Resources Services Directorate and will be part of a team reporting directly to the Resilience Team Leader.

Ideally you will display an adaptable attitude and should have experience of processing and data entry, as well as experience of customer service in all forms of contact - telephone, writing and face to face.

For an informal discussion please contact Kam Bansal, Resilience Team Leader on 0208 871 8579.

At Richmond and Wandsworth Councils, we care more about how you work and what you achieve, rather than where you work on any given day. The difference you can make to our local communities is what really matters most to us, service delivery must always come first. We have carefully considered agile ways of working to provide the best experience for residents, stakeholders and our staff. Our agile working strategy actively supports and encourages a dynamic work environment and daily working experience. Agile working helps put the needs of our staff at the centre of everything we do, so if specific flexible working arrangements helps you with this, feel free to let us know.

Your wellbeing and the flexible way in which you can work is and will remain a key priority for Richmond and Wandsworth Councils. We want you to thrive and feel empowered in your work

In addition, we offer a comprehensive range of staff benefits such as membership of the Local Government pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts with many leisure activities, restaurants, shops and other establishments.

**Indicative Recruitment Timeline**:
Closing Date: 12/03/2023

Shortlisting Date: 15/03/2023

Interview Date: 22/03/2023

Please note, there will be a short test as part of the interview process.

**Useful Information**:
Please note that the advertised dates for interviews may change due to the current Covid-19 situation. If they do, we will let you know as soon as possible. Your health and wellbeing are our top priority. Should you become unwell due to Covid-19 during the recruitment process we would very much appreciate receiving an update from you as soon as possible.

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

We are proud to be a Disability Confident employer.

Important Information:
This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).



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