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Polish Speaking Customer Account Coordinator
4 weeks ago
Watford
Ref: 8124ACP
**COMPANY PROFILE**
Our client is a well-established and award-winning company with international operations.
**RESPONSIBILITIES**
**Polish speaking Customer Account Coordinator**
**Salary: circa £27,000 p.a. + Benefits**
**Location: Watford, Hertfordshire**
At commutable distance by car from: St Albans, Watford, Hatfield, Hemel Hampstead, Edgware, Harrow, Wembley, Chesham, Amersham, Borehamwood, Rickmansworth, Hertfordshire
**Ref: 8124ACP**
** Hybrid Working Monday to Friday **
**Main duties**:
To be the point of contact for customers and maintain successful client relations.
**The Role**:
- To maintain long-lasting successful relations with customers to increase customer retention
- To address customer concerns and find solutions to increase satisfaction
- To work with internal departments and act as a liaison for the customer
- To make customer aware of product portfolio and identify opportunities for additional sales
- To monitor customer spending pattern and provide recommendations accordingly
- To contact dormant accounts and find solutions to encourage re-activation
**CANDIDATE'S PROFILE**
**- Fluent in Polish (written and spoken) - Essential**
- **Previous experience in customer service and/or account management - Essential**:
- Proactive, confident and dynamic personality
- Patient and adaptable with excellent organisation
- Excellent communication skills and a team player
- IT literate
**SALARY**
**Circa £27,000 p.a. + Benefits**
**Keywords**
Customer Relations, Client Relations, Admin, Customer Service, Contracts, Customer Retention, Account Management, Sales Admin, Sales Support, Customer Satisfaction, Polish
**STATUS**
Live
**SALARY**
Circa 27,000 p.a.
**REFERENCE**
8124ACP
**LOCATION**
Watford
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