Domestic Abuse Support Worker

1 month ago

Tower Hamlets, United Kingdom Look Ahead Housing and Care Full time

**Job profile**:

- The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
- **Job details**:
**Job details**:

Job reference
- REQ004541
- Date posted
- 20/02/2023
- Application closing date
- 26/03/2023
- Location
- Tower Hamlets
- Salary
- £23,019.36 per annum
- Package
- 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
- Contractual hours
- 40
- Basis
- Full time
- Job category/type
- Full Time
- **Domestic Abuse Support worker**:

Job description
- **Domestic Abuse Support Worker**

We’re looking for a kind, compassionate and resilient Domestic Abuse Support Worker to join our domestic abuse service in Tower hamlets.

This post is restricted to female applicants pursuant to Section 9s of the Equality Act 2010. This position is advertised in accordance with para 1, Schedule 9 of the Equality Act 2010.

**£23,019.36 **per annum with average potential earnings of over £25,300 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, **staff discounts, healthcare and career progression.
- *Potential average earnings are a culmination of base salary of £23,019.36/£20,592 and colleagues working average of 17 additional hours overtime in own or other services per month_**_*_**

Want to feel in control of your career? You’ll feel at home here. Making you feel at home here means helping you thrive in every way. That’s why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren’t token gestures - we’ve thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Tower Hamlets Domestic Abuse Service is a refuge that provides emergency and short-term accommodation for women and their children with a range of support needs, who are at risk of or fleeing domestic abuse. This house supports fifteen families, in self-contained flats, during a 6-month placement and can offer support with safety planning, maximising income and accessing primary health care, schools and nurseries.

Shift Pattern:
Early: 9am - 5pm

Late:12pm - 8pm

Some weekends, with flexible hours
- Domestic abuse service
- 15 flats
- Service is for single women and children.
- Total of a six months stay.
- Integrate back into the community or housing.

To offer practical and emotional support to single women and families, who are living with the effects of Domestic Abuse and Violence and overcoming the traumatic impact on their lives. The support is offered during their time in the refuge, through the transition from refuge to their new home and ongoing support in the community. To liaise and work together with all other agencies involved with the families, to meet their ongoing needs appropriately and effectively.
- This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation._

**What you’ll do**:

- Manage customer referrals, completing Dash Risk Assessments and obtaining and maintaining all relevant paperwork.
- Building supportive, trusting relationships with customers and creating a positive atmosphere.
- Oversee On Track implementation from an operational perspective during the initial upload of cases to ensure that any issues are highlighted to management.
- Regular attendance at Marac and oversight of all Marac referrals.
- Support Customers to obtain Non Molestation Orders where needed and any other civil remedies available to them.
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities.

**About you**:
**What you’ll bring**:
**Essential**:

- NVQ Level 2 or equivalent or experience within charity/social care sector

**Desirable**:

- Other relevant professional memberships and/or specialist qualifications.
- Speaks other languages

**About us**:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
- We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date._

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