Correspondence Product Owner

4 months ago


Bristol, United Kingdom Diligenta Full time

**Salary**: From £41001-£51252

**Who are Diligenta?**:
Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.

**The Opportunity**:
Responsible for delivery of outcomes for the Correspondence Centre of Excellence (CoE), specifically for defining, delivering and maintaining Customer correspondence outputs, aligned to the Customer experience strategy and guidelines.

Works across entire client business, and is expected to have or rapidly establish, credibility with business stakeholders, demonstrating an ability to understand their environment both technically and culturally.

Works as key member of project teams delivering change projects of varying size and budgets, up to multi-million. In other projects, may work as sole analyst. Likely to be involved in more than one project simultaneously

**You'll be**:

- Execute business analysis with business, IT and strategic partners on large/complex projects to identify, understand, challenge and agree requirements specifically for Correspondence.
- Provide input to the establishment of innovative business solutions to meet strategic, tactical and operational requirements, typically with an impact across multiple business units.
- Interprets legislative and regulatory changes, assessing the wider impact on Customer Correspondence, and in designing business solutions to ensure compliance with externally-driven timeframes.
- Produces clear and effective documentation of both a detailed and descriptive nature, using graphical and statistical information in an intelligent way to communicate Customer Correspondence requirements.
- Contribute to the ongoing development of Correspondence Delivery as a centre of excellence.
- Can lead the deliveries of a correspondence project or strand of a large project, potentially co-ordinating the work of a team of several analysts (typically up to 7 analysts). In other projects, may work as sole analyst.
- Experience working within a Life and Pensions organisation
- Good understanding of differing operating models and the effect this can have on the cost effectiveness of solutions.
- Good understanding of Correspondence Systems I.e. must understand the architecture and the impacts consequences of the solution/design on that

**The Perks**:

- 25 days holidays + 8 bank holidays
- Free parking, onsite gym and restaurant
- Discretionary annual bonus
- Company pension scheme membership
- Develop your career through a wider global organisation of the TCS family



  • Bristol, United Kingdom Diligenta Full time

    **The Opportunity** Responsible for delivery of outcomes (project deliverables) for the Correspondence Centre of Excellence (CoE), supporting some of the less experienced members of the team as a guide and mentor. The CoE provides analysis, design and test assurance of system-generated customer correspondence, both in transformation (migrations) and BAU...

  • Product Owner

    4 months ago


    Bristol, United Kingdom ADLIB Full time

    **Product Owner**: **The Independent Pharmacy**: - Location **Bristol** - Type **Permanent** - Salary **Up to £45k** **Brand new Product Owner role.** **Working across eCommerce, SaaS, and CMS platforms.** **Hybrid role with 2-3 days in the office.** We’ve partnered with The Independent Pharmacy, the UK’s #1 online pharmacy, to help them recruit a...

  • Product Owner

    4 months ago


    Bristol, United Kingdom Cushon Full time

    **Product & Proposition**, **Customer**: **Product Owner**: Bristol, United Kingdom Permanent Full Time R-00227040 **#WeAreCushon**: **This role is in Cushon**: Join a fun, forward-thinking, climate-focussed fintech where your skills will contribute to shaping a sustainable future. Our people work differently depending on their jobs and needs. From...

  • Product Owner

    4 months ago


    Bristol, United Kingdom Dyson Full time

    **Summary**: **Salary**: Competitive Team: Design and Development **Location**: United Kingdom - Bristol Office **About Us**: We are a highly technical, creative and collaborative team made up of App, Cloud, Data Science, and Embedded Engineers. We partner with teams across Dyson to rapidly refine early product concepts and ideas, by developing working...

  • Product Owner

    4 months ago


    Bristol, United Kingdom Logiq Consulting Limited Full time

    Logiq Consulting are Cyber Security and Information Assurance experts. We specialise in providing leading edge consultancy to high-risk clients and delivering a range of security services and products throughout the Private and Public Sector. Due to a rapid increase in clients within our Consultancy Division we have a requirement for experienced Product...

  • Product Owner

    4 months ago


    Bristol, United Kingdom Rowden Full time

    **Description**: **Ready to start solving problems that matter?** We are looking for a user-focused and pragmatic Product Owner to work alongside our customers and our talented team of multi-disciplinary engineers to deliver effective software solutions. **Key areas of responsibility**: **NOTE**:If you feel that you don’t meet all the criteria included...

  • Product Owner

    2 days ago


    Bristol, United Kingdom Comply365 Full time

    About Comply365Comply365 is a fast-growing provider of SaaS solutions for enterprise customers in highly regulated industries like aviation and rail. Our applications help mobile workforces access, author, and effectively use critical information (Documents, Forms, Training content). We save money and time, increasing safety and efficiency for our...

  • Product Owner

    7 days ago


    bristol, United Kingdom Clarion Housing Group Limited Full time

    Job DescriptionLocation: Hybrid / LondonSalary: £47,700 to £65,587 per annumHours: 36 hours per week - flexible options consideredContract Type: PermanentWe're one of LinkedIn's Top Companies 2024!We're looking for Product Owners who want to make a difference.We're expanding our Product & User Experience team and setting up multi-disciplinary pods so we...

  • Product Owner

    4 days ago


    Bristol, United Kingdom Clarion Housing Group Limited Full time

    Location: Hybrid / London Salary: £47,700 to £65,587 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent We're one of LinkedIn's Top Companies 2024!Find out more about this role by reading the information below, then apply to be considered. We're looking for Product Owners who want to make a difference. We're...

  • Product Owner

    4 days ago


    Bristol, South West England, United Kingdom Clarion Housing Group Limited Full time

    Location: Hybrid / London Salary: £47,700 to £65,587 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent We're one of LinkedIn's Top Companies 2024! We're looking for Product Owners who want to make a difference. We're expanding our Product & User Experience team and setting up multi-disciplinary pods...

  • Product Owner

    4 months ago


    Bristol, United Kingdom Webgains Full time

    **ABOUT YOU** You are an experienced product owner with a demonstratable knowledge of agile processes and principles. You are experienced in working with a Product Design & Usability function, collaborating on UX, User Research, User Validation and User Testing sessions; as well as business analysis experience using modelling and documentation techniques...


  • Bristol, United Kingdom KPMG Full time

    The Role The Digital Workplace Assistant Product Owner has a critical role in the management and adoption of Digital Workplace products; improving productivity, collaboration, and communications across KPMG to deliver better client, and internal, outcomes. The Digital Workplace Assistant Product Owner manages product ownership activities for their...

  • Product Owner

    4 months ago


    Bristol, United Kingdom Dyson Full time

    **Summary**: **Salary**: Competitive Team: Project and Programme Management **Location**: United Kingdom - Bristol Office **About us**: Dyson is a unique global technology enterprise, driven by innovation and pioneering spirit. Our goal is to solve problems others ignore, using our technology and ingenuity. We prioritise authenticity and differentiate...

  • Product Owner

    3 weeks ago


    Bristol, United Kingdom Unite Students Full time

    The Role At Unite Students our aim is to create a Home for Success for our students, using technology and data to empower them to find their home and have a great stay with us, and a great experience throughout their student life. As a Product Owner you will deliver the vision of the product, translating stakeholder objectives into defined, innovative...

  • Product Owner

    3 months ago


    Bristol, United Kingdom Dyson Full time

    **Summary**: **Salary**: Competitive Team: E-Commerce **Location**: United Kingdom - Bristol Office **About us**: Dyson is a unique global technology enterprise, driven by innovation and pioneering spirit. Our goal is to solve problems others ignore, using our technology and ingenuity. We prioritise authenticity and differentiate ourselves by creating...


  • Bristol, Bristol, United Kingdom NatWest Full time

    **About the Role**We are seeking an experienced Advisory Lead to join our Correspondent Banking team at NatWest. As a key member of our Financial Crime team, you will play a critical role in identifying, assessing, and managing the bank's risks in relation to Correspondent Banking.Key Responsibilities:Partner with the business, products, and Risk function to...


  • Bristol, Bristol, United Kingdom NatWest Full time

    **About the Role**We are seeking an experienced Advisory Lead to join our Correspondent Banking team at NatWest. As a key member of our Financial Crime team, you will play a critical role in identifying, assessing, and managing the bank's risks in relation to Correspondent Banking.Key Responsibilities:Partner with the business, products, and Risk function to...

  • Product Owner

    4 months ago


    Bristol, United Kingdom Dyson Full time

    **Summary**: **Salary**: Competitive Team: E-Commerce **Location**: United Kingdom - Bristol Office **About us**: Dyson is a unique global technology enterprise, driven by innovation and pioneering spirit. Our goal is to solve problems others ignore, using our technology and ingenuity. We prioritise authenticity and differentiate ourselves by creating...

  • Digital Product Owner

    3 weeks ago


    Bristol, Bristol, United Kingdom RAC Full time

    **About the Role**The RAC is embarking on a transformative journey to revolutionize its driving services, seeking skilled professionals to develop cutting-edge digital products. As a seasoned Product Manager, you will play a pivotal role in shaping the future of our insurance products, ensuring they meet customer needs while driving business growth.**Key...

  • Digital Product Owner

    3 weeks ago


    Bristol, Bristol, United Kingdom RAC Full time

    **About the Role**The RAC is embarking on a transformative journey to revolutionize its driving services, seeking skilled professionals to develop cutting-edge digital products. As a seasoned Product Manager, you will play a pivotal role in shaping the future of our insurance products, ensuring they meet customer needs while driving business growth.**Key...