Customer Support Administrator

2 months ago


London, United Kingdom The Cooper Companies Full time

CooperSurgical Fertility Solutions is the global leader in IVF and reproductive genetics, providing innovative products, services and training for every step in the ART journey. We are in this fantastic position due to the hard work, diligence and valued contributions made by our excellent workforce.

Healthy women, babies, and families

At CooperSurgical we are currently looking to recruit a **Customer Support Administrator **, located in **London -UK **. You will be a part of the Customer Support team comprised of 6 employees with a mixed multicultural and educational background. We have a busy but fun environment and excel in helping each other, if that is for you, come and join us The job is office based at our site in White city.

**Position**

In the role as Customer Support administrator, you will assist and support in handling invoicing, deliveries/pick-up, logistics and other pre
- administrative task such as ensuing data compliance in our CRM and other IT systems. You will be working closely together with internal stakeholders, supporting them, and handling miscellaneous tasks related to internal processes. You will be reporting into the Customer Support Manager for our genomics business.

Due to the specific responsibilities this role comes with, it is important that you have relevant experience in order processing and working with ERP and CRM systems. Experience of working in a multinational organisation within the healthcare sector would be a bonus.
- +4 years' experience with international Customer Service
- Relevant qualification in Business Administration, Service or Medicine.
- Experience with working in larger and complex international organizations.
- Well-versed in MS-Office and knowledge of NAVISION (or equivalent ERP systems) and CRM.
- Meticulous and detail oriented.
- Collaborative, structured and quality conscious.
- Having the ability to, and interest in navigating within a busy and changing environment.
- Proactive, open, and honest in all aspects of work.
- Handle and manage various customer inquiries
- Finance related tasks: Overdue invoices, credit/rebill actions to rebalance accounts.
- Ensure data compliance
- Assist in optimizing the processes
- Maintain data input



  • London, United Kingdom Office Angels Full time

    CUSTOMER SUPPORT ADMINISTRATOR - £30k - EARLY FINISH FRIDAYS AND FREE DAILY LUNCHES! We are working with an innovative tech company based in the beautiful setting of Chelsea Harbour, looking for their next Administrator! The role comes with several perks and the opportunity to work with a fantastic team so if you are confident communicating with clients...


  • London, United Kingdom Royal College of Nursing Full time

    Customer Support Administrator - RCN Customer Services | RCN Cardiff Gate Office with hybrid working | £28, Contract type: Fixed Term Contract Customer Support Administrator RCN Cardiff Gate, 35 hours, fixed term contract/secondment until December At the Royal College of Nursing we’re an optimistic organisation. And we’ve got good...

  • Customer Support

    1 week ago


    London, United Kingdom Reed Business Support Full time

    **INTERNAL CUSTOMER SUPPORT - West London** **Monday to Friday 09.00-5.30 Office-based (flexibility working from home 1-2 days per week)** **Salary: Competitive DOE** A great opportunity has arisen for an Internal Customer Support member to join a small and friendly operations team for an international manufacturer and supplier of tools and accessories. The...


  • London, United Kingdom Oceaneering Full time

    Company Profile Oceaneering is a global provider of engineered services and products, primarily to the offshore energy industry. We develop products and services for use throughout the lifecycle of an offshore oilfield, from drilling to decommissioning. We operate the world's premier fleet of work class ROVs. Additionally, we are a leader in offshore...


  • London, Greater London, United Kingdom JAC Recruitment UK Full time

    International & Luxurious Food Manufacturing Company is seeking for import administration, customer service staff International & luxurious Food ManufacturingLocation: West London, on-site (No Working from home)Title: Import Administrator/Customer SupportSalary: GBP30K - Responsibilities:Telephone supportEnter and modify Sales OrderIssuance of...

  • Administrator

    7 days ago


    London, United Kingdom Customer Management Resourcing (CMR) Full time

    **Administrator - Temp Role ( 7 - 9 Weeks)** **Location: London** **Salary: £12 per hour** **Contract: Full time (35 paid hours)** **Start Date : 11th April** We are looking for a competent and skilled administrator to join our team for an 8 week temporary assignment. As an administrator, you will be responsible for various administrative duties,...

  • Administrator

    1 week ago


    London, United Kingdom Creative Support Full time

    We are seeking a Graduate or professional who is highly proactive and well-organised to support operational and administrative output. You will provide efficient support to services dedicated to supporting adults with learning disabilities, as well as older people with a range of support needs. You will also work closely with the Service Director (London...

  • Administrator

    2 days ago


    London, United Kingdom Creative Support Full time

    Job Reference: 73664 Posted: Wednesday 1st May 2024 Closing Date**:Thursday 16th May 2024** **Up to £28,000 per annum** **Archway, London** *** **Full-Time** An exciting opportunity has arisen to join our not-for-profit organisation as an Administrator. We are seeking a Graduate or professional who is highly proactive and well-organised to support...


  • London, United Kingdom Customer Management Resourcing (CMR) Full time

    **Administrator - Temp Role (8 weeks)** **Location: London** **Salary: £12 per hour** **Contract: Full time (35 paid hours)** **Start Date : 11th April** We are looking for a competent and skilled administrator to join our team for an 8 week temporary assignment. As an administrator, you will be responsible for various administrative duties, including...

  • Sales Administrator

    4 weeks ago


    London, United Kingdom Reed Business Support Full time

    **Sales Administrator** An exciting opportunity to join an innovative, friendly organisation on a**3 - 6-month** basis. They’re looking for a strong Administrator that demonstrates a high level of attention to detail in an environment where being hands on and organised are essential skills. **Immediate start** Pay rates from **£13 -...


  • London, United Kingdom BSI Full time

    Great that you're thinking about a career with BSI! Job Title: Customer Administrator Location : Chiswick About the role BSI is thrilled to offer a permanent opportunity for a Customer Administrator to join our dynamic Customer Relations Team. In this role, you will be the primary point of contact for BSI customers, dedicated to maintaining and...

  • Administrator

    2 weeks ago


    London, United Kingdom Creative Support Ltd Full time

    We are seeking a Graduate or professional who is highly proactive and well-organised to support operational and administrative output. You will provide efficient support to services dedicated to supporting adults with learning disabilities, as well as older people with a range of support needs. You will also work closely with the Service Director (London...

  • Sales Administrator

    1 week ago


    London, United Kingdom Reed Business Support Full time

    Sales Administrator - West London Salary £30,000 pro rata Office based Part Time - 3 days per week 9am-5pm Do you have at least 2 years related sales office or administrative experience? If YES, then this could be the opportunity you have been waiting for. A great opportunity has arisen for a Sales Administrator for a global med-tech company and a leading...


  • London, United Kingdom Assistive Solutions Full time

    Job Title: Customer Service AdministratorLocation: 160 Dalston Lane, London E8 1NGSalary: £22,308.00 per annumJob Type: Full Time, PermanentAssistive Solutions are a Disability Confident Employer.We are a Social Enterprise that works with disabled people, providing specialist computer equipment, 1-1 teaching and have an in-house software development team.We...


  • London, United Kingdom Aspire Full time

    **Customer Service Administrator** **Maida Hill, London** **Hybrid - once settled in role** **Salary -£24,00 - £28,000** **About the role of a Customer Service Administrator**: We are looking to recruit a Customer Service Administrator. Must ideally have experience and knowledge in carrying out office management duties, giving first line customer...


  • London, United Kingdom Assistive Solutions Full time

    Job Title: Customer Service AdministratorLocation: 160 Dalston Lane, London E8 1NGSalary: £22,308.00 per annumJob Type: Full Time, PermanentAssistive Solutions are a Disability Confident Employer.We are a Social Enterprise that works with disabled people, providing specialist computer equipment, 1-1 teaching and have an in-house software development team.We...

  • Temp Office Support

    2 days ago


    London, United Kingdom Reed Business Support Full time

    A great opportunity has become available for a hard working, resilient individual with great communication. We are currently recruiting for a number of Temporary Office Support roles, for positions starting in January. Please see below our typical roles: School Office Support Receptionist Sales Administration Order Processing Data...


  • London, United Kingdom RME Consultants Full time

    **RME Consultants are partnering with a well-established client currently seeking an Customer Service Administrator to join their energetic and thriving team situated in Central London.** **Role: Customer Service Administrator** **Salary: £25,000 - £30,000 per annum** **Working Hours: Monday - Friday, Full time office based (9am -5.30pm or...

  • Administrator

    1 week ago


    London, United Kingdom Page Personnel Secretarial & Business Support Full time

    An exciting opportunity for an Administrator to work within a successful luxury retail company based in London. This role will be reporting to the Head of Finance where you will be completing data entry, providing friendly customer service support, liaisingwith suppliers and working closely with the sales, marketing and operational teams. **Need to...

  • Administrator

    1 week ago


    London, United Kingdom Page Personnel Secretarial & Business Support Full time

    An exciting opportunity for an Administrator to work within a successful luxury retail company based in London. This role will be reporting to the Head of Finance where you will be completing data entry, providing friendly customer service support, liaisingwith suppliers and working closely with the sales, marketing and operational teams. **Client...